ToucanTech vs Viber

RATING:

4.9

(125)

ToucanTech has 125 reviews and a rating of 4.89 / 5 stars vs Viber which has 3981 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (125)
4.4 (3981)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
March 20, 2024
April 25, 2024
Pros/Cons
  • Pros

  • I like TT because it is an integrated Database, CRM and CMS - and the system is easy to use with training others a fairly simple process thanks to support from TT.
  • It manages multiple functions which is great for a small office. The customisation is good and I have been impressed by the product enhancements and development since we started using the software.
  • Cons

  • I don't think there is anything I don't like about the software.
  • As with any software, human error can come into play.
Read all user reviews
  • Pros

  • Viber is very easy to use and add contacts to send instant messages or stage meetings on calls with. The audio is pretty great and the design is visually fabulous.
  • The app is really useful for everyday contact with clients or teammates - I like it because it is easy to use and responsive.
  • Cons

  • Because of a weak connection , the communication was bad. That's an inconvenient when you want to do some visio call.
  • The new advertising program is very bad and annoying. It is not being used as much as it used to be.
Read all user reviews
Pricing Range
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos