Ratings & Reviews

Overall Rating

4.31 / 5 (1,009)

4.17 / 5 (220)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

May 18, 2020

May 22, 2020

Pros/Cons

  • Pros

  • I like the functions of it all. It's very organized, and once you're used to it, it's very easy to use.

  • Ease of use, so easy to use, i enjoy being able to pull it up anywhere at any time.

  • Cons

  • The report builder and dashboards are very powerful, but are less intuitive than other aspects of the platform.

  • Some of the customization isn't as user-friendly as I would like it to be but customer service is always helpful and can usually solve any issue that I have.

  • Pros

  • Very easy to use, consistently reliable. Great notifications and flexibility of configuration. Easy categorization of types of issues that can be tracked in a number of different ways.

  • User friendly interface. Easy of use. Nice graphics. Good charts. And most of all provides an easy acces tool for reports.

  • Cons

  • It's not visually appealing and it's not user-friendly, but it gets the job done.

  • It is not as full-featured. And while on the whole, it is easy to scale up, once projects get complex, you start feeling the lack. But for most work, this is just fine.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots