The statistics are the most essential part of it to track how things are moving along and to optimize and change initiatives based on that.

Monitoring specific channels on Discord that are only available to use and monitor for specific Discord members would be great to be able to track as well. Also, the fact that every message on Discord is counted towards activity, when sometimes people tend to write several small messages. It would be great to have a timing aspect, where messages sent into a few minutes would count as the same activity.

The staff at Orbit is AMAZING! Their team is always active on Discord. Orbit host weekly Office Hour's which is great to jump in with Q&A. When we do experience any issues using the product the team is fast to respond.

APIs are great! Who doesn't love a product that provides the ability to interface directly with it via API's. Their free tier is generous which allows users to really "experience" their product before buying. (something most companies don't do these days. The new ClearBit integration has to be one of my favorite features! With one click you can "uncover" who are your users and persist that information in Orbit.

More data connectors would be great. There are a lot of them on the roadmap which is promising. More flexibility in the dashboard capabilities would be great as well.

Great, really appreciate the team. However sad to see ex-team members talk poorly about culture internally.

Innovative model for building communities moving away from linear funnels to exponential orbit model

I want slideware to take to my team where I could customize the orbit model

Orbit makes it easy for me to identify my most engaged Community members across all channels and to quickly identify new opportunities to deepen Community connections. The majority of our Community engagement is between Slack and GitHub; I love that I can see a member's lifetime activity across those channels in a single place to better understand their journey. We are using the free tier but will gladly upgrade to the next paid tier as our team grows, and use cases become more complex.

Orbit does a great job of surfacing insights about our Community, but there are limited actions I can take within the tool itself. For example, it's easy for me to identify which Community Members are "Drifting Away", but I can't take any action from Orbit. Instead, I have to toggle between Orbit & Slack to figure out who to reach out to and try to spark engagement again.

Incredible experience. In addition to the product, the team at Orbit think and write about community constantly, sharing tips, best practices, and also theoretical frameworks to guide strategy. Excited to see what they continue to build!

The Orbit Model is an actual theoretical progression to how the industry thought about community and sales. Orbit has been incredibly helpful in driving our community strategy and gathering a community pulse.

Orbit still a bit early and so most functionality around triggering interactions or automated flows have to be set up primarily manually and then integrated with Orbit using Automations. There's incredible opportunity and a great team--innovation and progress on this front is just a matter of time.