About Zoho Cliq


Zoho Cliq is a hybrid team collaboration solution that caters to businesses of all sizes across various industries. Features include document management, drag-and-drop file sharing, channel-based permissions, team video calling and more. It can either be deployed on-premise or hosted in the cloud.

Zoho Cliq features live chat that allows team members to communicate in real time, share audio and video files and search the chat for specific information. The solution allows for individual channels to be created for different business units. Users can also add vendors and prospective customers to these channels.

Additionally, Zoho Cliq provides mobile applications for iOS and Android devices that allow users to remotely access the solution. It supports integration with various third-party systems such as Slack, GitHub, Zapier, Zendesk, MailChimp and more.

Services are offered on a monthly subscription basis that includes support via phone, email and an online knowledge base.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Linux, Web browser (OS agnostic), Windows 8, Windows 10

36 Reviews of Zoho Cliq

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(25)

4 stars

(7)

3 stars

(4)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 36 reviews

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May 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2019

Well integrated, versatile and easy to use chat software

Communicating with Zoho Cliq feels effortless and intuitive. You can chat, make video/phone calls and more.

Pros

As a Zoho One User Zoho Cliq is a no brainer. It integrates incredibly well with the Zoho Suite and it's very easy to create new integrations with Zoho Creator. What I probably like best about Cliq is the 3 column layout that allows me to chat in 3 different chats at once.

Cons

The desktop app for Mac feels a bit like a browser version and has some quirks where you need to reload the app in order for it to work.

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Slack-like chat, much cheaper and with some useful extra features

We moved to Cliq from Slack, as it included all the features we needed - but we didn't have to pay for them. The chats are logged in Zoho Connect as well. We use it for project chat, updates etc.

Pros

Integrates fully into the Zoho ecosystem, cheap, allows broadsheet layout, easy to use with external users

Cons

Occasionally buggy although Zoho continue to make improvements. Not as many native integrations available off the shelf and that means having to get developers for web hooks.

March 2018

ARLENE from GLD

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Can send a chat instead of using my phone to send a text. Sometimes it's faster.

Pros

Not just for chatting. Can send and view audio and videos, Send shared files and each team member can have their own account.

Cons

If I had to choose one thing I like least it would be I would like to see more emoticons. I like using them so more variety would be nice.

December 2018

Dusty from TT Medical

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2018

Group Meetings and Staying Uptodate

Pros

I loved that it carried over into all sections of Zoho, so I could easily stay uptodate with messages from other people in the offices, without having to keep switching to look at my emails or a different screen than I was working in. Keeps everything in one place. It also is quick to go straight to voice/video calls, and easy to make group chats with different people.

Cons

The quality of connections is not as good as other software in relation to video calls, but still alright. Nothing I would stop using it for.

February 2019

Chris from Alliance

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Favorite tool in a Fully Featured Suite

Staying up to date on current projects and communicating with my team has never been easier. I recommend to my colleagues all the time!

Pros

Quick and easy communication. Segmented to channels to keep things organized. Well made and designed clients for Desktop and Mobile use!

Cons

Can feel a bit bloated at times. There are plenty of settings to fiddle with but I haven't had the need to.

March 2018

Lea from SAG

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Great option for communicating with your team!

Pros

Zoho Cliq is an easy-to-use communication and collaboration tool. It has a free version, which has worked just fine so far! The chat tool also has an app - both of which have nice interfaces.

Cons

One issue I've encountered is periodic delays between messages arriving and showing on the web platform vs. through the mobile app.

March 2018

Anyugel

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

March 2018

Very goos tool to communicating with my work team

Pros

I love using this program every day. The truth is that it facilitates communication with my team and also allows me to send us quick files if necessary at the moment. Also, if they are distracted in other activities, it notifies them that someone wants to talk to them. So it really is a great tool

Cons

I consider that the negative of the tool is that sometimes it is slow to load the files that need to be sent immediately. But the rest is perfectly functional and wonderful

February 2019

Amber from Pinnacle

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

February 2019

Keeps everyone together

Pros

I enjoy the convenience of being able to shoot anyone in the company an IM and get real time feedback when it's needed. There is no better feeling than reliability and when I am on the phone with a client and need feedback from a colleague immediately, it's a fantastic and relieving feeling to have everyone I need at the tips of my fingers.

Cons

I don't like how lengthy it can be to set up and getting new users enrolled is a pain.

May 2018

Scott from Right Now Mobility

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

May 2018

Zoho Cliq is a great instant messenger

I get the benefit of chatting with my coworkers without leaving my applications I use on a daily basis.

Pros

works great on a desktop or laptop, it is built right into the Zoho CRM, so when I have a question for my co-workers I know they see it right away when I send them a message through Cliq

Cons

phone app either I haven't tried it or it sucks really bad. I'm not sure which it is. I hope they make it a little easier soon

January 2019

Matt from Amplify My Business

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

January 2019

Powerful, but daunting.

Overall, It's a welcome upgrade from what we were using previously (Telegram). Our whole team is unified in one place and we're able to collaborate much more quickly.

Pros

As with all products in the Zoho One Suite, my favorite part is how deeply Cliq integrates with the rest of our tools. I get new messages for every new paid invoice, new leads in the CRM, new appointments with customers etc. It's deeply configurable and can do pretty much anything that Slack can do.

Cons

It's tedious to set up. Nothing Zoho makes is EASY out of the box. They take a bit of time to figure out and customize. Cliq is no different. We're still barely scratching the surface on what Cliq is capable of because we haven't invested the resources to figure out all the options!

October 2018

Sean from METASOURCE, LLC

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2018

Good and inexpensive alternative to Slack

Zoho Cliq makes inter-office meme wars and GIF wars a reality, and is a solid cheap (or free) alternative to Slack.

Pros

My team and I have really enjoyed using Cliq. We started using it as a free alternative to slack (we liked the free features of this more than Slack's free offering), but we've ended up finding it really fun to use as a chat tool. GIF and emoji (or live Zomojis as they're called here) make chats pretty fund (and sometimes more time consuming than they need to be!). Channel management is easy too.

Cons

You won't find as many integrations here as you'll find with other offerings like Slack or Quip, so as a collaboration tool it's not quite as strong.

May 2018

Kary from Ker Seguros

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Business messaging with many options

Pros

I love it, it's very complete, the calls and video calls are of great quality. You can use it with internal and external clients.

Cons

I know there is a lot of competition and the cost of this software is quite low but I think a good option would be a multi-user license. Although really the cost is quite affordable.

March 2018

Mario from Cornejo Corporation

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

A business chat

Pros

I like that you can have a complete way of communication, not only by texts, you also have voice calls or video calls, it is excellent to always keep your colleagues in touch.

Cons

I also like that it is integrated into the mail, I can tell you many positive things about this software. It is very very good.

September 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

September 2018

Value of Money with 5 star service

Pros

There are a lot of application that offers security and accessibility whenever you communicate with business partners, clients., subordinate or teams. But this application defer with the affordable plans they can offer. Specially when you are a newly established group and wanted to start low. This would be exurity, functionality, accessibilty and value of money all wrapped in one.

Cons

The least thing I like is if you are not acclimated with the app you really have to go through the process of learning its in and outs, work arounds and technical issues you may encounter. Which I have not encounter so far!

May 2018

Jorge from Ker Seguros

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Business chat

Pros

Having access to your mail and at the same time a chat with which you can be in contact with your colleagues is a very efficient way to always maintain communication with your team. It is quite fast and easy to use, it has many communication options and you can also invite users outside the organization.

Cons

What if it were also integrated into the ZohoMail app. Just as a suggestion to unify apps. Could be a good improvement.