# NextAgency Software Reviews, Demo & Pricing - 2026

> Review of NextAgency Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/commission/nextagency-profile/reviews

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NextAgency

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Overview

# NextAgency 2026: Benefits, Features & Pricing

Wondering if NextAgency is right for your organization?

Our Insurance Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

NextAgency

4.9

[(41)](https://www.softwareadvice.com/commission/nextagency-profile/#reviews)

Pricing

Starting at $85.00 per month

### About NextAgency

If you run a life and health insurance agency, you know the pain of tracking down information. Maybe your current software is too rigid, too expensive, or you're juggling too many systems that don't talk to each other. Or maybe you're still running on sticky notes, scraps of paper, and a few static spreadsheets. Either way, NextAgency was built for you.

NextAgency is an agency management system built specifically for agencies selling benefits, senior, and life policies. It gathers up all that paper into one easy-to-use digital platform. One that’s easy to customize to the way you work.

NextAgency in one platform but it contains a lot of tools. It features CRM, marketing automation, compliance tools, business analytics, and optional commission tracking. Go from the big picture view of your agency with the NextAgency dashboard, to a detailed view of each prospect, client, sub-agent, or policy. Or use the Timeline as your personal to-do list, bringing together all your tasks and notes for the day. Or week. Or whenever.

You can automate workflows that create tasks, emails, sends texts, or launches checklists for you. Keep track of sales and service pipelines with the aptly named Pi...

peline view. And launch email or drip marketing campaigns all within one, intuitive platform. Getting started is straightforward. NextAgency comes pre-configured for life and health workflows, so your team can start using it right away. Most agencies upload their own data using NextAgency's built-in tools, step-by-step guidance, and onboarding support — all included free. Agencies with complex data migrations can use NextConcierge if they choose, an affordable option where our migration specialists do the heavy lifting. When you have a question, you get an answer — fast. NextAgency's support team is rated 4.9 out of 5 on Capterra, and it's easy to see why. Instead of sending you a paragraph of instructions, they'll typically send a short screencast showing you exactly what to do. Training is free and available whenever your team needs it — whether that's your first week or years later. NextAgency is affordable — Capterra users rate it 4.9 out of 5 for Value for Money. Start with a 30-day free trial, then subscribe month to month with no long-term contract required. Agencies that commit annually save even more. Which is why agencies across 37 states — from solo producers to regional operations — already use NextAgency. Your agency data stays secure. NextAgency is hosted on AWS — the same cloud infrastructure trusted by banks, hospitals, and major streaming services — with encryption, role-based access controls, and two-factor authentication. The support team cannot view your information unless you give them explicit permission. NextAgency also executes a mutual NDA with you confirming you own your client data and NextAgency won’t market to your contacts. The platform connects to tools many agencies already rely on, including Employee Navigator, BerniePortal, Ease, Intulse, GReminder, and Zapier. Gmail and Outlook sync keeps all email communication inside the system. For agencies with custom needs, NextAgency offers an API.

Wondering if NextAgency is right for your organization?

Our Insurance Software selection experts can help you in 15 minutes or less.

## NextAgency User Interface

## Popular NextAgency Alternatives

Main Product

NextAgency

4.9

[(41)](https://www.softwareadvice.com/commission/nextagency-profile/#reviews)

Ratings Breakdown

-   4.78Ease of use
-   4.94Value for money
-   4.90Customer support
-   4.71Functionality

Pricing

Starting at $85.00 per month

Get Price

Alternative Product

[Jenesis Software](https://www.softwareadvice.com/insurance/jenesis-agency-management-profile/)

4.7

[(283)](https://www.softwareadvice.com/insurance/jenesis-agency-management-profile/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.74Value for money
-   4.88Customer support
-   4.62Functionality

Pricing

Starting at $50.00 per month

Get Price

Alternative Product

[Applied Epic](https://www.softwareadvice.com/insurance/applied-epic-profile/)

4.2

[(141)](https://www.softwareadvice.com/insurance/applied-epic-profile/reviews/)

Ratings Breakdown

-   3.84Ease of use
-   3.73Value for money
-   4.20Customer support
-   4.06Functionality

Pricing

Starting at $1000.00 one time

Get Price

Alternative Product

[EZLynx](https://www.softwareadvice.com/insurance/ezlynx-profile/)

3.7

[(74)](https://www.softwareadvice.com/insurance/ezlynx-profile/reviews/)

Ratings Breakdown

-   3.66Ease of use
-   3.37Value for money
-   3.31Customer support
-   3.35Functionality

Pricing

Available upon request

Get Price

Alternative Product

[AgencyBloc AMS+](https://www.softwareadvice.com/crm/agencybloc-ams-profile/)

4.7

[(129)](https://www.softwareadvice.com/crm/agencybloc-ams-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.61Value for money
-   4.86Customer support
-   4.54Functionality

Pricing

Starting at $109.00 per month

Get Price

Alternative Product

[HawkSoft CMS](https://www.softwareadvice.com/insurance/hawksoft-profile/)

4.5

[(64)](https://www.softwareadvice.com/insurance/hawksoft-profile/reviews/)

Ratings Breakdown

-   4.34Ease of use
-   4.29Value for money
-   4.64Customer support
-   4.32Functionality

Pricing

Starting at $250.00 per month

Get Price

## NextAgency Pricing and Plans

Starting price: $85.00 per month

Free Trial

Free Version

NextAgency

$85.00

per user, per month

No plan information available

NextCommission Solo

$160.00

flat rate, per month

Plan includes:

-   Track commissions, fees, bonuses, and overrides
-   Compensation reporting
-   Identify unpaid commissions you've earned
-   Sub-Agent management
-   Generate sub-agent commission statements
-   Customizable for your agency
-   30-day free trial
-   No long-term contract required

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## NextAgency Features

-   Popular features found in Insurance
    
    Activity Tracking
    
    Audit Trail
    
    Contact Management
    
    Document Management
    
    Insurance Rating
    
    Policy Management
    
    Quotes/Estimates
    
    Self Service Portal
    
    Workflow Management
    
-   More features of NextAgency
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Agency Commission
    
    Alerts/Notifications
    
    API
    
    Calendar Management
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Client Management
    
    Commission Management
    
    Commission Overrides
    
    Commission Scheduling
    
    Commission Statements
    
    Configurable Workflow
    
    Contact Database
    
    Customer Database
    
    Customizable Fields
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Document Storage
    
    Drag & Drop
    
    Email Management
    
    Email Marketing
    
    Email Templates
    
    Flat Commissions
    
    Forecasting
    
    For Insurance Industry
    
    Forms Management
    
    Insurance Policy Management
    
    Lead Capture
    
    Lead Management
    
    Lead Nurturing
    
    Life & Health
    
    Marketing Automation
    
    Opportunity Management
    
    Percentage Commissions
    
    Pipeline Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Sales Pipeline Management
    
    Sales Reports
    
    Search/Filter
    
    Split Commissions
    
    SSL Security
    
    Status Tracking
    
    Task Management
    
    Task Scheduling
    
    Third-Party Integrations
    
    Tiered Commissions
    
    User Management
    

## NextAgency Integrations

Zapier

Integration rated undefined from -1 review

Ease

Integration rated undefined from -1 review

Microsoft Outlook

Integration rated undefined from -1 review

BerniePortal

Integration rated undefined from -1 review

Intulse

Integration rated undefined from -1 review

Greminders

Integration rated undefined from -1 review

See all 8 integrations

## NextAgency User Reviews

Overall Rating

4.9

Ratings Breakdown

5

90%

4

10%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.9

Functionality

4.7

Have you used NextAgency and would like to share your experience with others?

MB

Monika B.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Customization and Reporting Cababilities a Plus

4

We have not utilized this functionality yet, but will start to next quarter.

Ratings Breakdown

5

Ease of use

4

Value for money

Previously 5

5

Customer support

4

Functionality

Pros:

The reporting customization capabilities and ability to capture client's detailed benefits data is a plus.

Cons:

Many frequent updates and software enhancements can slow down the flow of entering in data at times, because the view might look different.

Read More

CL

Christy L.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2024

Highly recommend NextAgency!

5

Any time that we have had questions, NextAgency has been VERY quick to respond

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It started with the ability to easily track commissions and split amongst our agents. Then when we found out how easily we could run a report and sort out clients based on plans, zip codes, and other preferred features..

Cons:

I would like to have an option on how to view commissions received - would prefer on a spreadsheet where months are side by side, not each on individual line

Reasons for choosing NextAgency

The pricing was very reasonable where with other options we were looking at $30,000-$40,000 over a 2-4 year period

Read More

FF

Fran F.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 6 months

Reviewed May 2019

Thoughts on NextAgency

4

Overall, the flexibility within NextAgency is very nice. This is not a "canned" software that leaves you with no options. You are able to select which fields to display and add in unlimited custom fields. The support staff are very responsive and incredible to work with. They are open to feedback (such as the end-user items I mentioned above).

Ratings Breakdown

3

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The ability to manage all cases and employers in one place and monitor tasks is very helpful. It is also nice to be able to view task as a "team", meaning one person may be primary on a task but other members of the team can also monitor the progress and jump in as needed.

Cons:

There are some end-user upgrades that would be nice to see, such as having the "save" button at both the top and bottom of a screen. Also, it would be very nice to see an upgrade that would allow for files within NextAgency to be moved by a click-drag-drop method rather than having to upload within NextAgency.

Vendor Response

Hi Fran. Thank you for the great review. We're delighted you're enjoying NextAgency. We put a lot of effort into making NextAgency easy to customize for the way your agency works. I'm glad that is working for you. Alan

Replied May 2020

Read More

SF

Sarah F.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Next for small health insurance agency

5

Great

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The team helped us out a lot in transition from old software. NextAgency was easier to use, had more reporting options, was cleaner and had a lot of the flexibility that we needed.

