About MyTalk


MyTalk is a web SaaS and cloud-based community system which helps businesses create their own community. The community will help in improve client experience, convert potential customers and minimize support costs. Customers who are willing to invest in the product will get trusted and relevant answers to their queries from customers who have already used the product or service.

It helps users create brand awareness and build a real value of for the business. Your community will help the potential customers know the pros, cons, tips and recommendations related to your product or service. This saves up to 30% of time for customer support, which can be utilized to complete other tasks. Regular visits from customers will improve the organic SEO of the website and Google’s crawlers will  highlight your website on the first page. Customer’s feedback let users improve the quality of the product or service and add new features to them for higher customer satisfaction.



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Supported Operating System(s):

Web browser (OS agnostic)

3 Reviews of MyTalk

Overall rating

5.00 / 5 stars

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August 2018

Donna from IT Software

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

The platform provides a great user experience, easy to use.

We are very happy with the platform. The Mytalk team is very helpful and professional. Their appealing approach and friendly manner made us feel encouraged and confident from the very start.

Pros

Mytalk became the answer to our problems. We have been using a number of leading platforms, which have a set of nice features but were lacking personalisation. The support from Mytalk dedicated team was excellent. They were always prompt with technical resolutions. Before using Mytalk, we had a number of problems connecting and engaging with our followers and members. Moreover, we used to have a number of various software for different admin system. It was very time-consuming. With Mytalk, we finally have a global online community that allows us to understand our users, adjust our work to bring them more value. We were able to make our customers feel special and valued. As the platform is so easy to use, we can spend more time communicating with our online community.

Cons

We cannot really think of any cons of Mytalk.

September 2018

Alona from Aigram

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Fantastic place to start a community

Own community help us improve customer support and give us more organic traffic from SEO. Our customer now can provide us with valuable feedback about our product, new features and offer new ideas.

Pros

Mytalk helps improve communication and connectivity. The platform enables you to engage with people from around the world. It has a lot of useful features; however, they are very easy to use. Mytalk lets you create an online workplace where you can discuss projects and other work-related questions. It has definitely improved the productivity, motivation and team spirit in our organization.

Cons

We have been using the platform for some time now and have not seen any drawback.

September 2018

Sergii from anotheria solutions GmbH

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Great place to build an online community

We would definitely recommend Mytalk.

Pros

Mytalk website looks incredible. It allows you to personalize a lot. It is very easy to use, so you do not need to have any manual or training. We use Mytalk in many ways. However, we mainly need it to build a strong online community for our employees, such as authors, editors, proofreaders and so on. Mytalk is a platform that we use to create a community to discuss our journals, magazines. We were able to increase our online visibility and improve our connections with the research community.

Cons

So far, we have not noticed any issues with the platform