--- title: "Commission Tracker Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Commission Tracker. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Commission Tracker is a good fit for you!" source_url: "https://www.softwareadvice.com/commission/commission-tracker-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Insurance Software](https://www.softwareadvice.com/insurance/) / [Commission Tracker](https://www.softwareadvice.com/commission/commission-tracker-profile/) / Commission Tracker Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/commission/commission-tracker-profile/) Reviews [Alternatives](https://www.softwareadvice.com/commission/commission-tracker-profile/alternatives/) # Commission Tracker User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 44 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 5.0/5 - Value for money: 4.9/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 32 reviews (73%) - 4 stars: 12 reviews (27%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Commission Tracker saves me hours every month figuring commissions and is a great value, and easy to use. - Finally, in 7 years I've only had to use customer service TWICE and each time I received a phone call almost immediately. ## Commission Tracker customer reviews Showing reviews 1-25 of 44 (page 1). ### Allows you to manage your book of business with a positive financial impact! - Overall rating: 5/5 - Reviewer: Diana L. - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered Confidence that you are managing your revenue! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Commission Tracker is user friendly and yet very detailed. Ability to building your carrier commission scales allows you to calculate your book of business to the penny. The import of commissions is easy to use unlike some other products. For folks that prefer to hand key, this is easy as well and the discrepancies appear right on the screen, which allows the auditing process to start immediately. The program is multi-user and allows for permission settings. The key to this software is the customer service. Any question or issue is addressed quickly and diligently. If you have a specific need, the programmers try to understand how you manage your business to help understand the best solution. Sometimes your needed solution becomes a program update. Love that they are open to real life needs and solutions. This is not an out of the box product that does not evolve! #### Cons Not a personal fan of crystal reports because I am not well versed in it. All reports are exportable to Excel, however Crystal to Excel sometimes need manipulating. That being said, if a report needed is not programmed, the programmers will help create one specific for your needs. --- ### There isn't a better commission Tracker Software - Overall rating: 5/5 - Reviewer: Judie V. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: March 2016 - Review source details: This review was submitted organically. No incentive was offered In my opinion, Commission Tracker is THE best commission tracking software on the market, for any price and it is amazingly affordable! This will be a rather wordy review, but I can't say enough wonderful things about Commission Tracker. I found CT 3 years ago and chose it because it was within our budget and the demo looked like what we needed. Little did I know that it was not only what we needed, but it is awesome! It is easy to learn, easy to use, has a huge number of user option oriented reports that are accurate. It also does future commissions predictions. It tracks carrier commissions receivable and producer payable commissions with tremendous flexibility. You can use CT for P&C and Health and Benefits. It works great for both and it does both very well, better than other packages I have used and demoed. It also has customizable commission tables for graded commissions, PCPM and flat rate. Producer commission tables also offer quite a bit of flexibility. Commission Tracker was perfect for my needs. However, my sales staff needed an agency management system and my boss wanted it fully integrated with the accounting software. We saw demos for Vertafore and Applied Systems. Whenever I asked if they could do something that CT can do for tracking commissions, they told me, "No." So we investigated many other packages and decided on one, I don't want to offer the name because I am currently using it. My new software is great for what the sales staff needs but is tremendously lacking in the commission tracking, sales tracking and reporting side. I had much more confidence in Commission Tracker than this package or any that I have seen. I told the staff at Commission Tracker that if they ever develop up to a full blown AMS and financial package, I would return to them in a heartbeat. The support staff is extremely responsive and helpful. And the programming staff is constantly coming up with new and excellent features and enhancements. So, if you are looking for a competent, dependable, user friendly, affordable software to track your insurance sales and commission activity, COMMISSION TRACKER GETS INSURANCE LIKE NO ONE ELSE DOES!!! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Commission Review - Overall rating: 4/5 - Reviewer: Rachel G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Better system for commission purposes #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tisha is an awesome asset and very helpful! #### Cons Nothing to report. I have had pleasant experiences. #### Vendor response We sincerely appreciate the opportunity to contribute to the growth and prosperity of your company, and we remain dedicated to providing unmatched assistance. Thank you for choosing Commission Tracker as your trusted partner. We genuinely value our ongoing partnership and eagerly anticipate serving you in the future. Replied July 2023 --- ### Couldn't function without it - Overall rating: 5/5 - Reviewer: Dusty L. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is absolutely amazing. I could not process commissions without. We were using an excel spreadsheet to track our commissions until we just got to big and it was too hard to keep up with. We have used commission tracker for maybe 8 years or so now and it has made life so much easier. It allows us to track what we are being paid and if we are missing commissions or not getting the correct amount. Also because we have multiple agents that we pay it tracks the commission splits with so much ease. Love, Love, Love this software. #### Cons might take a little bit of a learning curve to get used to. Wish I had done some things different from the beginning because it's too late to change them now. The way you enter info can be subjective to the person doing the entering and therefore trying to train someone else to take over is very difficult because they may not do it the same way and therefore you will end up with inconsistency. --- ### Excellent customer support (whenever I've needed it), Effective Reporting Capabilities & Easy to Use - Overall rating: 5/5 - Reviewer: Janet S. - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered I use it every day and it has provided me with excellent reporting capabilities to give to key decision makers, it allows me to pull data quickly for various reports I run for internal and external reporting, and through the uploading of statements the amount of time it takes to import data has decreased by over 50%. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the Customer Support, the ease of uploading statements and the reports that are available that I can provide to decision makers and producers. #### Cons I'd love to be able to more easily manipulate the excel downloads of the reports. I'd like to be able to run Pivots with them more easily. --- ### Great program, saves so much time and prevent mistakes - Overall rating: 5/5 - Reviewer: Ralph V. - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use once the data is incorporated into the system. Execl spreadsheet quickly import to the system. The reporting section is outstanding and very useful to the agent and management. Tremendous time saver reducing a week of manual data input of Excel to just a few minutes. Exceptional service by a local tech support, not somebody in India. #### Cons The requirement to make sure the excel spreadsheet exactly meets the import requirements. The length of some of the data fields is restrictive. The program doesn't include a balancing mechanism rechecking the commission splits with the gross commission. --- ### Commission Tracker Review - Overall rating: 5/5 - Reviewer: Kyle H. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Makes keeping track of commissions very simple and organized. If i need support with certain functions, I receive assistance in a timely manner. #### Cons No cons at this time for commission tracker #### Vendor response Commission Tracker is thankful for the opportunity to support you in managing your commissions. Our dedicated support team is committed to providing timely assistance, ensuring a smooth and efficient commission tracking process. We eagerly anticipate continuing to assist you with your commission tracking needs in the future. Replied December 2023 --- ### Commission Tracker was an easy fix to our tracking problem. - Overall rating: 4/5 - Reviewer: Kim S. - Product usage: Used unspecified for unspecified - Reviewed: March 2009 - Review source details: This review was submitted organically. No incentive was offered Commission Tracker was an easy fix to our tracking problem. The program has worked well with us over the past 6 years and we are eager to work with our newly updated version, 4.0. We had been running 3.0 all this time and are very happy to see the enhancements in 4.0 and look forward to the release of 5.0. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Pros Commission Tracker is user friendly and easy to learn. The training process for new users has been made simpler by the ease of use of the system. The reports in Commission Tracker give the user alot of flexibility. A big pro for us has been the ability to have reports customized for us. This has made it possible for us to maximize our return on the product. #### Cons One con that comes to mind is that we, as a Commission Tracker user, would love to have access to the network of other CT users. I would love to see a user's group meeting or a place that we as users can talk with other users and pick up on all the parts of the system that we might not be using but should be and just aren't because we don't realize what it does or what it can do for us. --- ### CT Review - Overall rating: 5/5 - Reviewer: Matthew H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of use and tracking of new and renewed policies #### Cons A little limited on the reports we can obtain by term. #### Vendor response On behalf of the Commission Tracker, I wanted to express our gratitude for your review. We're glad to know that you found value in our Software, and we're committed to continuously improving to meet your expectations. Replied February 2024 --- ### Efficient, easy to learn and train employees to use. - Overall rating: 4/5 - Reviewer: Dena M. - Product usage: Used unspecified for unspecified - Reviewed: April 2009 - Review source details: This review was submitted organically. No incentive was offered Efficient, easy to learn and train employees to use, and an accessible interface that minimizes errors in data entry. Quick, friendly, and very capabable customer service. