Squarespace

RATING:

4.6

(2971)

About Squarespace

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage inventory, shipping, accounts and taxes. Squarespace stores allow users to upload unlimited products to their website. Users are provided with an interactive drag-and-drop sorting tool and tags and categories to organize and manage their products. The built-in analytics tool of Squarespace helps users track customer behavior, revenue, units sold, orders and traffic in real time. The mobile app of store management lets users manage orders and inventory, scan tracking bar codes, issue returns and fulfill orders. Squarespace e-commerce we...

Squarespace Pricing

Websites: Personal: $12/month (billed annually) or $16/month (billed monthly). Business: $18/month (billed annually) or $26/month (billed monthly). Online Stores: Commerce Basic: $26/month (billed annually) or $30/month (billed monthly). Commerce Advanced: $40/month (billed annually) or $46/month (billed monthly).

Starting price: 

$16.00 per month

Free trial: 

Available

Free version: 

Not Available

Create product page
Slide 1 of 6

Squarespace Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Squarespace

1 - 5 of 2,950 Reviews

Nathaniel

Non-Profit Organization Management, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2020

Squarespace User Review

User Profile

Meghan

Verified reviewer

Restaurants, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

The Best Website Builder for Simple Sites

I genuinely love this tool for creating websites. It is easy to use, cost efficient, and turns out a great end product. I have used it to make websites for photographers, restaurants, and sales businesses alike. It is so versatile and every site visitor thinks it's professionally done.

PROS

This software is easy to use, intuitive, and when you can't figure something out Support is right there for you. They have tons of how to videos and instructions that make everything pretty easy to figure out.

CONS

I dislike the spacer feature - it gets pretty annoying to use those instead of being able to snap an object to a grid and align that way. It works much like Microsoft Word in the sense that if you try to resize or adjust something, sometimes everything on the page moves.

Reason for choosing Squarespace

BentoBox is specific to restaurants - they have a wonderful product, however their set-up and pricing did not work for us. Essentially, you pay them to create the initial site and then it's up to you to edit/take care of after the fact. You pay a large set up fee and a pretty expensive monthly fee in perpetuity. We have five locations and it just wasn't cost efficient. Since I already knew how to use Squarespace and knew how to work with SEO, it was an easy, much more cost-effective switch. Bentobox is a great product, but it is pricey to maintain. As a restaurant, we have simple needs as to what people are looking for when they come to our site.

Reasons for switching to Squarespace

Our site was continually hacked, there was very little support, it was complicated to use. Our sites were outdated and I wanted to switch us to something everyone on our team, no matter their level of tech expertise, could use.

Destiny

Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

3

Reviewed December 2023

Fairly Easy to Use Website Builder

Overall I like Squarespace and I will definitely continue to use it.

PROS

Squarespace is fairly easy to use. Has most fundamental features built into the platform. Great no-fuss option. It integrates with most major third-party apps as well so that's great.

CONS

Drag/drop features/offerings are not as robust as other platforms. There are a number of limitations when it comes to customizations so some coding experience might be required for any special features, etc. you might want to create.

Reason for choosing Squarespace

I'm a web designer so still use other products depending on the project, but Squarespace is a solid choice that I will definitely continue to use.

Tiffany

Apparel & Fashion, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2024

ABSOLUTELY LOVE SQUARESPACE

PROS

What I like most about squarespace is I get to choose and categorize my products as I choose to, I get to decide how I price and list my products, and I get to design my store I please.

CONS

What I like less about squarespace is that it doesn't provide help when first setting up your store. You kind of have to just figure things out for yourself.

Reason for choosing Squarespace

I chose squarespace because it was less costly then the competitors.

User Profile

Evrim

Verified reviewer

Human Resources, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2024

No Support - do not buy

PROS

NOTHING AT ALL I am regretting ever getting in this tool

CONS

They do not have a 24/7 support system as claimed They just reply via email in 2 days if you are lucky, and then ghost you because they are not able to understand and solve your problem, they can jsust send you articles