Influitive ticks many boxes in terms of its capabilities of vision and execution, and whilst not perfect, is actually a simple and effective way to manage a fully functional advocacy program.

There are integrations with Salesforce and Marketo and some other systems. I had some trouble getting all of this set up to work properly.

I love the AdvocateHub App from Influitive. I receive notifications when challenges are available to complete.

Amazing Platform to Build a Customer Community & an Advocate Marketing Program.

Ease of integration with other products, connectivity with our systems, and ease of use for our customers.

We are able to manage all advocacy activities - from references, case studies, speaking opportunities, social sharing, and more. The best part is we have so much fun with our customers.

We are always looking at ways to improve our customer retention, engagement and revenue and Influitive allows us to target different audiences with tailored content no matter the vertical or geo.

I love the app's Lead Management feature because it allows me to look at new leads which are crucial in my new startup's success.

I love that Influitive always has new ideas for our hub and they are really invested in helping me be successful at my job.

There's a lot of ways you can create engagement, educate your members, but also perform various acts of advocacy. It also has a great reward integration system and offers support when needed.

I love that the platform is easy to use and allows us to engage with our customers.

What I love the most about Influitive is that it helps (in a rather intuitive way) build connections with your customers and helps the members of the community engage in relevant and valuable ways.

I believe if you utilize it in every opportunity that you get then you are definitely getting way more than your money's worth for this amazing product.

The Hub integrates seamlessly with Salesforce.com and helps you request references from Salesforce itself.

Ease of use, reporting, level of support, capabilities and integrations.

Ease of use, Great customer support, The ability to think outside of the box and be creative.

Some limitations in the technology - e-mail problems and limited functionality.

The next thing I know I'm receiving crude calls from someone claiming to be their legal team telling me I'm being sued for someone else's account (yes they messed that up).

They were great to work with and it is a great tool when you have an awesome product and great word of mouth already.

Some of the tasks are more difficult in the app as compared to online.

Best solution for marketers like us, it helps us engage our customers at ease with its simplified and intuitive engagement process.

Awesome customer service. Complete platform to run and manage a loyalty program.

Influitive is committed to ensuring their customers are successful. The company is dedicated to ensuring that my program is successful which is a huge benefit of using their platform.

From the onboarding and set up of our platform to our CSM. Everyone has been very involved and helpful for us to be successful.

Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.

It's a bit expensive and depending on how many customers you have, can be hard to justify.

That was dumb on our part. Definitely bit off more than we could chew there.

Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.

We've had a dedicated customer success manager with who we meet every month to plan our projects and key initiatives. The support team is responsive and helps.

It is a little clunky and I receive quite a bit of negative feedback from my customers. My other pain point is how difficult it is to add images/formatting to challenges.

Also, the VIP community is a great resource to connect and share with other experts. I really really love this community and the ability to connect and grow.

I like TT because it is an integrated Database, CRM and CMS - and the system is easy to use with training others a fairly simple process thanks to support from TT.

I don't think there is anything I don't like about the software.

ToucanTech are a very responsive company - they reply quickly and very helpfully to queries and feedback.

As with any software, human error can come into play.

It manages multiple functions which is great for a small office. The customisation is good and I have been impressed by the product enhancements and development since we started using the software.

The integration and launch of the platform to our alumni community worldwide was seamless and we felt very much supported by the ToucanTech team throughout the process.

Fantastic Product so glad we decided on the right software.

The team at Toucan are excellent at providing support to the myriad of queries that I have.

I like how easy the software is to use. It is visually appealing, easy to use and the customer service is amazing.

This is a universal issue when one migrates data from other systems into a new one. Constituent codes and lables remain 'dirty.

The perfect solution to kick start your community management and engagement.

Our previous database system was very limited and so all aspects of the Toucan Tech software are an imrovement for us.

Some of the advanced filters are difficult to master.

It can be frustrating having to enter the same address multiple times when adding details of a family.

The integration of our database was managed by the Toucan Tech support team and our IT department and and was fairly seamless and easy.

The system really allows the administrator to feel like they have both ownership of and a brilliant overview of their data.

We as a department are very pleased with ToucanTeach. It does what it says on the tin and more.

There are often small bugs or technical errors when using the 'advanced filters' to organise records for emails etc.

The benefits have been great, we invested at the same time as launching our bursary fund, so it's great to be working with super professional comms for this important group.

I feel like I am working with a partner, rather than a provider. I'm really grateful that I found ToucanTech and would recommend them to anyone looking for a membership solution.