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros CT efficiently tracks our commissions and provides easily accessible key data for commission payments. Customer support is superlative -- fast, responsive, and gets us on back on track when we have a questions. It is a bug-free product that easily updates and requires little time to manage. #### Cons My only aspiration is for the program to have more reporting features and user modified options (e.g., what is displayed). It would be great to have the ability to add/delete fields and customize reports. I would like the ability to do more in-program analysis, rather than have to export to Excel, etc. and clean up all of the data so I can sort, etc. on my own. --- ### Commission Tracker is perfect for our office - Overall rating: 5/5 - Reviewer: Jeffrey B. - Product usage: Used unspecified for unspecified - Reviewed: September 2013 - Review source details: This review was submitted organically. No incentive was offered Our Agency loves Commission Tracker, it is perfect for our office. We have 3,000+ clients and are paying 7 agents at different levels of commissions and it is a perfect fit. The support team is always available and listens to our suggestions for tweaking small updates. I would recommend it to anyone needing to track a variety of Carriers, products and clients. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Fantastic Customer Service - Overall rating: 5/5 - Reviewer: Noah V. - Product usage: Used unspecified for unspecified - Reviewed: August 2015 - Review source details: This review was submitted organically. No incentive was offered After tracking commissions through Excel, using this software helped our process immensely. Although the software itself may be a bit difficult to navigate at times, the customer service team is on point. Any time I have a problem or question I contact my sales rep and get a return usually within 24 hours. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 --- ### Would recommend buying. Great program for tracking commissions. - Overall rating: 4/5 - Reviewer: Cindy A. - Product usage: Used unspecified for unspecified - Reviewed: March 2009 - Review source details: This review was submitted organically. No incentive was offered Would recommend buying. Great program for tracking commissions. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros all agents, carriers, clients, policies cross-referenced - simplified program that is easy to use willing to do custom reporting if needed #### Cons minor --- ### Saves so much time - Overall rating: 4/5 - Reviewer: Dusty G. - Product usage: Used unspecified for unspecified - Reviewed: August 2015 - Review source details: This review was submitted organically. No incentive was offered Uploading commission statements directly into Commission Tracker has been a real time saver. It is easy to use and insures accuracy. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Flexible and made for Insurance brokers - Overall rating: 5/5 - Reviewer: Ben T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great support. Whenever we were ready to use the next level of functionality, a quick call and the support staff is very knowledgeable. It's supper customizable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best software to track renewal commission, including renewals that change overtime. Mapping to permit upload of both policy sold and commission received. Agent templates permits you to pay advisor differently for different products. Discrepency reports permits you to catch carrier mistakes. #### Cons More video for onboarding tutorial would be better. They have the material ans some video, but modular training would save calls to their customer service at first. #### Reasons for choosing Commission Tracker Power of the software. Ability to customize. --- ### Time Saver with great customer service - Overall rating: 4/5 - Reviewer: Marianne P. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am pleased with the service, it has helped us be better with our commission processing and provides a level of transparency with agents we wanted but didn't have before. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They have a dedicated team to assist, the payment process is seamless, the cost structure is reasonable considering the amount of time and effort it was taking to manually calculate. I like the self service lookup. Answers 99% of my questions. #### Cons The process to get the files to them is cumbersome. Could be streamlined from any agency perspective. #### Vendor response Thank you, Marianne — this made our week. The time savings and the agent transparency you describe are exactly what Commission Tracker is built to deliver, and I'll pass the customer-service shout-out to the team; they've earned it. Your critique is fair, and there's good news on that front: getting files to us recently got much easier. We launched a secure upload portal where you can drop statements in seconds, and you can now email statements directly into your account as well — no more cumbersome back-and-forth. Our team will reach out to get you set up; it should remove exactly the friction you described. Honest feedback like yours is how the product gets better. Thank you for being a Commission Tracker customer. Replied August 2026 --- ### Great Product - Overall rating: 5/5 - Reviewer: Shantel D. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like it. It's easy to learn and import. I have used other commission software and I prefer commission tracker #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to convert pdf to excel. I also appreciate being able to email agents their commission reports #### Cons I honestly can't think of anything I would change at the moment. It's very easy to use and user friendly. #### Reasons for choosing Commission Tracker I was more comfortable with Commission Tracker and I don't have to rely on others to enter the information properly, I just do it. --- ### Thank God for this company. - Overall rating: 5/5 - Reviewer: Lissa C. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered This company has stayed on top of my commissions and reports, worked with us and stayed on top of us to make sure we are always current with our commission statements and reports. They discovered a huge issue from a carrier and we recovered commissions we were not paid on. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They found missing commissions for my agency! Its not easy looking at every statement on a weekly and monthly basis, but with Commission Tracker, they do it all. #### Cons Nothing bad. They are great at what they do. They email me reports so I dont have to go searching. Nothing bad about them. #### Vendor response Thank you for sharing your experience! Helping agencies recover missing commissions and stay current with accurate reporting is exactly why we do what we do. We’re proud our team was able to identify a major carrier issue and help you recover unpaid commissions. Your success is our success, and we appreciate the opportunity to support your growth! Replied December 2025 --- ### Game Changer - Overall rating: 5/5 - Reviewer: Steven A. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Commission Tracker is a very helpful personalized service. They have great, fast, and complete customer support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Commission Tracker saves me hours every month figuring commissions and is a great value, and easy to use. #### Cons It would be great if we could get training on how to maximize use of the platform especially in the reports section. #### Reasons for choosing Commission Tracker Value and presentation of product at demonstration. #### Vendor response Hi Steven, Thank you so much for the 10/10 recommendation! We are thrilled to hear that Commission Tracker is saving you hours every month and providing the value you need to run your business efficiently. It’s great to see that our customer support team has met your expectations, as we pride ourselves on providing that personalized service you mentioned. Regarding your comment on maximizing the reports section: we would love to help! We offer personalized training sessions to ensure our users are getting the most out of every feature. I will have your account manager reach out to you directly to schedule a deep-dive into reporting, or you can contact our support team at any time to get that started. Thanks for being a part of the Commission Tracker community! Replied February 2026 --- ### AMAZING work. Thanks - Overall rating: 5/5 - Reviewer: Eric B. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I've loved working with these guys! they respond quickly, attentively, and are accurate with our information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how these guys work they do such a great job. It takes only about a week or so to get back to us with what we'd need to get back to serving our customers but what they provide is exactly what we need. It's only tough to read. #### Cons Just the readabilit is tough. It would be nice to say. "these are the clients taht you need to contact" But that would be some crrazzzzzy work and/or technology. But I'm really happy with this work. #### Vendor response It has been a pleasure working with you, Eric! Thank you for the 5-star review. We pride ourselves on being attentive and accurate, so it’s great to see that hitting the mark. I hear you loud and clear on the readability—let's set up a time to talk so we can better meet the needs of your Agency! We’ll definitely take your suggestion about highlighting specific clients to contact back to the team. We appreciate the partnership! Replied January 2026 --- ### Worth the purchase - Overall rating: 4/5 - Reviewer: Randa B. - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been good and Tisha was patient. I'm still learning as I'm not working it on it everyday so I forget some of the steps. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The statement uploads really solve the data entry issue for our business. I also like the flexibility with creating the "maps". #### Cons The set-up can be complicated and hard to remember all the steps. I also think the program needs work aesthetically.....it could be better to look at. #### Vendor response Thank you so much for taking the time to share your feedback! We're thrilled to hear that statement uploads and mapping flexibility are making a real difference in cutting down your data entry, and we'll be sure to pass along your kind words to Tisha—she'll be delighted to know she helped you along the way. We hear you on keeping track of the setup steps when you aren't in the system every day. Whenever you need a refresher, be sure to check out Tippy, our amazing AI assistant, alongside our comprehensive help manual—they're both right inside the platform to guide you through any step of the process. Plus, you'll be happy to know that our upcoming release takes the platform's aesthetics to a whole new level, making it much cleaner and more enjoyable to work in every day. Thanks again for your review, and please reach out whenever you need a quick hand! Replied September 2026 --- ### Great Product - Fantastic Team - Overall rating: 5/5 - Reviewer: Michelle A. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Over the five years I've used the software, the team members have listened to my requests and done their best to help me get the information I need. More than once their regular monthly updates have added yet another feature to make my life easier. They're constantly improving an already powerful tool and working with them is always a pleasure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I tracked commissions manually with a spreadsheet for years. There was no check and balance and it was difficult to guarantee accuracy. Commission Tracker took a monumental task, made it manageable, and cut my completion time in half. Now I have an efficient and accurate method for financial analysis and more time to work on production. #### Cons There is no way to make a carrier table inactive, and many commission schedules change every year. I'd like to hide those not in use from the New Policy drop-down. I've also noticed that making an agent inactive doesn't remove them from any of the drop-downs. If we were a larger agency, this would be a big problem. Some reports don't have the filtering and/or sorting options that I need, but there is usually a workaround. #### Reasons for choosing Commission Tracker It was easy to use, more suited to insurance commissions, and offered a way to enter every policy detail I needed only once. #### Reasons for switching to Commission Tracker It took too much time to manually enter policy details for every line item. There was no efficient way to check for errors. Financial analysis of production and commission income was time-consuming, inaccurate, and lacking detail. #### Vendor response Thank you for your Support! We are glad Commission Tracker has aided you in so many ways. Replied November 2022 --- ### What did I do before Commission Tracker? - Overall rating: 5/5 - Reviewer: Andy H. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered I don't know what I would do with them. I don't want to know what I would have to do without them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Before Commission Tracker, our commission process was a mess. Not only was gathering and figuring commissions difficult and time consuming, there were leaks throughout the process. Now, we got the process dialed in, have outstanding software and support, and I am more confident than ever that the process is as tight as can be. #### Cons Some people might shy away from the dated-looking user interface, but don't. It works. It's efficient. It's affordable. It takes years (if not a decade plus) to build a product that is this capable. Be ware of the new, sexy software that hasn't been battle-tested. #### Vendor response Commission Tracker expresses deep gratitude for the invaluable support your company has received from us. We are truly honored to have played a significant role in assisting your organization, and we cannot overstate the importance of our collaboration. Your trust and reliance on our services have been instrumental in our mutual success. We sincerely appreciate the opportunity to contribute to your company's growth and prosperity, and we remain committed to providing unparalleled assistance. Thank you for choosing Commission Tracker as your trusted partner – we genuinely value your continued partnership and look forward to serving you in the future. Replied June 2023 --- ### Competitive Edge - Overall rating: 5/5 - Reviewer: Ben T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered With [sensitive content hidden] to support you, your in good hands #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Versatility and specialize for the insurance industry #### Cons Complex to set up. So many options. Be nice to have video training. #### Reasons for switching to Commission Tracker After 1,000 sales in Excel, the matrix slowed down to a crawl #### Vendor response We’re thrilled to hear that you've had a positive experience with Commission Tracker Software! If you need further assistance, feel free to reach out to our support team for the training videos covering many of the features within the software. Replied August 2024 --- ### Commission Tracker is a Necessity! - Overall rating: 5/5 - Reviewer: Kate W. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Commission Tracker makes it so simple to track commissions each month. I am able to track each dollar the company receives and pay our producers the agreed upon percentages they earned. It is super easy to run producer reports at the end of each month and I have complete confidence in the product. The price is also unbeatable. Finally, in 7 years I've only had to use customer service TWICE and each time I received a phone call almost immediately. They are very knowledgeable, patient, and pleasant! #### Cons Once you renew a policy, there is no way (that I am aware of) to see commissions received for prior policies. #### Vendor response We want to express our sincere appreciation for the chance to contribute to the growth and prosperity of your company. Our dedication to providing unparalleled assistance remains unwavering. Thank you for choosing Commission Tracker as your trusted partner. We genuinely value our ongoing partnership and eagerly look forward to continuing to serve you in the future. Replied July 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/commission/commission-tracker-profile/reviews/?page=2) --- Commission Tracker Reviews, Pros and Cons - 2026 Software Advice