We were able to set up a site that had a customised digital library, forum, member profiles, and built-in live event broadcasting within just a few weeks. Thanks a lot Forumbee!

Thoughtful, simple and well designed, Forumbee's software is easy to use and simple to set-up and customise. Our team and the platform's users find it very intuitive. All the essential security and reporting features are also available. Many thanks to [SENSITIVE CONTENT HIDDEN] who helped with the design, account set-up, support, training and everything else for the project.

There could be one or two additional features (e.g. Zoom integration) but it's better to have a simpler well-built product than some of the complex services available in the market.

Overall a great experience with implementing the tool. Our Forumbee instance looks exactly like our own site and it blends in seamlessly.

The Support I received from Forumbee was great! Our Account Manager was with us for the whole journey and I appreciated their willingness to help and answer any questions we had.

There's little things here and there like we wish we could make events recurring.

This has been a very good tool for Incorta and got us a really great community site with almost no build effort on our own.

The product is really easy to use and administer. The customer support is world class, consultative, and creative when it comes to problem solving.

There certainly are areas of the product I wish were a bit more configurable, like showing information about posters to others, allowing for posters to carry badges or show accomplishments.

We’ve had an amazing experience with Forumbee - from the demo stage in learning about their product to the launch of this service across our entire company. [SENSITIVE CONTENT HIDDEN] is fantastic to work with - I appreciate we’ve had the same contact the entire time making the onboarding process seamless. The service is intuitive, highly customizable and was an incredibly smooth experience to get adoption quickly across the entire company. As someone who tested multiple knowledge management systems over the course of a year and could never find something that met all our needs, Forumbee solved so many of our problems. We’ve had no issues whatsoever after deciding to move forward with them. I could not recommend them enough.

After a year long search, we settled on Forumbee and couldn’t be happier with this decision. Whether you’re a user or admin, the user experience is incredibly intuitive. In addition to this, the service we receive is fantastic, especially from our dedicated rep [SENSITIVE CONTENT HIDDEN]. She responds to every question within a matter of hours. We are a very process heavy organization and this service has been a game changer in having a central hub of documentation, giving our people the answers they need in the quickest and easiest route.

While the customization in matching our website is great, there’s limitations in how much we can customize within an actual article like easily embedding videos.

Exceptional. Forumbee has been responsive to each and every one of our queries and concerns.

Forumbee staff members consistently go above and beyond to address our concerns and try to meet our unique needs. They have built so many customizable features for us that I'm positive other customers are not requesting. In addition to the stellar service, this software is easy to use, beautifully designed, and thoughtfully created. Loving the software you (and 400+ others) use on a regular basis is important!

There are some text formatting challenges in the use of this product. For example, text formatting transferred from another document is not always retained. Additionally, the more our community/posts grow, the more difficult it becomes to search with accuracy. Forumbee has made improvements in these areas and continues to do so.

Ease of use, clean look ad feel, and ease of customization

More features to support customization of email/contact options - newsletter setup etc

We have branded help centers for a dual sided marketplace as well as an internal help center, and we have always received incredible support from [SENSITIVE CONTENT HIDDEN] in particular.

[SENSITIVE CONTENT HIDDEN] !!!! Also how customizable/brandable everything is.

My only small qualm is the search functionality and keyword tagging capabilities aren't quite at the level of expect. This is easily remedied by learning the title or contents of your articles, which doesn't take long. I also wish there were a way to override CSS in one-off scenarios. So minor, though!!

Our company develops and manages web sites and we’ve been integrating Forumbee into our solutions for years. The Forumbee product provides the functions our clients want in an online community. It is a powerful value-add feature that users find easy to use and visit frequently. Forumbee integrates easily and well with our programming features like single-sign-on. The Forumbee team is very supportive and responsive whenever we need them.

Users like the features they find in the Forumbee online community. And I like that users 'get it' quickly and require little support or training. Our team finds it is easy to setup and customize with a logo, themes, and features

More tailorable layouts and more color and style themes would be a nice enhancement.

