OfficeRnD Flex vs Viber

RATING:

4.7

(29)

OfficeRnD Flex has 29 reviews and a rating of 4.66 / 5 stars vs Viber which has 3973 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (29)
4.4 (3973)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 27, 2022
March 26, 2024
Pros/Cons
  • Pros

  • We get to know our customers better. Analyse their behaviour and connect better with them.
  • Though they are on the other side of the globe, the support team has been incredibly responsive and helpful (and we contact them often!).
  • Cons

  • If I really had to find something negative, I'd probably say the pricing of the white label mobile app.
  • The iron wifi integration does not work properly and did not allow members in Office RnD to log into the wifi. The QuickBooks integration has problems with syncing the transactions and sales tax.
Read all user reviews
  • Pros

  • Viber is very easy to use and add contacts to send instant messages or stage meetings on calls with. The audio is pretty great and the design is visually fabulous.
  • The app is really useful for everyday contact with clients or teammates - I like it because it is easy to use and responsive.
  • Cons

  • Because of a weak connection , the communication was bad. That's an inconvenient when you want to do some visio call.
  • The new advertising program is very bad and annoying. It is not being used as much as it used to be.
Read all user reviews
Pricing Range
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$
$
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$
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos