# NextAgency vs Ricochet360 - 2026 Comparison - Software Advice > NextAgency vs Ricochet360 - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/commission/nextagency-profile/vs/ricochet360 --- [Home](https://www.softwareadvice.com/) / [Online CRM Software](https://www.softwareadvice.com/crm/online-crm-comparison/) / NextAgency vs Ricochet360 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 3, 2026 # NextAgency vs. Ricochet360: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 3, 2026 # NextAgency vs. Ricochet360: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/commission/nextagency-profile/) [NextAgency](https://www.softwareadvice.com/commission/nextagency-profile/) 4.9 [(41)](https://www.softwareadvice.com/commission/nextagency-profile/reviews/) Starting Price $85.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses NextAgency Based on 41 reviews - Top use case: Insurance (41%) 98% of users recommend this product [](https://www.softwareadvice.com/voip/ricochet360-profile/) [Ricochet360](https://www.softwareadvice.com/voip/ricochet360-profile/) 4.8 [(82)](https://www.softwareadvice.com/voip/ricochet360-profile/reviews/) Starting Price $24.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Ricochet360 Based on 82 reviews - Top use cases: Insurance CRM (26%), Lead Management (22%) and CRM (17%) 89% of users recommend this product [](https://www.softwareadvice.com/commission/nextagency-profile/) NextAgency 4.9 [(41)](https://www.softwareadvice.com/commission/nextagency-profile/reviews/) [](https://www.softwareadvice.com/voip/ricochet360-profile/) Ricochet360 4.8 [(82)](https://www.softwareadvice.com/voip/ricochet360-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.9 Based on 41 reviews Ease of use 4.8 Value for money 4.9 Customer support 4.9 Functionality 4.7 4.8 Based on 82 reviews Ease of use 4.7 Value for money 4.8 Customer support 4.8 Functionality 4.7 ## User interface * * * ## Key features Features selected based on 123 reviews from Online CRM * * * Activity Tracking 3.8 Contact Management 4.9 Document Management 5.0 Lead Management N/A Policy Management 4.7 Sales Pipeline Management N/A Activity Tracking N/A Contact Management N/A Document Management N/A Lead Management 4.8 Policy Management N/A Sales Pipeline Management 5.0 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ ZapierNot enough reviews ](https://www.softwareadvice.com/cloud-management/zapier-profile/)[ EaseNot enough reviews ](https://www.softwareadvice.com/hr/easecentral-profile/)[ Microsoft OutlookNot enough reviews ](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/) [ Salesforce Marketing CloudNot enough reviews ](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/)[ SendGridNot enough reviews ](https://www.softwareadvice.com/email-marketing/sendgrid-profile/)[ VelocifyNot enough reviews ](https://www.softwareadvice.com/crm/velocify-crm-profile/) ## Reviews * * * MM Miranda M.brokerInsurance, Self-Employed "overall I use it for lead management and CSR and it is easy to use" Jan 17, 2024 SW Sarah W.Business DevelopmentInsurance, 11-50 employees "Integration with email was difficult. " Jul 21, 2021 DP Devery P.Agency PrincipalInsurance, 11-50 employees "Besides the core service of providing best in class dialer optimization services, I appreciate the ancillary products I can utilize like Spam Guru Pro." Sep 2, 2025 TM Tomas M.BDRAutomotive, 11-50 employees "Some features are buried under multiple menus, making navigation a bit cumbersome for new users" May 9, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Vanillasoft vs NextAgency](https://www.softwareadvice.com/commission/nextagency-profile/vs/vanilla-soft/)[Less Annoying CRM vs NextAgency](https://www.softwareadvice.com/crm/less-annoying-crm-profile/vs/nextagency/)[HubSpot CRM vs Ricochet360](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/183895-ricochet360/)[Kylas Sales CRM vs Ricochet360](https://www.softwareadvice.com/marketing/kylas-profile/vs/ricochet360/)