About OneBill

OneBill is a cloud-based solution that allows enteprises to streamline subscription management and billing processes on a centralized platform. Key features include billing & invoicing, CPQ, order provisioning, reporting, workflow automation, approval process control, customizable templates and more.

OneBill enables businesses to integrate with various third-party payment processing applications, such as Stripe, Authorize.Net, Paypal, Bambora, DIGITZS and more.


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Supported Operating System(s):

14 Reviews of OneBill

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

August 2021

Philip from Lighthouse Worldwide Solutions

Verified Reviewer

Company Size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

OneBill for all products

Our experience has been really positive. Their team is really responsive to our needs and works with us to make sure that they are always developing and improving their product. They are receptive to the features that we find important.

Pros

1. Everything is highly automated, but it has flexibility that allows us to customize it to meet our needs. 2. Monthly invoices are a breeze to generate and send to customers. 3. Setting up new customers and getting their billing configured is a simple matter, straightforward and fast.

Cons

1. Being a company that customizes solutions for our customers we always end up in situations where the default configurations do not always work for us. In these situations I often have to reach out for support and I am glad that their quick response can lead me to a solution that can get me to where we need to be or they add it to their development plan for future deployment.

Reasons for Switching to OneBill

Quickbooks was not meeting our needs in regards to recurring billing. Invoice creation and maintenance was a chore and it did not have the framework to support what we needed from our recurring invoices.

Response from OneBill

Replied August 2021

Thanks for your wonderful review, Philip. We're constantly improving our product and we take pride in supporting our customers.

May 2021

Ray from Reinvent Telecom

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

OneBill Software Review

OneBill did an exceptional job of executing and extremely complex conversion from our previous platform we had used for 20+ years. Beyond billing our migration this project required complex integration with our custom built back office software which OneBill navigated skillfully and thoroughly. Onebill’s team provided excellent project management, a thorough understanding of our business needs and tremendous flexibility to accommodate our specific requirements.

Pros

Easy to use, very flexible and customizable

Cons

Very different then previous (but mostly in all good ways)

Reasons for Choosing OneBill

Confidence in platform, intuitive user friendly software, strong references

May 2021

Madeline from Enqwest LLC

Company Size: 2-10 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

May 2021

Pros and Cons...

Pros

Continuous upgrades and improvements and Support feedback

Cons

Rectifying invoices has limitations and a bit time consuming to navigate and understand the features

September 2021

Joe from Ringsquared

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Great system, even better team!

We only use the platform for billing and it performs excellent. The staff and team are second to none when it comes to support and working with us.

Pros

There is a lot of flexibility to customize products and pricing but can still be managed effectively.

Cons

Rating of calls. The creation of usage rates is confusing and the rating and taxing process has some hurdles but I am told this has been resolved and improved upon.

Reasons for Choosing OneBill

Price and product inclusions.

Reasons for Switching to OneBill

Improve processes.

March 2021

Michael from ICON Cloud Solutions, LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

OneBill Software

As our business has grown, OneBill has helped us support our billing operations every step of the way.

Pros

OneBill allowed us to automate our monthly billing saving hours of work for several people each month. The software is very reliable and the customer service and support are exceptional.

Cons

OneBill does everything we need it to do and more and over the years of our usage there have been many enhancements to the platform. Reports and export of data could use improving. Certain items that should be user customizable require technical support assistance.

Reasons for Choosing OneBill

Price, features and value vs the competition. OneBill was solid in all areas where other platforms we looked at were higher priced with little notable benefit, or lower priced with a lack of required features and functions.