Excellent product and great company to deal with. You really get to know the team and the customer support is very responsive.

I also like the flexibility of the design hub which gives me the ability to change the design to suit our corporate branding.

Report-writing can be tricky and not all fields are able to be selected. Sometimes the Toucan server can be slow to respond.

ToucanTech is user friendly with great functionality. Adding news, events and photos is so much quicker and easier than our previous system.

The weekly support emails are helpful and let you keep on top of new developments. Graphics are good, we have had good feedback about the 'look and feel' of communications from our alumnae community.

I like that you can customise the layout of the pages to suit your design needs. The advanced filter options to sort member data to choose a specific group is very useful.

We have been delighted with the service from ToucanTech, there is always someone on hand to deal with glitches or queries. We have been happy to recommend it to other schools.

Community integration so easy with ToucanTech.

I think it has a lot of powerful potential and is close to being a very good bit of financial fundraising software to work with.

Excellent support and training. Attractive user interface.

The software is easy to use and is constantly being developed and further improved depending on the need.

It is pretty intuitive, but online / telephone support is good when needed. The team are very friendly and helpful, and will 'take over' the PC to talk you through solutions if necessary.

I love the mass email tool - which allows the creation of attractive emails and analysis of recipients' responsiveness to the content. I also love the integration of our website with the database.

I appreciated that It was easy to get started with basic features and that we can add in additional modules as we progress at no extra cost.

US Dollar

Influitive is an engagement and advocacy software that helps organizations manage a group of "on-demand" advocates.


Influitive AdvocateHub’s features include engagement of advocates with targets and interactive challenges, exclusivity, recognition and rewards, building a community and experience, referral engine, track and measure, integration and campaign management.


Influitive provides customized challenges to advocates on their preferences, demography and past behavior. These challenges educate advocates, collect feedback, share NPS surveys and give them a mission to complete. Its community-building feature helps advocates in creating profiles and allows them to share, collaborate and plan meetups with other people in the network.


In addition, Influitive AdvocateHub integrates with customer relationship management (CRM), marketing automation and reference program integrations such as Salesforce, Marketo, HubSpot, Gravy, Zapire, and TrustRadius.


Influitive is available as an iOS and Android application.



LongDescription

Real Time Analytics

Engagement Tracking

Rewards Management

Customer Surveys

Multi-Channel Marketing

Surveys & Feedback

User Management

Personalization

Multi-Channel Management

Lead Engagement

Lead Capture

Email Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Progress Tracking

Real Time Monitoring

Referral Tracking

Reference Management

SSL Security

Employee Reward Programs

Single Sign On

Online Registration

Attendance Management

Incentive Management

For Customer Referrals

Multi-Campaign

Event Tracking

Communication Management

Customer Accounts

Customer Database

Interactive Content

Gift Card Management

Customer Advocacy

Customizable Fields

Activity Management

Churn Management

Content Library

Social Performance Management

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Promotions Management

Group Management

Lead Generation

Email Templates

Customer Activity Tracking

Email Distribution

Recording

Contact Management

Customer Experience Management

Badge Management

Ideation

Social Engagement

Content Management

Forum / Discussion Board

Email Marketing

Mobile Access

Social Media Monitoring

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Performance Metrics

Employee Advocacy

Live Streaming

Discussions/Forums

Membership Management

Referral Templates

Nonprofit Advocacy

Filtering

Event Scheduling

Social Media Integration

Real Time Notifications

Forms Management

Email Reminders

Real Time Updates

Email Management

Video Support

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Advocate Management

Moderation

Attendee Management

Knowledge Base Management

Segmentation

Data Visualization

Real-Time Chat

Event Management

Community Management

Chat/Messaging

Customizable Templates

Conversion Tracking

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Influitive

In Person

Live Online

Webinars

Documentation

Videos

Grow your alumni community with ToucanTech, a cloud-based software. It is designed for businesses, universities and schools. It is an all-in-one community software that saves both your time and cost.


With secured protocols and servers, it ensures the security of your data. ToucanTech database lets users easily import, search, update, filter and group records in a few steps. Users can measure engagement, track activities and create custom reports. It allows users to draft and track email conversations including bulk emails. Managing email lists,processing donations and tracking donors become easier with ToucanTech. It connects alumni, which helps them share their precious moments and plan reunions. It is a great knowledge-sharing platform where your alumni can post new stories and other informative content. Social media syncing allows them to share the content and tag friends. It is a comprehensive solution for building community relations.



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