---
title: "Discord Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Discord. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Discord is a good fit for you!"
source_url: "https://www.softwareadvice.com/community/discord-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Discord Reviews

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[Overview](https://www.softwareadvice.com/community/discord-profile/)

Reviews

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# Discord User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 543

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.1/5
- Value for money: 4.5/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 389 reviews (72%)
- 4 stars: 126 reviews (23%)
- 3 stars: 21 reviews (4%)
- 2 stars: 2 reviews (0%)
- 1 star: 5 reviews (1%)

### Most mentioned pros

- Voice quality is excellent and joining a call is a single click; no meeting links, no scheduling, you just drop into a channel and start talking.
- Everything—discussions, files, group chats, and support—is organized in one place, so it makes studying and interacting with my peers much easier.
- Discord is a versatile platform for building and managing communities, offering features like organized channels, roles, and permissions to streamline communication.

### Most mentioned cons

- Reporting issues is the waste of time, cyberbullying, harassment and demeaning comments allowed, if you tried to report a server or a user or admin you're automatically blocked and nobody replies back other than an automated system that ends up switching any active complaints to solved
- This can also be overwhelming if you're on a lot of active notifications during busy promotion seasons, unless you're on the game and regularly muting the channels, which can be a bit tedious to handle.
- It can get noisy fast. Once you're in more than a handful of servers, notifications and unread badges become a full-time job to manage, and the default settings don't help.

## Discord customer reviews

Showing reviews 1-25 of 543 (page 1).

### Very great app!

- Overall rating: 5/5
- Reviewer: Dian Lucy A.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

This is my 8th year using Discord, and through this app I've met so many different people from all over the world. It's so fascinating. Previously i only use this for community purposes, but my work also uses this as our main communication platform, and it works great!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I never have a mod or admin role, but as a regular user, it's so easy to use! It was fun to have a GIF and a reaction button in the chat. It's free too.

#### Cons

The voice channel sometimes laggy, be it the voice or the screensharing. Even when my connection is good.

---

### Perfect for Hanging Out Online with Friends

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Insurance
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall experience is great with Discord. Lot of server customizability, easy to keep in contact with friends either in groups or solo. Can all play games together and stream simultaneously.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Can connect with friends privately or in a group setting easily. Can send each other photos and videos, stream your games and screens. Can stream applications and screens super easily to multiple people and they can join or leave call whenever or multiple people streaming simultaneously . Unlimited call time and streaming time. Can video call with group of friends. Can share emojis in servers (if paying for their nitro).

#### Cons

From their recent update, streaming has been lagging a lot and will lag or force close the application being streamed. Even after turning off 'hardware acceleration' it seems to happen a lot amongst my friends and self.

#### Reasons for switching to Discord

Discord has more functions and nicer UI. Has servers, shared emojis, many more functions.

---

### Discord delivers!

- Overall rating: 5/5
- Reviewer: Bronx B.
- Verified reviewer: Yes
- Industry: Computer Hardware
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use it for hours every day and it’s great! I can chat with friends and family and connect with people who I can’t see on the daily

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I love the ability to spend time with friends that may not live near me. And the fact that I can play games with friends without using in game chat

#### Cons

I can’t name one bad thing about discord. The only time I have any issues is when my network isn’t working well but that’s not discords fault

---

### Great Platform for Communication!

- Overall rating: 5/5
- Reviewer: Anthony Q.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience is great! In my day to day experience the free version is perfect for what I need to do. I've had nothing but great experiences with Discord, especially with the integrations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Discord is great! You are able to maintain high quality voice and video calls even if there are multiple people within the call. Another huge plus is that it is free to use! Discord also provides multiple integrations such as Spotify, Youtube, Twitch and more.

#### Cons

There aren't many cons that come with discord, besides that it does consume a good amount of memory as it is a resource heavy application. You do have a limited file size that you can send with the free version of Discord, however you do have the option to pay for Nitro to have more functionality such as, better screen sharing quality, bigger file size, higher character amount in messages, and more.

#### Reasons for switching to Discord

When I was initially using Skype, it felt very slow along with a not so great looking UI. Discord provided a great fresh look, with a multitude of more features!

---

### Awesome too when mastered

- Overall rating: 5/5
- Reviewer: Joseph T.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

An excellent tool, very powerful which helps to do a lot when doing work with a team but however it can be overhwhelming

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

IT's a nice way to do voice chat with people. You have good integration with third party bot which is nice

#### Cons

There are too many thing, it might be very hard to master when you first try to operate a server. An unboarding could be done to help make it better

#### Reasons for switching to Discord

The free plan on slack was having way too many limits

---

### Educational/Work Experience

- Overall rating: 5/5
- Reviewer: Olivia W.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy to set up, use and communicate with colleagues. Exceptional interface for both school and business

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I love the organized setup and multiple channels for organizing different topics and groups. Highly functioning application.

