Zoho Cliq is a hybrid team collaboration solution that caters to businesses of all sizes across various industries. Features include document management, drag-and-drop file sharing, channel-based permissions, team video calling and more. It can either be deployed on-premise or hosted in the cloud.

Zoho Cliq features live chat that allows team members to communicate in real time, share audio and video files and search the chat for specific information. The solution allows for individual channels to be created for different business units. Users can also add vendors and prospective customers to these channels.

Additionally, Zoho Cliq provides mobile applications for iOS and Android devices that allow users to remotely access the solution. It supports integration with various third-party systems such as Slack, GitHub, Zapier, Zendesk, MailChimp and more.

Services are offered on a monthly subscription basis that includes support via phone, email and an online knowledge base.

Chat room
Chat room
Chat room
Customization options
Customization options
Private chat
Private chat
Team video chat
Team video chat
Mobile access
Mobile access

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Linux, Web browser (OS agnostic), Windows 8, Windows 10



20 Reviews of Zoho Cliq

Overall rating

4.5 / 5 stars

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Sean from METASOURCE, LLC

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Good and inexpensive alternative to Slack

Zoho Cliq makes inter-office meme wars and GIF wars a reality, and is a solid cheap (or free) alternative to Slack.

Pros

My team and I have really enjoyed using Cliq. We started using it as a free alternative to slack (we liked the free features of this more than Slack's free offering), but we've ended up finding it really fun to use as a chat tool. GIF and emoji (or live Zomojis as they're called here) make chats pretty fund (and sometimes more time consuming than they need to be!). Channel management is easy too.

Cons

You won't find as many integrations here as you'll find with other offerings like Slack or Quip, so as a collaboration tool it's not quite as strong.

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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Slack-like chat, much cheaper and with some useful extra features

We moved to Cliq from Slack, as it included all the features we needed - but we didn't have to pay for them. The chats are logged in Zoho Connect as well. We use it for project chat, updates etc.

Pros

Integrates fully into the Zoho ecosystem, cheap, allows broadsheet layout, easy to use with external users

Cons

Occasionally buggy although Zoho continue to make improvements. Not as many native integrations available off the shelf and that means having to get developers for web hooks.

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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Functionality

September 2018

Value of Money with 5 star service

Pros

There are a lot of application that offers security and accessibility whenever you communicate with business partners, clients., subordinate or teams. But this application defer with the affordable plans they can offer. Specially when you are a newly established group and wanted to start low. This would be exurity, functionality, accessibilty and value of money all wrapped in one.

Cons

The least thing I like is if you are not acclimated with the app you really have to go through the process of learning its in and outs, work arounds and technical issues you may encounter. Which I have not encounter so far!

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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

August 2018

A great business chat

Pros

It’s similar to other chat services, but it has more tools to be considered a business chat. It lets you share files, send audios and in this way, be more productive. You can use it when you’re in your email or with the app.

Cons

The app of zoho cliq should be integrated with zoho projects, so you can assign new taxes and notify by cliq.

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

A good team communication app for managing simple communications with the teams.

Pros

- Very simple and easy to use UI
- Tabbed and Split chat is one of the best features that is not available in other competitors, which really helps in managing the chats between multiple windows

Cons

- The pricing seems higher for the value provided
- The integrations are very less compared to the competitors.

Jorge from Ker Seguros

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Business chat

Pros

Having access to your mail and at the same time a chat with which you can be in contact with your colleagues is a very efficient way to always maintain communication with your team. It is quite fast and easy to use, it has many communication options and you can also invite users outside the organization.

Cons

What if it were also integrated into the ZohoMail app. Just as a suggestion to unify apps. Could be a good improvement.

Kary from Ker Seguros

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Business messaging with many options

Pros

I love it, it's very complete, the calls and video calls are of great quality. You can use it with internal and external clients.

Cons

I know there is a lot of competition and the cost of this software is quite low but I think a good option would be a multi-user license. Although really the cost is quite affordable.

Elisa from Ker Seguros

Ease-of-use

Value for money

Customer support

Functionality

May 2018

A complete communication system

Pros

I like the good quality with which this chat is presented. It looks very simple in the mail but it is really very complete. The App is excellent too. The calls and video calls with a good connection are of excellent quality.

Cons

With the free version we have enough. I thought it was included with the mail but I see that it also has a paid version.

Scott from Right Now Mobility

Ease-of-use

Value for money

Functionality

May 2018

Zoho Cliq is a great instant messenger

I get the benefit of chatting with my coworkers without leaving my applications I use on a daily basis.

Pros

works great on a desktop or laptop, it is built right into the Zoho CRM, so when I have a question for my co-workers I know they see it right away when I send them a message through Cliq

Cons

phone app either I haven't tried it or it sucks really bad. I'm not sure which it is. I hope they make it a little easier soon

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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Fun and easy to use team chat software

It is a cheap software that is easy to use.

Pros

For the price (free to really cheap) you have some great features and support. Features including group and private messaging and a decent protection.

Cons

I wish there were more controls for admins. The lack of ability to delete or modify messages can be a potential problem.

Mario from Cornejo Corporation

Ease-of-use

Value for money

Customer support

Functionality

March 2018

A business chat

Pros

I like that you can have a complete way of communication, not only by texts, you also have voice calls or video calls, it is excellent to always keep your colleagues in touch.

Cons

I also like that it is integrated into the mail, I can tell you many positive things about this software. It is very very good.

Ease-of-use

Value for money

Functionality

March 2018

Very goos tool to communicating with my work team

Pros

I love using this program every day. The truth is that it facilitates communication with my team and also allows me to send us quick files if necessary at the moment. Also, if they are distracted in other activities, it notifies them that someone wants to talk to them. So it really is a great tool

Cons

I consider that the negative of the tool is that sometimes it is slow to load the files that need to be sent immediately. But the rest is perfectly functional and wonderful

ARLENE from GLD

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Can send a chat instead of using my phone to send a text. Sometimes it's faster.

Pros

Not just for chatting. Can send and view audio and videos, Send shared files and each team member can have their own account.

Cons

If I had to choose one thing I like least it would be I would like to see more emoticons. I like using them so more variety would be nice.

Lea from SAG

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Great option for communicating with your team!

Pros

Zoho Cliq is an easy-to-use communication and collaboration tool. It has a free version, which has worked just fine so far! The chat tool also has an app - both of which have nice interfaces.

Cons

One issue I've encountered is periodic delays between messages arriving and showing on the web platform vs. through the mobile app.

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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Free product for our team. Easy to implement and use.

Pros

Free, what else can I say? Great alternative to Slack for a fraction of the cost. Good system for our team to use.

Cons

Free comes with its benefits but always comes with its drawbacks. Functionality is good, not great.

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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Awesome Collaboration Tool

Pros

Zoho Cliq is an awesome collaboration tool that can get your company working together more efficiently in a fun way. We've loved the way Cliq has helped bring teams closer together, and best of all the free version is super robust.

Cons

Cliq may not carry the same amount of clout as Slack, but it is super effective -- especially for the cost.

kaashif from cloudlogic

Ease-of-use

Value for money

Customer support

Functionality

December 2017

very simple to use. very hands on software. simple to navigate

we are able to track all records of actioned and not actioned tickets and see a trail of responses easily.

Pros

the ability to easily interact with clients and with current users in our workgroup. the feature of controlling clients PC without the need for a third party software

Cons

we cannot group tickets under client name. ticket system is messy and ticket order is not understood.

September 2018

Number of employees:  501-1,000 employees

September 2018

June 2018


Displaying 1 - 20 of 20 reviews