Fantastic

The software is easy to understand and use. The admin side of things is very intuitive and simple to set up so non-developers can moderate the forums. The best part of everything though was the customer service. Without a doubt, the most attentive and helpful customer service we have ever experienced with a 3rd party service. [SENSITIVE CONTENT HIDDEN] has been extremely helpful the entire time we have used Forumbee. Not only did he answer our questions when we had them, but he also gave extremely detailed step-by-step instructions on how to implement various features. [SENSITIVE CONTENT HIDDEN] gave us great recommendations that helped us keep our custom code simpler and easier to manage in the long term. 10/10 application. 11/10 customer service.

Nothing. Whenever we ran into issues, [SENSITIVE CONTENT HIDDEN] helped us immediately and offered us very good solutions, as well as recommendations that would help us avoid future issues.

The experience with Forumbee has been one of the best I've had with any service company to date. We work with [SENSITIVE CONTENT HIDDEN] who is incredibly responsive, informed and gets anything we need done quickly and correctly. The platform is top-notch and so is the staff.

We have members around the world so for our organization the community aspect and ability for members to connect so easily through the platform is terrific. Its so simple to use and user-friendly and the security features are very good which was important to us.

We haven't come across anything that we haven't liked or has been a challenge yet.

Excellent thanks to Alexia!

We introduced Forumbee to our network for our first online annual conference and it was adopted with great enthusiasm. Our customer service support person, [SENSITIVE CONTENT HIDDEN], is always available with helpful tips. She is patient and able to work with non-tech staff members. A true pleasure to work with which is why we have expanded our use of the platform to include our peer learning and working groups, as well as a Member Space.

We would greatly appreciate that notifications include the organization of the person who is joining. Currently, it only features the name and country. With organizational members in 150 countries, it is impossible to identify if the new participant belongs to a member organization or not. We fervently hope the programmers will make this important change!

We have nothing but positive things to say about our experience with Forumbee, from the ease of use and implementation to the excellent customer service.

Intuitive, secure, and remarkable support response when needed very infrequently over the years.

We use this for an educational program, so one feature I would love is if we could set a time for threads to close automatically (for example, at the homework deadline time.)

Super easy to get up and running! Our solutions team regularly made posts of creative analyses that we were able to easily send as links to our customers when they've asked for help, rather than having to walk them through the solution every time

Wish it was easier to customize the look / feel.

We use forumbee for our Community as a Church as an alternative to social media sites. Its more organized and targeted for discussions and questions asked by the parishioners. It has created a private space where people can post about relevant topics. I'm not sure if anyone else has considered using a forum style software for something like a Parish But it has brought us together (especially the younger crowd) in a whole new way. Get creative with it!

It can be a little difficult to keep track of all of the users. I feel it can visually become a little cluttered and disorganized.

I have only had positive experiences working with Forumbee. [SENSITIVE CONTENT HIDDEN] is always so helpful when I need assistance.

We love the features of this product. It has helped us interact more with our membership. Forumbee has helped us make our membership aware of more of our programs and services.

I like everything about Forumbee. There is nothing that I dislike.

Everything. We tried multiple forum providers including Plush, Mobilize, Facebook Groups, and Vanilla Forums. All for different reasons, none of these guys were able to meet our needs. ForumBee literally has everything that we were looking for to support our 6000+ member community. We are so thankful for them, and we highly recommend them.

The largest downside to ForumBee is their unwillingness to connect on the phone. I can appreciate the value of them doing this; however, it's been a frustration for us to not be able to develop a deeper relationship with them. We want to be a part of making ForumBee better, but it's going to be difficult when all communication is based in email.

It can be customized and styled exactly according to your wishes! Also, customer support and onboarding is really good.

Sometimes the admin feels like it needs an upgrade. This is not visible for users luckily.

As a membership organization trying to find our first community platform that could work for a broad audience from the tech averse to the tech savvy, after much evaluation we chose ForumBee. Alexia and her team are a pleasure to work with and are super responsive. The pricing is modest compared to other platforms that might have more bells and whistles which may, or may not get used.

Has a straightforward, easy to use but robust set of features

I would like to add users to a specific category, which can only be done right now with closed categories, otherwise they are invited to the forum generally. This is not a big deal.