#### Cons

I would love the aesthetic component to be more colorful, but as far as functionality; I have nothing to complain about

#### Reasons for switching to Discord

This was a better price for my purposes, and easy switch

---

### Excellent Communication Platform for Gamers and Teenagers

- Overall rating: 5/5
- Reviewer: Nawal H.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used weekly for free trial
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

It would be great if the free version allowed more than 2,000 words and supported larger video and image sharing sizes.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Discord is simple to use. It is straightforward and was the first resource teenage students turned to during the pandemic to join study groups and preferred it to Zoom. In addition to being the go to application for gamers.

#### Cons

The free version does not allow for more than 2000 words and the video and image size allowed to share is small.

#### Reasons for switching to Discord

Discord is more organized and allows for more support to gamers than WhatsApp.

---

### My Go-To Platform for Online Communities

- Overall rating: 4/5
- Reviewer: Albina S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

I've had a good experience with Discord overall. It's one of the apps I keep coming back to because it helps me stay connected with people and makes it easy to be part of communities that interest me. It's been genuinely useful in my daily life.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like how Discord lets me be part of different communities based on my interests. Instead of just messaging people, I can learn from others, ask questions, and join discussions whenever I want. It feels more like a community than just a chatting app.

#### Cons

The only downside for me is that Discord can be a little confusing when you're new to it. There are a lot of features, servers, and settings, so it takes some time to understand how everything works. Once you get used to it, though, it's much easier to navigate.

---

### One of the best messaging apps that continues to impress me

- Overall rating: 5/5
- Reviewer: Alex J.
- Verified reviewer: Yes
- Industry: Biotechnology
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

I've been using Discord since it first came around and the amount of work and development that has gone into it has truly molded it into a team collab giant and an actual competitor to its competition. I'm always excited to see what they bring out next.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Discord has been one of the greatest messaging apps to come around in the last 20 years. Not only has it revolutionized communication between gamers but also expanded to the professional world as well.

#### Cons

The ease of use and interface of Discord is by far the best out of all the messaging apps. Being able to create a server in a matter of seconds and manage it with really no experience in running one, just goes to show you how good this app is.

---

### Great Community Chat tool

- Overall rating: 5/5
- Reviewer: Andrew M.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Free chat/video with high quality admin controls for communities large and small. It just works for keeping connected with folks across the world

#### Cons

It's a bit complex to get started and some of the admin tooling is tricky to get right. And then there is the spam which is annoying, but Discord tries to help

---

### Discord: A Game-Changer for Teamwork and Community Building

- Overall rating: 5/5
- Reviewer: Daksh S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Discord has been positive. It’s an intuitive platform that makes communication easy for casual chats or professional collaboration.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Discord's real-time collaboration and seamless communication tools make team coordination easy. The ability to create channels and integrate bots enhances workflow and productivity.

#### Cons

Sometimes the notifications can be overwhelming, especially on busy servers. It can also be tricky to manage settings across different channels.

#### Reasons for switching to Discord

It's not working properly. At Cognizant we are a big team to communicate, so it's lagging too much.

---

### The concord of Discord

- Overall rating: 5/5
- Reviewer: Joao A.
- Verified reviewer: Yes
- Industry: Consumer Electronics
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

Excellent option for smartphones, for sharing information within a created interest group. Easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the ease of use and organization of information.

#### Cons

Not having an option to operate through a browser, without requiring the application to be installed on a computer.

#### Reasons for switching to Discord

whtasapp is very confusing. A person has many groups and there are many notifications and little organization of information. Discord allows group communication and organization of information

---

### Making a world away feel not so far.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I used Discord for over a year during a long-distance relationship, and it worked surprisingly well. Being able to jump in or out of a call is amazing and being able to share screens or watch things together helped us feel more connected despite the distance.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really like the way Discord organizes conversations into channels. It makes it easy to navigate, stay on topic, and connect with different groups all in one place.

#### Cons

There are occasional connection issues or crashes, especially when switching between devices or using certain features like voice and video calls. Notifications don’t always sync properly across platforms, which can make it easy to miss messages. These bugs don’t happen all the time, but when they do, they can interrupt the flow of communication and make the experience a little frustrating. I’d love to see these technical issues improved for smoother, more reliable performance.

---

### Discord is great for streaming

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

This app has allowed me to stay in touch with friends and followers and aided in streaming. The audio sometimes needs to be readjusted and on occasions doesn't work as it should but overall, a good software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how easy it is to screen share, talk with friends or followers over dedicated channels with strong connection.

