TurboMeeting Software


18 reviews(5.0/5)
18 reviews(5.0/5)

TurboMeeting is a collaboration solution that provides real-time applications including web conferencing, remote support, audio conferencing, video conferencing, remote access and webinar support. The tool supports webcams for individual meeting sessions and allows users to access the sessions from office or home PCs. The audio conferencing feature supports VoIP mixed with landline audio conferencing services, while the webinar feature helps attendees join online seminars. Users can also record meetings and convert them to standard formats such as AVI, Flash or WMV. The solution provides mobile apps for Android and iOS devices.

HD conferencing provides lock meeting sessions, outlook integration, remote printing, multi-monitor support and change presenter. It provides multiple display formats and allows users to switch back and forth between desktop sharing and video conferencing.

TurboMeeting helps sales teams, human resources (HR) departments and finance teams collaborate for sales presentations, online trainings, executive meetings and remote support. Support is available via phone and an online forum.

Supported Operating System(s):
Windows 7 , Windows Vista , Linux , Web browser (OS agnostic) , Windows 8 , Windows 10

18 Reviews of TurboMeeting

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  • paul from paul trompeter llc

    Specialty: Entertainment

    Number of employees: 1 employee

    August 2018

    take me to the rivr.er; no, take me to GotoMeeting!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    How can you beat the value for your money - Hugh value and zero cost. Ig you have your on small business, get this software and use it. I have for about 10yrs now.

    Pros

    Free, easy to use, great features for the meetings you typically hold - talking heads. Even does video.

    Cons

    GotoMeeting does not work on some systems people have like Linux. But Windows and mac, no issues. Oh and support cannot help here, there are no workarounds.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Aakash from Intelliswift Co oraporation Inc

    Specialty: IT/software

    Number of employees: 201-500 employees

    July 2018

    Excellent Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's very easy to use and very much comfortable for everyone to access and host or work on a project

    Cons

    You need to have very high speed internet connectivity to keep yourself updated and match with the other users

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Stacy from Healthcare

    Specialty: Health care

    Number of employees: 201-500 employees

    June 2018

    Excellent Web Conferencing Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Support is prompt and very helpful. Overall, this is the easiest and least problematic web conferencing software I have used.

    Cons

    When viewing video from a private connection to a remote site, you experience quite a bit of buffering.

    This review was submitted organically. No incentive was offered
    Review Source
  • Elle from Chicago Public Media

    April 2018

    Simple Meeting tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    No monthly fees. Simple to set up and start using. Has a good connection and easy to involve team members remotely.

    Cons

    Too much information in calendar. It gets confusing for the team with too many options. This part could be simplified.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jennie from Pest control

    March 2018

    Simple and useful

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    I have to use turbo meeting when I have a problem with my computer. It is simple to connect and works flawlessly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Patrick from Kilmore

    January 2018

    Highly recommend

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Turbo meeting is really simple to use and only takes seconds to connect. I use this program often and never a problem.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ryan from #1 Tech Support

    December 2017

    It's a great remote tool and the price can't be beat.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's fast and easy to use. I've helped support a lot of computer illiterate and elderly people and they were able to let me remote into their systems pretty easily. I've been using this product for 5 years now. I've tried all the remote support software and this is the best and most economical. Whenever I have a problem or question I talk to their support agent and he's great to work with.

    Cons

    Yearly support renewals. It's not too bad to renew though, all the companies do it. Some of the smaller products seem to go out of life pretty quick.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Patrick from rocnetsupply

    Specialty: Telecommunications

    Number of employees: 2-10 employees

    July 2017

    TurboMeeting

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    This is an excellent tool if you need to connect multiple people for a project. It is also very attractively priced

    Cons

    I really can't find anything I don't like about this. It is easy to use, anyone can host, webinars are great...

  • Ted from TOO Tech Systems, LLC

    Number of employees: 2-10 employees

    June 2017

    Have been using the product for a number of years and it is a great tool for remote support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    There are no monthly fees. It is simple to setup and start using. The support team, is quick to respond, though I rarely need support.

    Review Source: Capterra
  • Karen from Summit Group Services, Inc.

    Number of employees: 2-10 employees

    May 2017

    An amazing product at a very reasonable price point.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My group meetings are now able to connect representatives that are unable to travel to meetings. We see them on the screen and they see those at the meeting table --- it is almost like having them at the table. Audio is also heard both ways. This has added great value to the meetings, and to my business. This is state-of-the-art for this industry.

    Pros

    Ease of set-up and user friendly. The customer support available is phenomenal - immediate help when needed, no need to answer a bunch of prompts as you actually get to speak to someone!

    Cons

    Occasional difficulty with those trying to join our meeting. NOTE: this is most often an issue on our end, not on the part of the product.

    Review Source: Capterra
  • John from State of Idaho

    Number of employees: 51-200 employees

    May 2017

    The best, most cost effective solution money can buy!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Freedom to remotely access in every way necessary (video, remote control, webinar, etc.) while maintaining on-premise security

    Pros

    I have used this appliance in two agencies I have worked in. As a matter of fact, I have assisted in purchasing it in each of them. When comparing the cost to the alternative vendors, there was no comparison. One of the biggest reasons I moved to this solution is the ability to download the client to a computer without the need for administrative credentials, as our users do not have those rights.

    From an IT point of view, we love the ability to connect to computers outside our network, without the users needing admin rights, and then be able to elevate TurboMeeting in the session, without user assistance other than clicking a single button. Then there is an option to reboot the remote PC into safe mode, with networking support, and auto reconnects once in safe mode!!!

    Also, the ability to use LDAP domain authentication is very handy in our large organization.

