All Adobe Workfront Reviews

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Jeffrey

201 - 500 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2021

Great project management for creative and marketing departments

User Profile

Sophie

Verified reviewer

Non-Profit Organization Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2019

Yes!!!!!!!!!!

Very satisfactory. Can’t imagine another product meeting the needs of our org with so many workflows and such complex data needs. Incredible customer service and training resources. Incredibly helpful annual conference for users and potential buyers.

PROS

Workfront is a fantastic, adaptable project and resource management system. If you have diverse needs across your org or company, it is the product for you. It can be fully adapted to very disparate teams. I find new features and functionality every day.

CONS

Because it’s so able-to-be-tailored, a high-quality implementation can take a looong time, but their implementation services are fantastic

Reason for choosing Adobe Workfront

Instead of Mavenlink- Very flexible on license structuring and pricing, more integrations Instead of Wrike- we needed something more complex, but Wrike is great if you don’t

User Profile

Shayla

Verified reviewer

Internet, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

Workfront simplifies project and job routing

I use Workfront on a daily basis, for the better part of each day. When I submit proofs to clients, they have the option to read the proof, make any comments or suggestions they have, or decide whether or not the proof should be authorized. The tools that are located at the top of the page may be used by the customer with ease to highlight or point to what they want altered.

PROS

I enjoy that the dashboard makes it simple to view the tasks on which I have been tasked to work as well as the due dates for those projects. I am able to view the approvals that are waiting, as well as my to-do list, which helps me keep my job on track.

CONS

The calendar function on their website is not to my liking. It does not function very well, and it makes it tough to view your projects within a monthly timeline, which is something that is incredibly crucial for a content team to achieve.

Reasons for switching to Adobe Workfront

The capacity to inspect each project, as well as examine time sheets for staff members and conveniently track time spent on different projects. The ease with which one may connect with customers, sales representatives, and those working in graphics is the most significant advantage. It helps job life run easier.

Shimelis

Writing and Editing, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

My experience with Adobe Workfront has been excellent. The platform offers strong tools for project

i solve different problem easly like related with my work

PROS

Scalability is one of Adobe Workfront's finest features. It is made to easily adapt to changes in your business and to be able to support teams of any size and complexity. This makes it ideal for teams that develop and change over time. The software includes a ton of features that make it simple to manage and keep track of tasks and is highly user-friendly. It also features a strong reporting system that can assist you in finding areas that need development right away. Last but not least, Adobe Workfront provides top-notch customer service and a skilled support staff that can assist you if you ever need it.

CONS

The absence of customization possibilities in Adobe Workfront is its main drawback. Despite the platform's wide range of functionality, it might be challenging to tailor the program to match certain requirements. Some firms may find the expense of the program to be prohibitive. Users may find the user interface to be perplexing and illogical, which makes it challenging for them to quickly learn and comprehend the product.

Anjali

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2023

Reliable project managing software

PROS

Offers flexible pricing and subscription plans.Provides mobile access for the users.

CONS

Limited support for certain file types or formats.Requires additional training when onboarding new team members.

Eleni

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Flexible and easy to use for project management

Whether it's for document management, content management, project management or reporting, Workfront is flexible and easy to create and implement. There is so much you can do with Workfront across all it's features it really can be used for any industry or company size, the bigger the company, the more you can do with it.

PROS

Having templates for each project without all the jargon in a simple and easy layout was a winner - especially when you have to roll this out to project managers and creatives. Some project management platforms are intimidating and are not easy to review. I really like the reporting function on this and it's easy to build. It's so flexible, you can create dashboards and multiple reports with different layouts (ie lists, graphs etc) that it makes looking at everything super easy and easy to communicate with stakeholders.The proofing on here is brilliant, just like marking up a pdf, you can do the same thing here and you can track everything.

CONS

Not being able to have automatic notifications sent out to general users when you add them to a task. It means you have to do it separately which negates the point of having a project management tool.

Reason for choosing Adobe Workfront

It was far quicker and easier to implement in the organisation and the reporting function is so flexible and ties in budgets.

Shannon

Verified reviewer

Financial Services, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2019

Workflow Management and More

Overall Workfront has helped our organization by helping to create a repeatable process with workflows to teams we've chosen. We can now differentiate between low complexity and med/high complexity work. We can measure incoming work because ALL work comes in as a task. Workfront serves as the one source of truth to find marketing work and final files. Hours are now measurable, ready to start tasks by team or department are easy to view. API usage has tremendously enhanced our experience as well.

PROS

The customizability of the platform is amazing. Based on the functionality of the tool, we created customized request queues and forms, and customized project templates for a consistent process. All work flows from an initial request and ends with project completion. Assignments are easily made due to the preassigned job roles on each task in templates. Also, the reporting feature is fantastic. We create reports and dashboards for Team Leads, Requesters, Workers, Executives to show them the data that's meaningful to them.

CONS

User experience is a problem for us. Depending on the job someone is doing, using the tool correctly can be confusing. We've had to change the process to stop using issues because users couldnt remember to create the issues on a task level but put them on a project level. These issues were then hidden and timelines not altered by the issue. Users have a hard time with understanding documents on a task vs documents on a project level. This caused a lot of problems in our organization so we changed our process to move task documents tab from the higher level and instruct users to only use documents on a project level. Timeline maintenance is also a major issue for our teams. Project Managers who own 70 projects cannot adjust timelines on the daily. As an organization we do not want to use projected completion date because it has given workers the idea that tasks were still on time although they were quite late. We rely solely on the task Planned Start and Planned Completion dates. Finally, since we use documents on the project level only, users must remember to work in documents then go to the task to mark it complete. There should be a popup on documents that when you version the document or make an update on the document level a popup will ask if you want to mark a task complete so users can complete the task while in the document area.

Reason for choosing Adobe Workfront

Work visibility, templates, custom forms, reporting, dashboards.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Adobe Workfront Review

Overall, I recommend Adobe Workfront for project management and team collaboration. The software is easy to use, offers advanced features for project and resource management, and can be customized to meet the specific needs of each business. However, there may be a learning curve for some of the advanced features, so it may be helpful to get additional assistance in setting up automated workflows or custom reports.

PROS

I used Adobe Workfront for over a year for idea management, project management, project planning, task management, and workflow management. What I liked most about this software is its ease of use and ability to centralize all project-related information. With Adobe Workfront, I was able to easily track task progress, assign responsibilities to team members, and collaborate with my colleagues on different projects. The resource management and project portfolio management features are also very useful for managing more complex projects.

CONS

One of the downsides I encountered with Adobe Workfront is that some advanced features require additional training or assistance. For example, configuring automated workflows can be complex and requires some experience to set up correctly. Additionally, custom reports often take a bit more time to create than I expected.

Chabi

Government Administration, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

une solution complète pour une gestion de projet efficace

Adobe Workfront can help solve problems like lack of visibility, inefficient coordination, inconsistent communication, and wasted time. By providing a complete overview of all projects, effective resource planning and allocation, a centralized communication platform, and task tracking, teams can work in a more coordinated and productive manner, which helps deliver projects on time

PROS

task scheduling and assignment, resource management, and capacity management are often seen as key features for optimizing project management.As for the ease of use of Adobe Workfront, it can vary depending on the experience of the user and the complexity of the projects he manages. However, the software has an intuitive and customizable user interface, and offers many help and training resources to help users get started. In sum, Adobe Workfront is considered a powerful and complete tool, but which may require some learning time to take full advantage of it

CONS

Adobe Workfront features can always be improved in response to user feedback. Users have expressed a desire for better integration with other tools and software, as well as greater flexibility in customizing the user interface. Other features that could be added or improved include better visualization of project data, improved real-time task management, and improved resource management interface. However, Adobe Workfront continues to improve with new features in future updates

Alan

Verified reviewer

Computer Software, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Effective Work Management with Workfront

Workfront is a powerful work management tool that delivers impressive results when it's used correctly. It's ideal for teams that need to handle complex projects, but it may not be the best fit for everyone. If you're looking for an effective solution for managing your work, it's definitely worth checking out.

PROS

Workfront provides a centralized platform for project management and collaboration. It streamlines workflows, ensures accountability, and boosts productivity. The platform's customization options, reporting features, and integrations with other tools make it a great fit for various teams and projects.

CONS

The user interface can be confusing and overwhelming, and the learning curve may be steep for some users. Workfront also requires a lot of manual effort to set up and maintain, and it may not be suitable for small teams or simple projects.

jose manuel

Verified reviewer

Entertainment, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Effortlessly Streamline Your Tasks with Adobe Workfront

PROS

As a user of Adobe Workfront, I have found its project and task management features to be the most impactful. The platform's user-friendly interface makes it easy to manage workflows and resources, while its reporting and analytics tools provide valuable insights into project performance. Additionally, Adobe Workfront seamlessly integrates with our existing business processes, making it a valuable addition to our team's workflow. Overall, I highly recommend Adobe Workfront to any team looking to boost productivity and streamline their project management processes.

