Jive vs Workplace by Facebook

Jive has 43 reviews and a rating of 3.93 / 5 vs Workplace by Facebook which has 1010 reviews and a rating of 4.36 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.93 / 5 (43)

4.36 / 5 (1,010)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

August 19, 2020

March 11, 2021

Pros/Cons

  • Pros

  • Relatively easy to use. Good layout and easy to customize.

  • As far as call quality goes, it has been great. Very consistent. Have not had any issues with it. Pretty intuitive to use.

  • Cons

  • Some features seem like they can be refined. If I'm reading posts it's hard to see which ones I've read.

  • Search wasn't useful, hard to find info in it. Interface is a little confusing and could be frustrating.

  • Pros

  • I like the rapids between the messages we send to other users, I love everything

  • I liked the usability and the fact that it is very similar to Facebook, which makes it easier to get used to.

  • Cons

  • Sometimes the tool has errors, but it is good.

  • I'd only recommend it to large companies because the premium service is quite pricy and the free standard edition quails in comparison.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos