# CMNTY Platform Software Reviews, Demo & Pricing - 2026 > Review of CMNTY Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/community/cmnty-platform-profile --- [Home](https://www.softwareadvice.com/) / [Market Research Software](https://www.softwareadvice.com/market-research/) / CMNTY Platform Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # CMNTY Platform 2026: Benefits, Features & Pricing Wondering if CMNTY Platform is right for your organization? Our Market Research Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview CMNTY Platform 4.6 [(35)](https://www.softwareadvice.com/community/cmnty-platform-profile/#reviews) Pricing Starting at $499.00 per month ### About CMNTY Platform CMNTY Platform is a highly intuitive online platform used by marketers and insights professionals for project-based market research and continuous insights communities. CMNTY's platform and services include panel recruitment, qualitative and quantitative research activities, video focus groups, moderation, AI-powered data analysis and reporting. CMNTY Platform offers a variety of qualitative and quantitative research methods, including digital journals, discussion boards, surveys, IDI and virtual focus groups combined into a single online platform. CMNTY supports short-term (turnkey) projects and continuous insights communities. Launch your project within a day, and get actionable insights within just a few days or weeks. Get a 360-degree view and continuous in-depth understanding of your target audience. Provide your client or business department with actionable insights that help them make better-informed decisions. Wondering if CMNTY Platform is right for your organization? Our Market Research Software selection experts can help you in 15 minutes or less. ## CMNTY Platform User Interface ## Popular CMNTY Platform Alternatives Main Product CMNTY Platform 4.6 [(35)](https://www.softwareadvice.com/community/cmnty-platform-profile/#reviews) Ratings Breakdown - 4.40Ease of use - 4.49Value for money - 4.80Customer support - 4.37Functionality Pricing Starting at $499.00 per month Get Price Alternative Product [CleverX](https://www.softwareadvice.com/product/450192-CleverX/) 4.7 [(101)](https://www.softwareadvice.com/product/450192-CleverX/reviews/) Ratings Breakdown - 4.67Ease of use - 4.62Value for money - 4.42Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/) 4.8 [(490)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.82Value for money - 4.71Customer support - 4.70Functionality Pricing Available upon request Get Price Alternative Product [Make Opinion](https://www.softwareadvice.com/qualitative-data-analysis/make-opinion-profile/) 4.8 [(65)](https://www.softwareadvice.com/qualitative-data-analysis/make-opinion-profile/#reviews) Ratings Breakdown - 4.66Ease of use - 4.70Value for money - 4.67Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Similarweb](https://www.softwareadvice.com/website-optimization/similarweb-pro-profile/) 4.6 [(260)](https://www.softwareadvice.com/website-optimization/similarweb-pro-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.19Value for money - 4.38Customer support - 4.48Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Semrush](https://www.softwareadvice.com/marketing/semrush-profile/) 4.6 [(2318)](https://www.softwareadvice.com/marketing/semrush-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.24Value for money - 4.38Customer support - 4.59Functionality Pricing Starting at $139.95 per month Get Price ## CMNTY Platform Pricing and Plans Starting price: $499.00 per month Free Trial Free Version Basic $499.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CMNTY Platform Features - Popular features found in Market Research Benchmarking Customizable Templates Data Import/Export Data Visualization Panel Management Question Branching Reporting & Statistics Statistical Analysis Survey/Poll Management - More features of CMNTY Platform Alerts/Notifications API Chat/Messaging Communication Management Content Management Customer Segmentation Customizable Branding Customizable Questions Discussions/Forums Email Management Face-to-Face Feedback Management Gamification Group Management Ideation Member Directory Membership Management Moderation Multi-Channel Distribution Real-Time Notifications Reporting/Analytics Search/Filter Social Media Integration Survey Builder Survey Sample Management ## CMNTY Platform User Reviews Overall Rating 4.6 Ratings Breakdown 5 60% 4 37% 3 3% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.5 Customer support 4.8 Functionality 4.4 Have you used CMNTY Platform and would like to share your experience with others? JN John N. Verified reviewer Research 11-50 employees Used monthly for more than 2 years Review source Reviewed May 2024 Great people to work with 5 We came in contact with CMNTY during the pandemic when everyone and their brother advertised they could do on-line focus groups. CMNTY was the only platform that truly came through for us at a reasonable price. They have consistently provided a high level of customer service, working through the kinks and developing a better and better product over the years. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy to use and enough functionality to get the job done in a DIY context. Cons: Nothing really to dislike at all. It works. Reasons for switching to CMNTY Platform CiviCom was lame and dropped the ball during a critical time. Read More ML Marie L. Verified reviewer Health, Wellness and Fitness 1001-5000 employees Used monthly for less than 6 months Review source Reviewed May 2024 CMNTY Experience 4 I was very satisfied overall considering I was able to launch an Insights Community in a couple of weeks and I gained very valuable insights from this project. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Has all the basic functionality needed to run an Insights Community. Great value. Useful functionality to create dynamic segments. Great customer service and support in helping address questions. Cons: Could be easier to use. Was hoping for analysis to be a little easier to do. Read More CB Candis B. Used daily for less than 6 months Review source Reviewed September 2017 Depending on your needs and use case it's a good product 4 Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: It's very easy to setup and use. The gamification elements are good and the feature set is nice if you don't have complex needs and expectations. The support team is very responsive. Cons: For a community building platform, there's some core functionality (like threaded replies, reply tracking, user-level statistics) that are either unavailable or require a higher level subscription. Since they're essential to getting a community off the ground not including them in the basic package can mean the difference between a community growing or stalling. Obviously, that's pretty important. Read More NS Nicolas S. Used daily for less than 12 months Review source Reviewed January 2018 Easy and professional 5 Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: It is easy to use and to publish directly relevant content. The cmnty has a proffesional look and feel and a lot of features. The service is direct and personal. Cons: The passwords requirements of 10 items and the pricing model above 250 users is expensive. the webshop tooling I would like an automated forward systems that gives you a signal when somebody is purchasing a product Read More EM Edson M. Non-Profit Organization Management 2-10 employees Used daily for less than 12 months Review source Reviewed November 2017 CMNTY Platform is a perfect platform that has allowed our small trainer really interact! 4 All in one place - communicating, sharing, and receiving requests from our users. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: CMNTY Platform is easy to set up and very friendly/intuitive to use platform. No need to special training to admins or users. Perfect! Cons: It took me some time to understand how the set up menus are organized. It is a different approach for the set up areas. But, once we get it, it is easy to set it up. Read More NR Nick R. Government Relations 51-200 employees Used daily for less than 12 months Review source Reviewed July 2017 Certainly the most user friendly platform I have experience. I highly recommend it. 5 It allowed our organisation to quickly and easily create a reliable central communication hub. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Intuitive and simple. It is also great value for money. The level of one to one support is exceptional. Cons: Not the software itself, but the set up guidance notes were not easily found. However, that has now changed. Read More MB Manon B. Used daily for less than 6 months Review source Reviewed September 2017 Good platform that serves our needs . 4 Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: the main reason we decided to use CMNTY is because of the gamification element embedded in the platform, that perfectly serves our needs. I also like that the platform is relatively easy to use and the responsiveness of the support team, that will always help you out. Cons: As a basic user, I sometimes feel like the limited personalization options (design wise) are restraining me in creating the best possible platform for my needs. More design options would be great. Also, I would love for CMNTY to have an app for android/iOS, as most of our target group are smartphone users. Read More Ev Etty v. Arts and Crafts Self-Employed Used daily for unspecified Review source Reviewed January 2018 Very easy to setup! 5 Higher user engagement and brand building Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: That I'm able to customise it the way I want. I also love the look of the interface and the use of images and attachments in posts. Cons: I find that the price difference between starter and regular is quite steep, as a small business I need to be able to afford this. Read More SL Sandi L. Used weekly for less than 12 months Review source Reviewed November 2017 We used CMNTY for our recent 2-day virtual event, and currently use it for my membership group. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to onboard clients, I can allow certain clients to see certain forums while others see other forums, chat is included, members can collaborate, gamification features are fun, customized profile questions are available, , Cons: Very little. I'd like to have some of the more advanced features like export, available at the lower price tiers, but wouldn't we all? I'd love to be able to schedule emails, but most platforms don't offer this either. Read More MS Michelle S. Events Services Self-Employed Used weekly for less than 6 months Review source Reviewed May 2017 I finally found a platform that could support my community in connecting and collaborating 5 The ability to connect my community with one another at an affordable price range. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's intuitive to work with as an administrator and user. There's an easy to access Help Center that has answered most questions I have. I like all the features - that my members can have profiles, message each other, contribute to forums, polls, collaborate and use a webshop. It has features that I couldn't find anywhere else for this price range. The customer service has been very attentive and reliable. Cons: At the basic plan I can't customize as much as I would like. For instance the formatting on my Home page is not that attractive, and I can't add a customized page. Vendor Response Hi Michelle! Thank you so much for taking the time to review our software. Glad to hear this was a great solution for you and looking forward to watching your community grow! Replied May 2017 Read More Showing 1 - 10 of 35 Reviews Load More Reviews ## CMNTY Platform Popular Comparisons [CleverX vs CMNTY Platform](https://www.softwareadvice.com/compare/40795-cmnty-platform/vs/450192-CleverX/)[Tremendous vs CMNTY Platform](https://www.softwareadvice.com/community/cmnty-platform-profile/vs/tremendous-rewards/)[Make Opinion vs CMNTY Platform](https://www.softwareadvice.com/community/cmnty-platform-profile/vs/make-opinion/)[Similarweb vs CMNTY Platform](https://www.softwareadvice.com/community/cmnty-platform-profile/vs/similarweb-pro/)[Semrush vs CMNTY Platform](https://www.softwareadvice.com/community/cmnty-platform-profile/vs/semrush/) ## Other Top Recommended Market Research Software [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10459) Recently recommended **0** times [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) **4.7** (2895) Recently recommended **0** times [Semrush](https://www.softwareadvice.com/marketing/semrush-profile/) **4.6** (2318) Recently recommended **0** times [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) **4.7** (968) Recently recommended **0** times Stuck Between Options? 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