CONS

I have not found anything that I dislike about the platform. It's a well-designed, easy-to-use work management tool that meets all of our project management needs. The platform offers a comprehensive suite of features that are easy to use and seamlessly integrate with our existing processes. Overall, I have had a positive experience with Adobe Workfront and would recommend it to others.

Michel

E-Learning, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

WF Review - great

PMO, managing hours and expenses on projects and a way to centrally have the information

PROS

Integrated solution, simplicity for basic user, support

CONS

Test mode, so difficult and not for eveyone, so if you want to bring the solution further is is challenging

Reason for choosing Adobe Workfront

Better service, simple timesheet solution, robust software

Lydia

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Workfront

The biggest plus is how easy it is to communicate with clients, sales reps, and the graphics department. It makes work life run easier.

PROS

I use Workfront everyday- most of the day. When I send clients proofs they can open the proof, comment with all the changes they may want or make a decision of approved. The client can easily use the tools at the top of the page to highlight or point to what they want changed. The client can ask us questions and we can answer them all in the same place. Sales Reps. and assistants can also comment or ask the client questions in the same manor. Clients and Sales Reps. can also download the app to their phones and use this software anywhere and anytime. Very user friendly and easy to explain to new clients even over the phone. I love how you can add client email and info so you don't have to remember all the client email to send to each client. All you have to do is type the business name into the software and the clients emails will pop up for you to select. I also love how it time stamps all activity and tell you who made the activity. Sometimes clients will put in changes after we have gone to print and want a rebate because the change was not done. However, now we can see that the change came in after the dateline. Another very convent feature is that you can attach documents like pictures or anything you may want in your ad. From there you can easily download whatever has been attach and us it. This software is the most user friendly and convent than any other software I have used. I love how the comment part is so easy to look at and the tools are great!!!

CONS

I truly have no cons. Sometimes there are up-dates at inconvenient times but I don't consider that a con its just part of the deal. I worst thing I can say is a couple times of year we have a client or Sales Rep. that has a problem with the app. However, the problem is usually fix that same day and sometimes it is user error and not the program at all.

User Profile

Jonathan

Verified reviewer

Financial Services

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Workfront makes managing projects easy with strong training, support and reporting features.

It helps us save time when it comes to resource allocation and time management. The reporting features helps upper-management better understand what we are doing and how much time it takes to do it. I love how they are constantly pushing updates that help improve the tool based on user feedback.

PROS

I have been a Workfront user for a few years now and am a big proponent of this project management tool for several reasons. 1) I find it very intuitive for users to use 2) It is easily customized based on the needs of your users 3) The reporting feature is worth the price of admission itself 4) Their support team is quick to respond and the self-help area is robust so you can find an answer to any question you may come across 5) Workfront offers a comprehensive training tool that covers several types and levels of training for users at all levels including frequent live trainings 6) The Community area is a great place to share ideas and ask for help from other users 7) They are constantly making updates and improvements to the tool 8) The Workfront Proof viewer is a great feature for those who want to markup and share creative within a project. We looked at several solutions and I'd say that Workfront was by far the best option for our internal creative agency.

CONS

Setting up can be time consuming if you don't already have a process in place. Do your homework and dedicate the time to do it right before launch or else user adoption can be difficult. Plan on user adoption to be your biggest hurdle as people are uncomfortable with change. Make the Workfront trainings mandatory before use.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2019

Big Fan

I started as a planner and then got promoted to a Marketing Project Manager and became the System Admin. Over time I've noticed people staying on track of their assignments better and knowing overall deadlines. Also all communication for the project lives in one place for everyone on the project, so you don't have to be worried about falling out of the loop via emails like before. User adoption is up thanks to great boot camp training for me as a system admin.

PROS

I really like the organizational elements. Building templates takes a lot of time, but once they're built, it makes it easy for bulk editing and converting requests into projects. When it was first implemented, the company wasn't on board outside of the Marketing department. After attending Admin Boot Camp, I created a staff training program and now user adoption is much higher. I especially love the legacy of projects. You can refer to previous years for recurring events/projects. Your support team is very nice and professional. Lately your team has offered calls after submitting tickets which I greatly appreciate it. It makes it much clearer on both ends. Also love that all documents, updates, etc. live in one place and not in dozens of offline emails!

CONS

The new Home isn't fantastic. There are still a lot of limitations, so the number of clicks are still the same as the legacy version. For example, if they want to refer to a document in the task, they have to click into the task. Also, there's difficulty in seeing all updates made in the task so if you need to reply to a thread, you can't do it. At least our users can't.

Anonymous

10,000+ employees

Used less than 2 years

Review Source: GetApp

OVERALL RATING:

4

EASE OF USE