Discord

RATING:

4.7

(422)

About Discord

Discord is a web-based communication tool designed to help teams and individuals create communities and collaborate with members. Key features include emojis, personal profiles, video backgrounds, profile badges, custom status, live streaming, server discovery, and screen sharing. Teams using Discord can organize servers into topic-based channels where members can share various types of media and collaborate. The platform enables users to build and interact with chat bots with Slash Commands. The desktop and browser app offers full keyboard navigation, allowing individuals to navigate through messages and jump across sections using keyboard shortcuts. Discord provides a Reduced Motion functionality, which is an accessibility feature that limits the amount and intens...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Discord Pricing

More pricing information is available directly from the vendor.

Starting price: 

$9.99 per month

Free trial: 

Not Available

Free version: 

Available

Discord video background
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Discord Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Discord

1 - 5 of 421 Reviews

User Profile

Joelle

Verified reviewer

Animation, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed November 2022

I Use Discord Every Day

I've used the basic version of Discord (no Nitro or anything fancy like that) for years now, and more recently have been using it for work due to Covid. It's been a great way to keep in touch in all cases. It's fast and easy and rarely goes down.I've also had the opportunity to moderate on a couple of servers. While there are certain very specific things that I wished were available, there was still a lot of room to personalize and add to the servers, and everything was relatively easy to learn with a few quick google searches.

PROS

It is my main method of communicating with friends and family. Overall, it's fast to setup and easy to use, especially when you've had a few weeks to get used to the format.

CONS

There are limitations for group chats and video channels. I don't know if you can get rid of these by paying, but they can be annoying when you want to get a group together but have one or two too many participants.

Reasons for switching to Discord

My friend switched for personal reasons and I wanted to stay in touch with them. I used both for a while and then more and more people in my friend circle started switching for Discord, so I made the switch for good.

Igor

Consumer Electronics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2022

Discord has all the communication tools you need!

I am really happy that after years of using Discord i can use it not just for gaming. Lately I've been using it as learning/study group tool which helps in discussions and sharing of materials. Discord is really versatile and helps you take care of day to day tasks.

PROS

Easy to use and functional. There are not many other products that are jam packed with features like Discord. No matter what you want - chat, voice call or screen sharing you can have it. And integration with games works flawlessly.

CONS

At this point i have not found anything wrong with this product, it works really well and stable.

Reason for choosing Discord

Discord had everything packed in one product. Chat, voice, video, gaming, channels, discussions. There is no other product that has everything combined like this.

Reasons for switching to Discord

It didn't have all the options that we needed in one product.

Tyson

Building Materials, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2023

A Platform for seamless communication and collaboration.

I appreciate what Discord provides and my overall experience with the platform it offers a wide range of feature like voice and video calls, text messaging, and the ability to create customize severs.

PROS

I really enjoy the seamless communication and collaboration features of Discord. It allows me to easily connect with friends, join communities, and engage in voice and video calls.

CONS

I appreciate the good side of Discord but my concern was about the occasional presence of toxic behavior or harassment within certain communities.

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed January 2024

Good software gone bad

Discord essentially stole the idea of "Skype" and "Slack" and put them together, delivering a gamer-centric VOIP solution and, later, a wonderful siloed social platform. however as it burns through money Discord resorted to push "Nitro" which brough value by pay-walling otherwise freely avilable functionality in other platforms (screen sharing, streaming, emojis, etc). leading to a poor experience and slowed performance to the average user. An alternative "Guilded.gg" does the same job better and is here to stay as they are owned and operated by Roblox Inc.

PROS

It is the world's most popular consumer messenger It is fast, cross-platform, and reasonably secure

CONS

- No customer protection against doxxing, harassment, or financial fraud. - Corporation is biased to leftist agenda and will engage in political election interference.

Reason for choosing Discord

Discord was great until you discovered its failing business practices. So, if you value your customers and information, you should consider a product with better safety compliance and responsive support service when things go south.

User Profile

ERIC EMMANUEL SANTOS

Verified reviewer

Animation, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Fanatic DISCORD user.

PROS

Available/accessible worldwide, real time and high quality communication for video and non-video calls, can be linked with several user at the same time, can be used/install with minimal computer/mobile specs. requirement, very helpful in conducting online class teaching/discussions and also for gaming.

CONS

So far, I don't have any downside experience with Discord, happy and satisfied with this application.