About Tradewing

Designed to meet the unique needs of small to medium-sized associations, Tradewing is the leading community and virtual conference platform designed to maximize member engagement.

Tradewing offers associations, their members, and sponsors a modern, user-friendly, and customizable social member community, along with a robust suite of virtual meeting tools for everything from continuing education to full-service conferences.

Every aspect of the platform is designed for helping you grow and retain members while opening up new sources of non-dues revenue. Make membership in your association a must-have for your industry while offering sponsors an unbeatable ROI.

Best of all, Tradewing works right out of the box, easily integrates with most AMSs and oth...


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8 Reviews of Tradewing

Average User Ratings

Overall

4.5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(2)

2

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

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May 2021

Kolleen from Powerful Women of the Gulf Coast

Verified Reviewer

Company Size: 1 employee

Industry: Professional Training & Coaching

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Quick rollout and very user friendly

We did our customization and rollout very quickly so we could hold an upcoming conference in the platform. It was so easy to set up and very intuitive! I'm our only staff person and I was concerned that rolling out a new platform ahead of a big event would be too much to take on. Our TradeWing support person ([SENSITIVE CONTENT HIDDEN]) is amazing and is there to help us every step of the way! I am constantly pleasantly surprised at how easy this software is. Not only for us, but for our members as well. We are excited to see this already adding value for our members in such a short time!

Pros

We were looking for a platform that combined a community and a place to host online events. On the community side, we love the simple layout and ease of use not only for our admin team but also for our members. We love that there is a gamification factor with our members earning badges. On the events side, they are very easy to set up, have a professional look and feel and our members appreciate that they are easy to attend without having to download a new system. Overall, this platform has simplified our communication with members and the ease of use has enabled us to spend more time doing our mission of work, rather than having to band-aid numerous systems together.

Cons

As in all platforms, there are limitations. For us, we haven't noticed anything that is holding us back. However, we are excited for upcoming improvements like a mobile app and better analytics.

Reasons for Choosing Tradewing

Price, ease of use, support, overall look.

May 2021

Cheryl from ContactNB Inc.

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2021

Great Product and Incredible Customer Care

So far, my overall experience with Tradewing is exceptional. We are hosting our first major event on this platform in about two weeks, and the support has been excellent in helping to ensure our success. I'm excited to put this platform to work as our regular day-to-day member engagement tool after the conference.

Pros

It is very easy to use, super intuitive, and the visual layout is very easy on the eyes. Clean and professional design.

Cons

There are a few features on the 'wish list', but the company is very open to suggestions for possible implementation in future releases.

Reasons for Choosing Tradewing

Tradewing was selected because of the ability to not only host our Conference, but also to use it as a year-round engagement tool for our members. Additionally the value for the cost is exceptional.

August 2021

Antonio from Pan American International Movers Association (PAIMA)

Company Size: 1 employee

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Tradewing was the right choice for our Association

Tradewing has helped us provide our member base a platform that provides a dedicated communications platform that is exclusive for our member base. No spam or unwanted ads on our platform. We also are excited about the virtual event capabilities as a way of adding a live stream of future live conventions, for our members that traditionally can't attend our live conventions due to cost of travel, room and board which can be high when traveling from the other side of the world. Excellent customer support coupled with a desire for feedback by the developers to IMPROVE the actual platform and make it better, is really part of an amazing experience.

Pros

What we like the most from our Tradewing platform is that it meets the specific needs we were looking for as far as a unique, dedicated communications platform for our association members. The platform "checked off" the majority of requested communications tools AND provided communication solutions that can be used in the future by the association as well. (Virtual events as an example). We also liked that this specific platform did not have a plethora of other integration tools (accounting as an example) which would be of no added value to our association specifically. The platform seemed as if it was tailored to our specific needs.

Cons

Some software feature functionality is missing like being able to search beyond name, for country or company name. (This feedback is apparently being addressed by platform developer). Platform also needs more advertising capabilities to assist client with ROI. Portions of the platform screen are empty so being able to run logos or scrolling company banner ads would be great. (Looks like platform developer is working on this capability as well).

Reasons for Choosing Tradewing

As mentioned above, the Tradewing platform checked off the specific tools our Association was looking form without offering things that we really did not need. It seemed like a tailored solution for the communication tools we were looking for.

June 2021

Nicole from Moneris

Company Size: 1,001-5,000 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

2.0

June 2021

Tradewing was a great platform for our conference

Overall I thought that it was a great platform to use and I look forward to doing it again. I did not directly deal with the technical support but from what I was told through out the technical issues that we were having, they were very responsive and responded to the issues with a sense of urgency. This to me speaks volumes about the product itself. I would recommend this software to many people!

Pros

I liked that it was easy to use. The links were easily identifiable and the platform itself had a facebook feel that I was used to. I also really loved the fact that participants automatically had their microphone and camera off when joining the speaker sessions.

Cons

There were a few technical issues with slowness that affected users getting into their appropriate speaker sessions.

Reasons for Switching to Tradewing

We needed a platform to host trade shows in and Zoom did not allow is that functionality.

May 2021

Jackie from IL Assn of Mutual Ins Co

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

If customer service and focus is important to you - you need to check out Tradewing

Tradewing has provided my association with a user-friendly, reliable product that has improved my communications with members. Exceptional customer service is important to me and they have exceeded my expectations.

Pros

The staff at Tradewing has worked closely with me to make sure I understand the product and how it can work for me and my members. They provide exceptional customer service, are focused on ways to help me improve my interaction with my members, as well as improving our business. They are genuinely interested in finding ways to improve their product that will help our company grow and expand. I highly recommend Tradewing.

Cons

The greatest challenge we had was acclimating our members with log-in credentials. This was not because Tradewing made it difficult, but our members are new to the digital world and needed extra efforts and confirmations. Tradewing created white papers with guidelines for us to use so members could be reminded until it became natural.

Reasons for Choosing Tradewing

The sales team didn't just try to tell me what they had, they wanted to know what I needed. From that first conversation, they have listened to what was important to my company and then showed me how their product would fit together with our goals.

Reasons for Switching to Tradewing

The pandemic forced me to make the digital move before I was ready but I knew instantly that zoom was not going to provide the educational quality programs we would need. The added benefit of the community forum and the guidance from the Tradewing team sold me on this product.

June 2021

Christina from Powerful Women of the Gulf Coast

Verified Reviewer

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Great platform with AMAZING customer service!!

Tradewing has given us a community we were looking for to offer our members. The ease of use and the great layout make it very user friendly whether you are tech savvy or not. The conference side of it is great and we are loving all the new features they keep rolling out. The customer service is above, and beyond which means a lot to us.

Pros

The platform is very easy to use and navigate. I love the analytics that are in place and that this platform is still evolving and really tries to implement suggestions and ideas. I look forward to moving our meetings off zoom and being able to do everything in one place. The best part is the staff [SENSITIVE CONTENT] has been hands on with us and had made our transition very smooth.

Cons

There are some weird glitches/way things are setup. We rolled out pretty quick for our conference and we didn't play with it enough beforehand, so we discovered them on the way. The good part of this con was being able to go over things with our rep afterward and seeing some of these things already fixed.

Reasons for Switching to Tradewing

Cost and very labor intensive.

June 2021

Robert from Southeast Assocaition of Rail Shippers

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

High Value, Fully Supported and

To date the support and value from the Tradewing team has been exceptional. The experience has been great.

Pros

Tradewing allows The Southeast Association of Rail Shippers to expand our reach to our current members and industry stakeholders. This is a highly intuitive and easy to use value adding tool that we hope to use for the oreseeable future. The Tradewing staff provides great support and the application is just what a small to mid sized assocaition such as our needs to help us grow. The virtual meeting features, groups and engagement functionality is something that all trade groups can benefit from using. WE are reducing costs while increasing value to our membership.

Cons

I really can;t think of anything that we don't like. While additional features will be nice, I understand that many our in the works.

Reasons for Choosing Tradewing

We chose Tradewing for its functionality, ease of use and value pricing. Tradewing offers a platofrm to build a community where other providers we looked at were focused mostly on virtual meetings and not the entire association.

June 2021

Kevin from Contact New Brunswick

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2021

Easy to use

Pros

Easy platform to learn to use, very much like some social media platforms.

Cons

The ability to chat with others without opening another browser.