Cons:

Certain features were buggy to begin with but the team at Next are good at fixing things once they are aware.

Reasons for choosing NextAgency

Cost and our custom needs

Reasons for switching to NextAgency

Inscomm was outdated and inflexible

Vendor Response

Thank you for the five star review, Sarah. We appreciate it -- and we appreciate the opportunity to work with you and your team. We're delighted you find NextAgency easy to use. And given that our competitors are raising prices, I'm glad we have been able to keep our fees stable and affordable.

Replied January 2024

Read More

AJ

Amy J.

Verified reviewer

Insurance

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed May 2024

Using NA to Document New Hires

5

As I've said, I find Next Agency exceptionally easy to navigate. The various tabs contain much relevant info, like the benefits a certain group or person has or the waiting period a group has for its employees' benefits. It is very organized. Keep in mind I only use Next Agency for New Hires or to check an individual's benefits, but it has proven to be very straightforward and quick.

Ratings Breakdown

5

Ease of use

4

Customer support

4

Functionality

Pros:

I like the ease of entering the information when I start a New Task. The fields are relevant and uploading any supporting documents takes only a second. I like the space allowed to write a description of the action or an explanation of the task. It is then simple to archive and review what you have entered.

Cons:

This may be on me. I have not been able to figure out how to delete a duplicate task from the system. Also, I need to find out if I can print a report consisting solely of client names and their addresses. I'm not sure where to find the instructions for doing this.

Read More

AM

Alyshia M.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2024

Using NextAgency has allowed us to serve our clients better!

5

I really enjoy using this system. It helps with productivity. I also think the customer service is amazing. If you have questions, they are quick to respond.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The accessibility and ease of the program allows me to work from anywhere at any time. Everything I need is one place. I also really like the note section. This allows you to keep track of what you were working on all at a glance.

Cons:

I wish there was a way to move things from one file to another file without having to delete the uploaded document and then re-upload it to the new location.

Read More

MA

Mike A.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2024

NextAgency is Awesome!

5

Very good and I highly recommend. We wouldn't be able to serve our clients at the high level we do without NextAgency.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I run all of my contact and case management from NextAgency. All I have to do is login and see what I'm up to for the day!

Cons:

Commission tracking has been a little buggy.

Vendor Response

Hi Mike. Thanks for your great review. I'm delighted to hear you are finding NextAgency so helpful. So you know, in the past few months we've invested heavily in building out NextCommission, our commission tracking tool. You'll find it much more stable and robust. I think you'll also like the additional reporting tools we've added. Thanks again. Alan

Replied April 2026

Read More

DS

Debbie S.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Very affordable and robust CRM software for independent agencies.

5

Having all client data in one, centralized place helped us work together, whether in the office or remote.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The product was so easy to use. And, all of our client information was in one central location.

Cons:

Initially, the commissions tracking/upload was very sensitive and needed to be entered very carefully to accept. This was continuously improved over time to make it very easy to upload, drag and drop.

Vendor Response

Thank you for the terrific review Debbie. We have enjoyed working with you. And thank you for your feedback. It has helped make NextAgency an even greater value for all the insurance agencies using our software. We are very excited about the enhancements to the commissions module. It is more flexible, easier to use, and saves our agencies even more time.

Replied June 2021

Read More

JK

Janice K.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2024

Can’t do my job without this program

5

Very good- glad I choose this program . Like the videos to show how to do things to fix stuff

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The ease of use. My entry person loves the quick turn around to make it better or fix something!!

Cons:

My email having to upload a lot. Seems to loose some of my tracking for source/tags.

Vendor Response

Thanks for the five star review, Janice. We put a lot of effort into making NextAgency easy to use and I'm glad to see that's working for you. And hearing that we're saving your team time is music to our ears. That's what we aim for at NextAgency and I'm glad we're hitting the mark.

Replied April 2026

Read More

JO

John O.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Great Product

5

Streamlined files and reduced paper. We can now work remotely and keep track of things real-time. We are learning more capabilities for this software to help us work smarter.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Ease of setting up new clients Data at my fingertips Constant Updates/Enhancements Great Customer Support

Cons:

Reports could be improved by adding different fields.

Vendor Response

Hey John. Thank you for the great review. We're delighted you're finding NextAgency valuable. It's especially gratifying to read you find it easy to set-up new clients. We've worked hard to make that as straightforward and simple as possible. And thank you for the feedback concerning our reporting tools. Reports are a powerful and popular feature in NextAgency. Still, we're always looking to improve them. Please let us know what additional fields you'd like us to add and we'll make them available.

Replied August 2022

Read More

Showing 1 - 10 of 41 Reviews

Load More Reviews

## NextAgency Popular Comparisons

[Jenesis Software vs NextAgency](https://www.softwareadvice.com/insurance/jenesis-agency-management-profile/vs/nextagency/)[Applied Epic vs NextAgency](https://www.softwareadvice.com/insurance/applied-epic-profile/vs/nextagency/)

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