Quick and easy contract (service) purchase and install. Reasonable pricing cost.

They are committed to helping me until a resolution is reached.

The customer service is awesome. They will log onto my computer to show me how to do something if I am having issues figuring something out.

Some adding and plugins has issues and not working as expected, the middleware servers for the addons are not stable.

Decent features and functionality and easy to use IF you know how to code.

It's quite easy to upload content to Jive, and I find it useful for finding individuals in my organization.

Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization.

Then with the outlook plugin, you could have discussions directly from outlook and it had nice integration with word and excel.

I don't like having to manually dial in a number to enter a queue and to call again to leave the queue to set your availability. There should be a more automated way of doing this.

Basic functionality is acceptable. Weekly digest a good feature if it works.

As far as call quality goes, it has been great.

We were using Truly before and although the call quality was not as consistent, I preferred the interface. Much cleaner and minimal.

The Jive homepage is overly crowded , making Jive difficult to navigate. Personally,I see the Jive  user interface as un-intuitive.

We've always enjoyed using Jive at our office. Whenever we need any help, their customer service has been excellent.

Well laid out structure. Excellent Office integration for file control.

Have not had any issues with it. Pretty intuitive to use.

The Customer Service/Support team is pretty bad to put it lightly.

Multiple phone equipment options (purchased separately with Jive) for multiple office locations. Desktop equipment is excellent with perfect connectivity and sound quality.

Good pricing and nice that they now have a mobile version that works well - many other intranet software platforms do not have mobile capabilities.

Search wasn't useful, hard to find info in it. Interface is a little confusing and could be frustrating.

Great place to keep up to date info. Our department has a very organized space full of great resources that we can direct employees to.

Took a few days to fix a problem with my sign up, and needed to be passed to 2 other people to fix it.

My overall experience has been great. Everything works as expected and as it should.

People in my organization frequently complain that it's hard to find what they are looking for.

This product was a great product to have in our office. Everyone would use it and it would help us contact others better.

This system quickly becomes a mess without proper governance.

OK product let down by weak features & poor support.

Easy to use and help booming your business. But i think function could be more.

The ease of use is incredible. The dashboard is very easy to navigate and make changes that will help your business.

It works best when I'm responding to reviews and using the social boost features to take advantage of all the great reviews that we're receiving.

It functions easily on its own once it has been set up and maintenance is not too complicated. Their customer service team is also great.

Yotpo was easy to install, easy to monitor and we've seen such great results from it. The customer service team is awesome and always willing to help and troubleshoot (and do it quickly).

Additionally, our account rep is super responsive and helpful with any questions or issues we run into.

I love the ease of use and being able to plug it into my website seamlessly.

I think they have dropped their pricing. They offered to drop our subscription.

Yotpo has been a very good asset to my company as it has made it very easy to capture user feedback on my products and subsequently display them on the website.

Great service, wish their was more flexible pricing.

Key features that we were focused on was the frictionless customer engagement, we needed it to be super simple for the customer.

It has a many features and you can get lost during setup when you don't know the software.

Helps build trust and thanks to being able to fill out reviews by email it converts a lot better. I also have the visual marketing plan.

Good experience, but it's tricky to take advantage of all the features because it requires quite a bit of time.

Great Product Solution for Best Of Breed Customer Review Integration.

We purchased this mainly for the loyalty program. It is great to offer our customers a point/loyalty system.

The product is clean, used widely among major e-commerce sites and their customer service is absolutely outstanding.

Very good service and offer a lot for the free version. I am now paying for some of the more advanced features.

I have tried the free trial and i think i'm hooked. They really streamline everything to help your business look great from reviews to social media integration, they have it all.

Overall, the platform has been pretty great. Our biggest gripe would be in the pricing.

Fantastic, I appreciate the customer service and that I feel my feedback is heard and received.

The support that is given to a small company is superb and we are so grateful for the partnership that we have formed with Yotpo. They are great partners and we look forward to growing with them.

Great features and integration with my eCommerce platform (Shopify) was seamless.

US Dollar

Jive Interactive Intranet is a cornerstone of the modern digital workplace, a central hub for internal communications, employee collaboration, organizational knowledge, documents and more. Many leading companies worldwide rely on Jive to keep their employees including remote and deskless workers connected, informed and united. With its highly engaging user experience on both desktop and mobile devices, Jive drives increased intranet adoption, employee satisfaction and productivity.


Jive is a turnkey cloud solution, that is ready to launch out of the box. It includes pre-built spaces, pages and templates for a wide range of use cases, such as corporate communications, collaboration, departmental storefronts, virtual help desk, HR portal, employee support and more. Ordinary business users can spin up and manage their own teams, projects and departmental spaces without IT help. Jive’s streamlined configuration and administration, self-provisioning and seamless cloud upgrades take a huge load off of IT departments, reducing support tickets and change requests and slashing intranet cost of ownership.


In addition to its core communication and collaboration capabilities, Jive includes many advanced features such as sentiment analysis, urgent notifications and PeopleGraph technology. PeopleGraph leverages social graph analytics and machine learning to personalize user experiences, recommend information, facilitate collaboration, and provide pinpoint search based on user intent. Jive also includes pre-built integrations with leading business apps and enterprise systems from Microsoft, Google, Salesforce and more.






LongDescription

File Management

Commenting/Notes

Real Time Analytics

Engagement Tracking

Surveys & Feedback

Newsletter Management

Meeting Management

Employee Onboarding

Document Storage

Activity/News Feed

Progress Tracking

Employee Directory

Task Scheduling

Real Time Editing

Policy Management

Employee Reward Programs

Sentiment Analysis

Project Management

Knowledge Management

Communication Management

Brainstorming

Calendar Management

Goal Management

Customizable Fields

Collaboration Tools

Content Library

Data Import/Export

Group Management

Pulse Surveys

Email Templates

Self Service Portal

Contact Management

Version Control

Content Management

Forum / Discussion Board

Screen Sharing

Mobile Access

Wiki

Real Time Data

Performance Metrics

Discussions/Forums

Benchmarking

Real Time Notifications

Employee Communities

Email Management

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Knowledge Base Management

Blogs

Real-Time Chat

Event Management

Chat/Messaging

Event Calendar

Multi-Language

Real Time Reporting

Customizable Branding

Reporting/Analytics

Employee Profiles

Contact Database

Remote Access/Control

Feedback Management

Employee Activity Monitoring

Employee Photos

Video Conferencing

Social Promotion

Negative Feedback Management

Remote Support

Secure Data Storage

Action Management

Task Progress Tracking

Employee Portal

Third Party Integrations

Online Forums

Task Management

Employee Recognition

Document Management

@mentions

Private Network

Search/Filter

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Jive

In Person

Live Online

Webinars

Documentation

Videos

Yotpo is a cloud-based content marketing platform for e-commerce businesses that enables users to collect user-generated content and use the content to build a brand and manage the customer experience. The integrated solution lets brands collect, curate, manage and respond to user-generated content. It leverages customer reviews and photos throughout the buyer journey to increase trust with the customers. Users can combine reviews and photos with customized display options to improve brand visibility. They can also highlight customer content in marketing campaigns to increase search visibility among relevant shoppers.


Yotpo monitors e-commerce sites’ search engine optimization (SEO) rankings and social media channels. It offers content marketing features such as email marketing, marketing automation and analytics, social marketing, marketing resource management and search and mobile marketing. The solution helps users understand what customers think about their products and identify opportunities to improve customer experience.


Integrations include Shopify, Magento, BigCommerce and WooCommerce. Pricing is per month. Support is provided via knowledge base.



Text-to-Win

Rewards Management

Shortcodes

Multi-Channel Marketing

Text Analysis

Automated Responses

Mass Texting

Multi-Channel Campaigns

SEO Management

Customer Segmentation

Real-Time Monitoring

Scheduled Messaging

Referral Tracking

Review Generation

For Customer Referrals

Publish Scheduling

Audience Targeting

Bonus Management

eCommerce Management

2-Way Messaging

ROI Tracking

Mobile Coupons

Review Notification

Social Media Monitoring

Multi-Channel Data Collection

Mobile Keywords

Referral Templates

Filtering

Social Media Integration

Email Reminders

Message Personalization

Review Monitoring

Moderation

Predictive Analytics

Data Visualization

Reminders

Community Management

Advertising Management

Conversion Tracking

Customer Management

Response Management

Dashboard

Ratings/Reviews

Loyalty Cards

Social Sharing

Free
-  Up to 50 monthly orders
-  Review Request Emails
-  On-site Widgets
-  Moderation & Commenting
-  Social Push & SEO Page
-  And more

Growth
-  Review Request Emails
-  On-site Widgets
-  10+ Rewards Campaigns
-  Flexible Referral Program
-  Moderation & Commenting
-  Social Push & SEO Page
-  Reviews Carousel
-  Rich Snippets
-  Coupons & Email Upsells
-  And more

Annual
-  Multi-Channel Content Generation
-  On-Site Widgets & Galleries
-  Customized Loyalty & Referrals Programs
-  Customer Photo Galleries
-  Google & Facebook Integration
-  Advanced Content Management
-  Custom Monthly Orders
-  Widgets & Emails Customization
-  Multiple Domains Support
-  Dedicated Success Manager
-  And more

Jive vs Yotpo

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons