Twist Software


 

Twist is a cloud-based team collaboration solution that caters to businesses of all sizes across various industries. It provides project team members with a centralized interface for planning projects, managing tasks and communicating.

Twist's 'Thread' section keeps users' conversations separated by topic. It also provides team members with filters that allow them to search and share specific information on different topics with the team. The thread administrator can add or remove members, invite new team members using email or direct links and set up roles and access permissions for different members.

Twist's threads and conversations can be accessed via mobile devices as well as desktop computers.

Twist uses server-side encryption capabilities through Amazon to secure conversations and other project related data.

Services are offers a monthly or annual subscription basis that includes support via email, FAQs, and an online helpdesk.

 

Twist - Example thread
 
  • Twist - Example thread
    Example thread
  • Twist - Messages
    Messages
  • Twist - Search
    Search
  • Twist - Mobile channels list
    Mobile channels list
  • Twist - Mobile messaging
    Mobile messaging
Supported Operating System(s):
Web browser (OS agnostic)

9 Reviews of Twist

 

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Software Advice Reviews (4)
More Reviews (5)

Showing 1-4 of 4

Matt from WebWorld
Specialty: Professional services
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Competes well with Slack

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Twist competes with Slack because if the functionality it provides. The thread concept works great for Twist and that is better than Slack,

Cons

The notification system on the phone needs improvement as sometimes we do not get timely notifications.

Review Source
 
 

Jeremy from gst stairs
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great communication and chatting application

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Twist is a new product in the market yet but helps a lot with communicating with friends. It has great features like integrating with google documents.

Cons

Helps with sending quick messages. Allow people to join our channels to be part of a discussion. team members can be invited and added to various channels.

Review Source
 
 

Alan from Ftech int.
Specialty: IT/software
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Helps with collaboration

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Twist helps me with collaborating with my team members for various important discussions. It helps creating channels and discussion panels.

Cons

User interface is easy but sometimes the messages does not deliver immediately. Seems the issue with latest version of Twist.

Review Source
 
 

Nicole from ITHACA
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Helps with managing projects using Threads

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Twist is one of the best communication tool. It helps with creating new threads for each new projects. We can add different team members to different projects. Managing communication is easier in Twist as it stores all data into the cloud database. All contacts can be stored and personal messages can be sent.

Review Source
 
 
 
Showing 1-5 of 5


May 2018

May 2018

Wanted a Slack alternative, but couldn't find it here.

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Product Quality

Value for Money

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Value

Not many. It did help me realize just how ingrained Slack has become in our company, for better or for worse.

Pros

The design is pretty clean, and the app definitely feels focused down to purely communication. The website is pretty clear on its functionality and feature availability across pricing tiers.

Cons

Perhaps I just need to retrain my brain, now that I've been using Slack and Hipchat so much, but I found the overall experience to be pretty confusing. I used Twist to kickstart a project at work and hoped to use that as a way to learn the app and create buy-in across the organization, but after using it I realized it wouldn't replace the functionality Slack provides.

Review Source: Capterra
 

Jonathan from WalletWin

March 2018

March 2018

YES! Slack but BETTER!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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All the benefits of a chat app, none of the confusion and distraction. LOVE IT.

Pros

What I LOVE about Twist is that the conversations are THREADED!

Other chat apps like the big one every knows about Slack are like big open real-time chat rooms. It's hard to go back to something that was talked about before or to catch up on a project that was talked about when you weren't logged on (say, if you work different hours than the rest of the team)

All these other chat apps act like they're a replacement for email. But they don't quite replace it all.

ENTER TWIST.

If you've ever used another chat app, like Slack, it's pretty much just like it, EXCEPT inside the channel, there's another layer of organization! So, inside the "Upcoming Live Event" channel, instead of everything in one fat pile, you can have a "food vendors" thread, an "emcee selection" thread, and a "t-shirt designs" thread.

Cons

I really wish the free tier was more generous. It's limited by time (keeps messages for 1 month) instead of number of messages (most recent 10,000 for example) so it ends up pressuring teams to purchase or abandon pretty quickly (which may or may not be a bad thing?)

Review Source: Capterra
 

Junjie from Due Pte. Ltd.

March 2018

March 2018

An interesting alternative to Slack for more thread-based discussion

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

If you find Slack's free-form IRC discussion too disorganized, Twist may be the answer. Unlike the Threads feature that Slack added later to its product, Twist is built around the idea of threads. So you may have a #product channel, but you can have more specific discussion by creating threads within (e.g. "2.0 marketing", "Crashing bug when swipe to delete") each channel.

Cons

I think it tries a little too hard to be non-intrusive (versus its competitor Slack), and its default notification settings makes it likely to miss a lot of messages especially if you're transiting from Slack.

Review Source: Capterra
 


February 2018

February 2018

Good team communication tool with additional functionality to be more effective and productive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Team communication is much cleaner than other alternatives. It's still in it's infancy in terms of development, but they seem to have gotten off on the right foot.

Pros

A clean user interface. Clarity between threads and messages. Easily create teams (groups) or send messages to individuals. Add emojis/reactions to comments/threads/messages. @mentions allow for lightweight notifications and communication. #tags make it easy to find common topics. Decisions and Tasks/Actions make it easy to see action items and be able to look back to see why you did what you did. Guest User accounts allow for collaboration with temporary team members (perhaps someone with another company that you are partnering with). The price is one of the most competitive in the market, especially for the features. Integration with Todoist allows you to take your action items outside of the chat environment into more of a task-oriented environment.

Cons

Twist is a relatively new software solution so the number of integrations is lacking, but the product is supported by a strong company so it is only a matter of time before they build their market share, build new integrations, and attract more 3rd parties to develop their own integrations.

Review Source: Capterra
 

Mark from MNSC

October 2017

October 2017

worked really well!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really enjoyed using Twist to organize some small team projects. Worked as i had hoped it would for our team.

Cons

There are some features that i would like to see that i havent seen on the platform but have on others

Review Source: Capterra