All Troop Messenger Reviews

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User Profile

Vamsi

Verified reviewer

Market Research, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Best-in-class internal team messaging app!

We never regret our decision for opting Troop Messenger as our internal communication and collaboration tool. It has united all our teams on this group messaging platform with the advanced facilities of calling, audio-video conferencing, remote screen sharing, and more to keep up our work conversations in the way we want. It helps teams never miss a work update. Also, it stores all kinds of work files within it to allow users to access them from wherever they want. Alongside its availability on all the major platforms like Windows, Mac OS, Linux, Android, iOS, and web, it helps businesses of all sizes to choose from its SaaS or On-premise service models.

PROS

Finding the information is pretty fast and easy in Troop Messenger. It never forces you to scroll the entire chat window to find specific files, work conversations, and messages. Instead, you have to apply filters to retrieve them. It indicates if you have disconnected from the networks while using it. Forkout is the function that we use frequently to share information with a large number of users in just one go. The advantages list of Troop Messenger goes on………

CONS

We never faced any serious issues with this work productivity enhancer tool."" "

User Profile

Aminuddin

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

Connect and communicate with colleague

Connecting and communicating with my colleague is possible with Troop Messenger. I had a great experience working with this software and i recommend small and medium organization to try this software as they are one of the cheapest business messenger software in the market.

PROS

Easy to deploy and easy to use. It has many option on how I can connect with my colleague and in my contact list, such as private messaging platform, group messaging platform and video conference. The software also will send notification in the desktop if there is a new incoming message landing in my inbox.

CONS

I need to download and install the software, it will more flexible to use if the software is work in web browser based platform. Troop Messenger also did not provide an mobile application, which i need to use my computer every time i need to access to the software.

Reasons for switching to Troop Messenger

There are limited feature and function that are offered by Google Hangouts

Vendor Response

We are glad that you liked Troop Messenger. It does provide a mobile application too. Also, it helps you work via the internet through its web browser-based platform without having you download the desktop application. Troop Messenger is available across desktop, Mac Os, Linux, Android, iOS, and on the browser. You can connect with the troop Messenger workspace from anywhere on any device.

Replied April 2021

Sonal

Law Practice, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Awesome tool I have ever used so far....

I personally suggest the users give a sure shot on it one-month free trial to get to know about the tool.

PROS

I felt the Live location tracking feature turned out to be the best for our remote teams. This made us easily track all our sales team on-site client meetings. - their customer support is truly promising. - the simple and clean user interface is what I really liked about.

CONS

It would be nice if it had supported more integrations.

Vendor Response

Thanks for your review sonal! Integrations are in our roadmap

Replied October 2019

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed February 2024

Brilliant tool with great features

Easy to use. I can recommend it for anyone.

PROS

I've used Troop Messenger for 5 months and the result was great. Using mobile app was really helpful. App interface also perfect and simple. Receiving real time notifications were perfectly accurate. Also app theme can be customized. Security system on troop messenger is really good. Because I was able to add my finger print and pin to the app. Their prices also seem like affordable.

CONS

To be honest, I don't have any cons about Troop Messenger. They have provided good features to their customers

Sarfaraj

Verified reviewer

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Team communication like never before with Troop messenger

Troop Messenger is pretty cool to use. Its powerful feature-kitty gets updated with highly functional additions at its every version release. Trust me, give a sure shot to try out the application.

PROS

The sign-up process at Troop Messenger is pretty simple and easy. It is a freemium application, wherein all the pricing variants comes as a free trial until May 31st, 2019. It allows you to easily connect to your guests with a vendor-client collaboration feature, the orange Member.

CONS

It would be more good if we were able to integrate more apps into Troop Messenger.

User Profile

Lewis

Verified reviewer

Information Technology and Services, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed July 2020

Feature-rich team communication and collaboration tool

Troop messenger’s extensive collaboration tools and search features make it a great tool to help remote teams to collaborate.

PROS

Troop messenger combines the features that are normally spread across multiple apps, including file storage, group chatting, video calling, live location sharing, to-do lists, read receipts, and screen sharing, On top of that the search functions are much more intuitive than their competitors with a simple and easy to understand UI.

CONS

Not as many app integrations as it’s competitors.

Anjali

Information Technology and Services, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Very good product for business communication.

PROS

Great for small business communication and collaboration, sharing many types of files easily, create groups and use bulk messanging.

CONS

Need some updates within new features and sometime take more loading time.

User Profile

JAMIL

Verified reviewer

Cosmetics, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Fully-functional & A Stand-alone remote working Platform!

The best advantage of using this is Orange Member with which we can add our clients and vendors for a short term and communicate with them and share files via the messaging platform. And we can delete them after project accomplishment. It saved us both time and money. This software is easy to use and understand and it provides security for our employees’ data and chats as well. Highly recommended to startups to SMEs. Every business will be benefited from this affordable and value-driven chat application.

PROS

Troop Messenger has outstanding features than other team collaboration tools. The features I like the most are Respond later, Edit the message, recalling the message, self messaging, help, personal settings like wallpaper, and filtering by name, text, image, files, and date, etc.

CONS

Any action such as deleting, copying, forwarding is a 2-step process that is sometimes time-consuming.

Asloob

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

New Generation Tool

After using the trial version of Troop Messenger, I believe it is far superior to the previous work chat apps we utilized.

PROS

Good features Easy to use Secured Cheapest

CONS

I didn’t see any cons because this is a very app.

Clint

Food Production, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

My review

Great

PROS

Easy to use I really like it sits so easy to use and load

CONS

The time it takes to load some times its slow

Reasons for switching to Troop Messenger

Easier to use

User Profile

Anna

Verified reviewer

Internet, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

A great messaging app to work with from every place on earth

PROS

Intuitive UI makes using this tool pleasant and easy even for these who are beginning their journey with Troop Messenger. You can choose among a variety of communication tools, for instance, one vs. one messaging, multi conversations, video calls (in HD quality) etc. It provides a lot of facilities, like the possibility of muting notifications, the status of messages (whether it’s received or read) or editing sent a message if you wrote something incorrectly and it’s fully secure.

CONS

They should work on more integrations in the future.

Arun

Information Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Great application for team collaboration

Troop Messenger has been specially designed for team collaboration to provide seamless work-flow routines among diverse teams. The teams working on various client projects need to collaborate at one single interface for all the project tasks and updates. So as to ensure this Troop Messenger has defined a beautiful feature stack to extend all the chat support services.

PROS

A simple and clean user interface lets the user use and easily understand all the features just at a glance. Troop Messenger’s product documentation is quite informational to understand for any novice user

CONS

It would be more good if it has supported more app integrations.

Anonymous

11-50 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2020

The Best-in-Class Team Chat Application

Right from subscribing the application to its real-time usage, the experience is amazingly flawless and seamless. Our working pattern has seen a new light with this tool. We were able to share our new business and work updates over the groups. With its presence on multi-platform, our remote teams were able to connect over the devices and platforms that they can.

PROS

Troop Messenger’s productive feature set allows the users to quickly conclude work conversations with their team members. Unlike any other tool, it has different kinds of messaging approaches. One-on-One, Self, Group, Fork out, Burnout, and Audio-Messaging help users in sending and receiving team conversations. The contents of the chat area can be quickly separated by applying advanced data filters.

CONS

We have not been able to find any cons so far!

User Profile

Samawat

Verified reviewer

Human Resources, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

The best tool to discuss work

PROS

I like everything about Troop Messenger. It has simple and easy to understand UI and UX. Despite trying other expensive tools, I felt this one is quite affordable with useful features.

CONS

Still waiting for the feature To-Do lists, which is set for next version release.

Vendor Response

Hey Samawat! Thank you for the review.

Replied October 2019

Cormac

Verified reviewer

Information Technology and Services, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Top class team communication

Very positive

PROS

Great way to share files and have conversations with customers. Very easy to use and highly secure

CONS

I'd only be nit picking to pick out features I like least. Works really well

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Troop Messenger - A Well Designed Interface

Troop Messenger is simple to use by any novice user. Business owners and teams can easily connect to it for its well-designed features.

PROS

• Intuitive user interface • Live location tracking • Great customer support • Endless message search

CONS

• Should support integrations

Showing 1 - 16 of 16 Reviews