CaptivateIQ

RATING:

4.8

(780)

About CaptivateIQ

CaptivateIQ offers the smartest, most flexible way to automate sales commissions. Our innovative platform helps companies automate the administration, calculation, reporting, analysis, and management of even the most complex, variable-based commission plans. CaptivateIQ is the only sales commission platform that can centralize and enrich data from disparate data sources into one powerful platform while also providing unbeatable flexibility and scalability to meet the needs of your organization. Leading companies such as Carta, Gong, and Intercom rely on CaptivateIQ for their sales commissions process to drive faster close times, reduce costly payout errors, and maximize sales performance.
Automatically sync your commission data to power reliable commission reports in real-time across every team. Save days each month collecting and cleaning data by integrating your data source directly into our commission system.

CaptivateIQ Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CaptivateIQ

1 - 5 of 780 Reviews

User Profile

Elizabeth

Verified reviewer

Commercial Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Reliable Contract Management Product

PROS

What's good with the tool is that it offers you a change to manage all your contracts. You are able to know whe the contracts are ending and when to renew to contracts. I have found a tool to be effective and effective particularly when dealing with multiple contracts of different level. It's easy to use and flexible to fit the business needs.

CONS

No feature that I would wish to be improved in any way. It offers the best experience.

Jesse

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

CaptivateIQ Review

We are solving cross team collaboration with commission between accounting and my BDR management team and moving away from excel spreadsheets. This has totally given new clarity and transparency across 3 different teams and made a lot of the grunt work of managing a BDR team go away. Also love that I can customize the comp structure to my own system.

PROS

-UX, simplicity - this product makes it incredibly flexible and easy to model my BDR commissions and work with accounting to ensure everyone is on the same page with comp. Working in a startup means we often change how we comp, and having a seamless UX and flexibility is crucial in using commission software for our BDRS.

CONS

only con is not being able to login via the website - sometimes hard to track down the app itself and where to login

Reason for choosing CaptivateIQ

Simple UX, flexibility, customizable, collaboration opportunities, seamless experience, zero bugs.

Samuel

Computer Software, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2020

SaaS rep using CaptivateIQ

n/a

PROS

Really like having transparency around how much I'm going to get paid, when, and based on what deals.

CONS

What could use the most improvement is showing me more intuitively where the data is. The UI right now takes a bit of digging around and seems like there is a lot of blank space.

Alec

Computer Software, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed June 2021

Ease of use and customization

Commission calculations, commission statements, commission release/hold, reports.

PROS

It offers flexibility to implement complex comp plans. The workflow are easy to follow.

CONS

There isn't anything that I dislike so far.

Reason for choosing CaptivateIQ

Comp Plans were getting more complex and the numbers of commission participants have grown as organization has grown 2x-3x. The Excel can no longer support the commission processes.

Ben

Computer Software, 201-500 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Sales commissions transparency at it's finest

PROS

I love how simple and easy it is to navigate the UI as you're looking to find answers about your payouts. I previously used Xactly at my former companies and CaptivateIQ is WAY better. I was always suspicious about my payouts in the past, but since we've started using CaptivateIQ, I'm able to clearly find what I'm looking for and feel confident that my commission is correct.

CONS

There's not a whole lot that I dislike about the platform. The only feedback I provided was that I wish there was a way to read about your payout in more "plain text", rather than having to dig through different tables of data.

Reasons for switching to CaptivateIQ

The company made the switch, probably because so many people felt that there was a lack of transparency and simplicity when it came to auditing your sales commission payouts.