#### Cons

How hard it is to add or find people or groups sometimes. It feels like that could be made easier. Also, the audio options sometimes are difficult to set up, it should be easy.

---

### Discords Great!

- Overall rating: 5/5
- Reviewer: Caleb S.
- Verified reviewer: Yes
- Industry: Photography
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have used discord for many years now. as far ba ck as 2017 and i haved used it in multiple diffrent aspects.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the vast comunication it gives. If i have a issue i can easily reach out to a comunity for help.

#### Cons

It all is great! Its fast reliable and east to navigate. Discord provides a upmost quailty of comunication service.

---

### Newbie gamer likes Dicord

- Overall rating: 5/5
- Reviewer: Stuart P.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: July 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Casual gaming with a group of friends. Nothing professional. I would say I've used it on an doff for about 6 years.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really like Collaborative gaming with friends and playing online with quizzes whilst still using voice.

#### Cons

The fact that even when i already have audio devices sorted in the settings if I plug in a controller it think I want the controller to take over all audio

---

### Discord is great for community building

- Overall rating: 3/5
- Reviewer: Akshaya A.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall I like discord for personal use. I think it is a great software for building community, but I would not use it for work.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

We like how community-oriented Discord is. Discord channels were a good way to keep organized, and supported multi-media uploads.

#### Cons

We were concerned about the security of messages and files shared on Discord. Discord was also not too commonly used by others in our network, so there was a learning curve whenever we onboarded new members.

---

### If you want to build a community, this is the platform for you.

- Overall rating: 4/5
- Reviewer: Priam R.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

It is a great app for building and engaging with a community and being productive at the same time. There is no dearth of features to improve engagement with your audience be it in chats or the voice channels. The change in usability due to frequent updates can take some time to get used to but functionality of essential features is not hampered by this.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I like the ability to segregate topics into different channels for discussing various topics separately. It avoids confusion having different conversations with the same group of people.

#### Cons

Lack of support for new features. New features are frequent in Discord and often influence the way you use the app, adapting to these changes takes time which can be reduced if there was more support through videos on changes being made in every update.

---

### Review of Discord

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

In other words, awesome, it is best for video calling and collaborative work.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Videe calling for long hours, without any packet loss is the best thing to experience.

#### Cons

Notification sometimes distracts me, but everything is superb.

---

### my experience with discord

- Overall rating: 5/5
- Reviewer: ethan f.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I've used it for a long time to communicate with people and chat. The app has also improved greatly over the years.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Helps me keep in contact with friends and people I work with

#### Cons

Video chat has always been pretty buggy. Video will freeze and will have to be turned off then back on to remedy the error. The limited file sharing size can be irritating.

---

### Discord for messenger

- Overall rating: 4/5
- Reviewer: Hannah S.
- Verified reviewer: Yes
- Industry: Outsourcing/ Offshoring
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

It is a nice messaging system and great for work

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

It is very easy to join and see channels.

#### Cons

It needs sometime for one to adjust to using the it and finding messages.

---

### Really great for group calls and messaging

- Overall rating: 5/5
- Reviewer: Rayhanali A.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 501-1000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Got introduced to Discord from a former colleague, and it is really good for group calls. The connection is really fast and seamless thus we rarely experience any lag.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy to use, fast and smooth connection for calls.

#### Cons

Sometimes it crashes, or the loading process takes too long.

---

### Discord is the best for team communication

- Overall rating: 5/5
- Reviewer: Rekha P.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Discord has been positive. It's a great platform for connecting with friends, communities, and like-minded people, whether for gaming, study groups, or casual chats. The voice, video, and text integration is also very smooth.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Discord offers seamless communication with both text and voice channels, making it perfect for gaming and casual chats. The community features, like servers and customizations, make it feel personal and interactive. Amazing for team communication.

#### Cons

I find that Discord can be overwhelming with notifications, especially when managing multiple servers or also when I am in meeting.

---

### A Different Kind of Social Network With Limitless Potential

- Overall rating: 5/5
- Reviewer: Stephan B.
- Verified reviewer: Yes
- Industry: Sporting Goods
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

Provides a direct line of communication to people, it's the perfect blend of benefits of social media and email.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Total control over your community, space, and users.

#### Cons

Onboarding and setting up a server is a bit of a learning curve.

---

### Connecting with others

- Overall rating: 5/5
- Reviewer: paula c.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Discord connect with very many other applications to connect us together

#### Cons

Discord is at least easy to setup compared to others.

## More reviews

[Next reviews](https://www.softwareadvice.com/community/discord-profile/reviews/?page=2)

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Discord Reviews, Pros and Cons - 2026 Software Advice