About Almabase

Almabase is an alumni management solution that helps education institutions streamline alumni engagement, community management and fundraising operations. It allows organizations to conduct virtual and in-person events, communicate with guests via email or text messages and handle registration processes.

It enables employees to capture and store alumni records and interactions in a centralized repository and create affinity groups. It offers a host of features including GDPR compliance, database management, reporting, data import/export and more. Additionally, Almabase lets managers track employees’ activities, allocate budgets, handle email marketing operations and synchronize alumni’s data across various social media platforms such as Facebook, ...


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Supported Operating System(s):

Web browser (OS agnostic)

82 Reviews of Almabase

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(56)

56

4 stars

(25)

25

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 82 results

October 2020

Tyson from Johnson University

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Higher Education

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2020

Great features, easy to use, fair price

The alumni community platform provided by Almabase is helping us connect with alumni who have fallen off our radar. The system facilitates the communication of alumni with one another and encourages alumni to invite their classmates to join the system. Our alumni are able to update their information on the community profile page and then Almabase integrates with our CRM (Raiser's Edge NXT) to update our local alumni records. It has been a wonderful partnership so far and I look forward to seeing where the next several years leads us as we continue to develop this partnership.

Pros

Almabase is a very intuitive platform for alumni community management. The system is easy to use no matter whether you are an end-user or a platform administrator. Creating content pages, events, campaigns, and job postings is a snap as the system leads you through providing the details you need to complete each task. As a former webmaster, I appreciate the ability to go into the code view for content pages so that I can manipulate pages to display according to my personal preferences.

Cons

There is very little to dislike. Being pickey, I can say that the back-end of the platform does not always work the way I would want it to work. However, that is based on my own personal preferences for how I use the system and is not based on how the system was designed to function. For example, If I upload a spreadsheet of names and email addresses so that I can send out email communication to a group of constituents, the system will sometimes overwrite the name I associated with an uploaded email address because someone else (usually a spouse) has used that email address as their email address of record for their alumni community profile. So, Almabase will default to the name associated with the community profile instead of enforcing the name I uploaded with the spreadsheet. So...if I wanted to use the Almabase communication center feature to send a birthday greeting to Jane Doe...I would need to make sure that her spouse, John Doe, is not already using the email address I have on file for Jane as his community profile email address. If that does happen, Almabase will insert "John" into the dynamic first name field of my message instead of using "Jane" that I had associated with the email address in my spreadsheet. This platform-based setting to enforce the first name associated with an email address is my only issue but it is minor when compared with the robust features we enjoy.

Reasons for Choosing Almabase

Almabase was a more cost-effective solution and it integrated easily with our CRM. The baseline features offered by Almabase were more robust than those offered by their competitors and they were offered at a price that was more tenable for our budget.

Reasons for Switching to Almabase

NetCommunity was cost prohibitive and did not offer the robust features that come as a standard part of the Almabase platform.

September 2019

Charlotte from UT Health San Antonio

Company Size: 10,000+ employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Almabase Alumni Software has transformed the way we interact with alumni

Overall just love it, we looked at other companies including Graduway, Almaconnect, Salesforce, Raiser's Edge, Mentor City, Alumni Channel, 360 Alumni and just so much more but we found Almabase to be the best option for the price, service, and functionality. As a small size school, we wanted an alumni network but knew that it wasn't going to have 10,000 alumni so they were able to work with us to find a pricepoint that was right for us.

Pros

I love this software because it has many great features such as a giving platform which lets you organize campaigns for donations, an alumni map so you can see how big your alumni community has grown, the alumni database/directory which is so helpful for me to write notes/keep track of job placement/address information---it also syncs with Linkedin so when alumni get new jobs i don't have to manually add it. The customer service team is so helpful, they are available by email, chat, or phone and answer my questions almost immediately or within the day. There's also a job board for us to add jobs or alumni can add it too. There's also an email system so that's helpful. They even built me a student directory so students can have a profile too which we can transition into alumni accounts.

Cons

Nothing, it works great. We've been really happy with it.

Reasons for Choosing Almabase

Just overall ability to customize the platform to what we want, like brand colors, look/feel so it was in line with the university.

January 2021

Theodore from University of Maryland School of Public Policy

Company Size: 51-200 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

This product makes my job easy!

Overall, I enjoy this platform. It allows us the opportunity to engage alumni inside of the area and in states and regions outside of the DC Metro area. [SENSITIVE CONTENT HIDDEN] is a guru when it comes to customer service and he makes everyone's day a bit easier when he's involved.

Pros

I really enjoy the communities feature on the platform and the fact that it is customizable to the needs of the client. We opt for a lot of mentorship and this platform makes that easy.

Cons

There isn't much to dislike about the feature. Sometimes I can forget how to do things, but that's more of a personal issue

Reasons for Choosing Almabase

Price was a key feature and the demo that Almabase provided was excellent.

July 2018

Virginia from Montverde Academy

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

July 2018

Used to set up an alumni database for our existing and lost alumni

It was a useful tool in having all of your alumni information in one area and offered options that we ended up not using.

Pros

The support staff was very helpful in the setup and in addressing any issues that we had. The overall building of the "base" was fairly easy.

Cons

It didn't stand out enough as unique or needed to continue the yearly contract. We ended up using our new web platform to incorporate a signup form and keep alumni up to date.

January 2021

Thomas from Christian Brothers Academy

Company Size: 2-10 employees

Industry: Fund-Raising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

Fantastic Experience working with Almabase!

Pros

The functionality and user interface really brought Almabase to our attention. Since joining them we've been able to expand our annual appeals, alumni engagement, expand our parent auxiliary groups, but most importantly it has streamlined our communications and given us the ability to continue providing value to our alumni.

Cons

There are many incredible features included in the Almabase software, but one thing that could be improved is the customization of the community admin rights. Having a large class rep program at the school it is vital that our reps can communicate effectively with their classmates. Right now giving someone community admin rights gives them full rights to the communication center. It would be great to be able to limit this to just the person's class and a specific list of email templates. This would help both the site admin and the community admin.