    Other solutions we have used have required reconnecting the session after network changes have been made. For example, when we troubleshoot VPN sessions, once connected to the VPN we have previously had to reconnect after the user attaches to a VPN session. TurboMeeting/RHUB appliances seem automatically detect there is a change in the network connection and attaches to the session.

    Overall, we LOVE this appliance for ALL of its functionality.

    Cons

    There have been times I have had to wait for fixes to the firmware in order for our environment to work correctly. But there are two sides to that scenario... because of their great customer support, it didn't take a year for these kinds of fixes to take place. As soon as I brought up the problems, they began working on them. That is the kind of company this is.

    I have also had to reboot the appliance a few times, due to no response on the network. But no more often than once every 2 to 3 months.

    I would like to see LDAP Security and Authentication built out to allow for nested group membership, and Admin rights added to LDAP groups (rather than local users on the device only)

    Review Source: Capterra
  • Kyle from Kokosing

    May 2017

    Easy to use. Versatile, with great features.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy initial installation. User friendly interface makes it simple to setup a call quickly. Integration with Microsoft Outlook is great. Recording feature allows users to replay calls later. No monthly cost. Minimal annual warranty fee.

    Cons

    Too much detail in calendar appointment sometimes confusing to recipients ie: alternate numbers, tips, etc.

    Review Source: Capterra
  • Dan from Melco

    Number of employees: 51-200 employees

    May 2017

    TurboMeeting is very reliable and R*HUB is a great technology partner!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use. Reliability. Great support from R*Hub!

    Pros

    TurboMeeting is very easy to use for our in-house support staff, our external contractors, and our customers. In the rare situations where we need support, our rep and his team have always been quick to respond and very helpful in providing guidance and resolutions. The yearly cost of this technology is minimal compared to the excellent reliability, usability and support!

    Cons

    We are generally very happy with the product. Occasionally we'll run into a snag if the customer/user who we are connected to is not an Administrator on the computer, but we can verbally guide them through necessary steps while observing their desktop.

    Review Source: Capterra
  • Chris from Home Health United

    Number of employees: 501-1,000 employees

    May 2017

    Using for meetings AND computer support AND Android phone support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our organization uses it daily for meetings. The IT department uses it daily to reach computers off of our network or to contact computers on our network that are dropping the regular remote support tool connection (Manage Engine Desktop Central).

    Pros

    Solid product. Easy to use. Can run from the installed application or the Internet Website interface. Works well for meetings. Works well for remote support onto computers. Allows me to see the screen on an Android phone. If there is a question or issue, (almost never) the support staff is great.

    Cons

    We started to use this product for cell phone support for our users. When viewing an Android phone, I can't CONTROL the Android phone with the software, only view it.

    Review Source: Capterra
  • James from Maryknoll School

    Number of employees: 51-200 employees

    May 2017

    Solid product with a great price point

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    "Top shelf" communications product that gives me everything I need.

    Pros

    For less cost than just about every competitor, I get as many or more features than all of the others.

    The product works very well and it's platform agnostic abilities allow anyone to use it effectively and efficiently.

    When I've wanted a feature modified, their engineering team has always tried to implement it in a reasonable amount of time.

    Review Source: Capterra
  • Albert from Savvysherpa Inc.

    Number of employees: 51-200 employees

    May 2017

    Problem free for 7 years.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our users us this daily internally with our own employees and externally with clients. The only problem I ever had with this product is running out of licenses. This product is instrumental in providing web based conferencing functionality and in making our teams more productive.

    Pros

    - Does what it needs to do (web conferencing, HD video conference, Remote Support, Remote Access
    - I like the simplicity of the user interface and administration
    - Maintenance Free
    - Used the TM250 for 7 trouble-free years
    - Push Updates from RHUB
    - More cost effective than Webex

    Cons

    Some might say the UI is a bit crude but it does work for me.
    We just upgraded to a TMA - 20. When I got the package, my first reaction was "Did they send me the right hardware?" The package was small and light. When I opened it, it was smaller in Length and Width of an iPhone 7. Our old unit was a TM-250 which was the size of a Zotac micro-computer. Can't believe something this small can be an improvement over what we currently have. This isn't a "con" but more of a feedback. If it works as well as our old one with the new footprint then that is amazing.

    Review Source: Capterra
  • Goutam from ARC

    Number of employees: 1,001-5,000 employees

    May 2017

    I love this product..

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Value for money / Security, we have full control over the appliance, easy maintenance, we are rarely calling Turbo Meeting support.

    Cons

    Sometimes we face problems with voice quality during sessions, especially long distance customers.
    Also, we are facing problem from Mac system.

    Review Source: Capterra
  • Brian from BC Consulting

    February 2010

    It is WebEx in a box

    Ease-of-use
    Quality
    Support

    Highly recommended to those who want to cut the related subscription expenses, improve productivity with the unlimited usage and enhance business identity through various customization and integration functions provided by the appliance. If you are in finance and legal business where security is critical, you won't find a better alternative.

    Pros

    The major advantage is cost saving. It claims you can get paid back in 3-5 months compared to hosted services. I agree with it.

    The appliance comes with four applications: web meeting, seminar, remote support and remote access. To an SMB company, it serves its needs very well.

    The performance is fast and the image quality is excellent.

    One nice little function worth to mention is it allows you to redirect your attendees to your website at the end of each session.

    The installation is fairly easy taking around 15 minutes. Once it is done, leave it alone and it will self-update.

    The support staff is knowledgeable and very helpful.

    Cons

    You do need a stable and faster Internet connection in order to deliver a decent service to your customers by the appliance. I would recommend you should use a cable Internet connection. A DSL connection is a stretch.

    Also, as a part of the total costs, you need to consider the optional 20% annual service fees (after the first 12 months) to cover the software upgrade, support and hardware warranty.

    Review Source: Capterra
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