---
title: "Viber Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Viber. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Viber is a good fit for you!"
source_url: "https://www.softwareadvice.com/community/viber-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/)

/

[Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/)

/

Viber Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/alternatives/)

# Viber User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 4,064

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.3/5
- Value for money: 4.5/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 2,233 reviews (55%)
- 4 stars: 1,308 reviews (32%)
- 3 stars: 439 reviews (11%)
- 2 stars: 69 reviews (2%)
- 1 star: 15 reviews (0%)

### Most mentioned pros

- Viber makes it easy to exchange text messages, voice notes, and lightweight media files while on the move.
- I love its free messaging and calls, fun stickers and easy-to-use group chat features.
- The messenger features and platform availability are actually nice but as I mentioned previously, the connectivity can be unreliable.

### Most mentioned cons

- Deleting the wave file doesn't help as the app just recreates it once it updates itself (again the user has no way to deny those auto updates which is once again rubbish software writing)
- However, it has some drawbacks, such as poor sound quality, unstable connections, and high battery consumption on phones.
- The ads on the Windows PC version at least are extremely intrusive.

## Viber customer reviews

Showing reviews 1-25 of 4,064 (page 1).

### Happy viber

- Overall rating: 5/5
- Reviewer: Eva B.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Is good way to interact with friends also make international calls, should be free international calls.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The emoticons is in a way to express how you feel in the moment, I don't think anyone can write it down more words about the app.

#### Cons

None I can't say anything about it. Because is an app to chat with friends and friends I can't say more.

---

### Good app but location-dependent

- Overall rating: 4/5
- Reviewer: Jasmine T.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Viber is a good app in countries where it's popular, so it's very useful if you have a lot of friends using it. If not, there's no reason to download it. It doesn't work particularly better or worse than other messaging apps.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

easy to use, has all the standard features of a chat app, is very reliable except when censored, can send decent quality of photos and videos

#### Cons

viber tends to get censored a lot by various governments which isn't a problem with the app itself but does impede communication, which is the central point of the app. It also doesn't integrate with any other chat apps and I haven't yet found how to open it on the computer

---

### Yusuph Viber

- Overall rating: 3/5
- Reviewer: Yusuph M.
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

It came as an alternative for Whatsapp and it wasn't overloaded with many people.

#### Cons

Not so many people are aware with it so it's hard to engage with customers.

---

### Honest review on Viber

- Overall rating: 5/5
- Reviewer: Allan Del Cris T.
- Verified reviewer: Yes
- Industry: Outsourcing/ Offshoring
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Viber is still not that popular here in the Philippines for everyday use. Maybe they need to invest on endorsing this apps more.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the viber feature especially for business ads. It really suggest product ir services that is important or valuable.

#### Cons

I don't think Viber has any negative characteristics. I'n fact, those feature where in I feel belong to some groups who invited me to their group.

---

### Viber Software

- Overall rating: 5/5
- Reviewer: Antoinette W.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The most impactful feature of this software was the audio and also the design aspect of this software. The visuals were stunning and beautiful. This software was very simple and easy to use. I love how fast i can send and receive messages with using this software as well. The integration process was very easy for me because of the intensive user activity that I'm connected with while using this amazing software.

#### Cons

You have to have a good internet source to run this software. Or the downside would be a total inconvenience as your trying to enter links which can become a bit complicated and somewhat a tedious experience. As this software is surprisingly not as versatile as it seems to be. There are aspects that are difficult to use with this product. Example would be: You are not able to ban an undesired call or unknown user because it seems that Viber does not have an ad blocking feature. Also, there is no option to dial any landline numbers using this software as well and you cannot use Viber without Wi-Fi connectivity.

---

### Easy to use/ pretty good

- Overall rating: 5/5
- Reviewer: Nina Z.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, its pretty good. As i said its very easy to use, also video call quality is good and you can share photo/video media in chat.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is easy to use, simplifies communication, and offers a variety of fun stickers.The video call quality is also very good.

#### Cons

It’s easy to reply, and like other apps, it would be even simpler and more convenient if it could be used without an internet connection

---

### Viber is an excellent application for exchanging messages and calls, and it is also very easy to use.

- Overall rating: 5/5
- Reviewer: Alan J.
- Verified reviewer: Yes
- Industry: Internet
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Viber is excellent! I've been using it since I got my first cell phone in 2014. Even though I have other apps, I still really enjoy using it to make free calls between other users of the app. I highly recommend it to anyone.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I found the app to be quite easy to use, as well as being free and very similar to WhatsApp. It allows you to make calls and send free messages and also has some different features. Other than that, the app is very good.

#### Cons

At least for me, who uses my cell phone, the experience for calls or long videos has not been so good because of the excessive battery consumption, and depending on the internet connection, the quality is very poor.

---

### Great, easily to use app

- Overall rating: 5/5
- Reviewer: Laura S.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I have found that this is a popular app to use within Eastern Europe and it has made work very accessible to get quick access to contractors that work for the company

#### Cons

The layout is a little different to other instant messengers so it takes some time to use the functions but it is easy to access to message people straight away.

---

### Viber Review for my Organization

- Overall rating: 3/5
- Reviewer: Thu Ta A.
- Verified reviewer: Yes
- Industry: Computer Networking
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's great. I can give it 3.5 Stars. Not bad at all. But they should take care more in the future.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

It's really convenient and suitable our business for daily use. Chats are mostly used in our organization. But voice call and video call are also really great for everyday use.

#### Cons

First thing, I see in Viber which I don't like about is their file server. It can only carry 30 days after that all our files are no longer usable. For video call, the connection is a bit lag and dizzy. They needs to stabilize more.

---

### A Comprehensive Communication App with Strong Privacy Features and Fun Extras

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Networking
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

-Free Messaging and Calls -End-to-End Encryption -Group Chats and Calls

#### Cons

-Requires Phone Number -No Native Web App for Desktop -Spam Messages

---

### Viber review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2020
- Review source details: This review was submitted organically. No incentive was offered

It is good, it is easy to use and provides fast and reliable audio\video\messaging service for anyone.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

It provides easy, fast and free way for people all around the world to get in touch, either via messages or call ( audio\video ). Also it is nice to have all sorts of stickers, via which people can spice their chats a bit, therefore making the overall experience even better.

#### Cons

Sometimes audio quality is really bad during the call, especially when people are calling from different local internet providers ( while internet quality is actually really good at the same time ). Also when people are switching from one phone number to another, sometimes old setup stays with the previous number, which gets sold after some time, so when next users gets accidentally that number, he also gets a lot of messages from some people who he\she personally doesn't know ( and they tend to act like stalkers, because they don't believe that "new" person is using that number now ). Of course, with these kind of issues, users are never getting a help from their mobile operators and they are being sent to Viber Support instead and the whole process takes ages sometimes, when user is trying to make lets say it like that, a new viber account with "old" number. Lastly, sometimes it becomes in general unusable, which is the result of new update which is a "must be" thing to be performed if user wants to use viber without any issues, so getting a message that there is a new update should be implemented. Also same goes for PC version of viber, which sometimes is generally very laggy and has bugs for the update feature ( because I tend sometimes to get 2-3 messages for update during the same week, but startup of the application stays the same - very slow ).

#### Reasons for switching to Viber

Because Viber was way better for me in every aspect, when compared to WhatsApp.

---

### Viber is best for social chat

- Overall rating: 4/5
- Reviewer: Min T.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Viber is best notification and easy to create group. community. channels for marketing purposes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Viber is best for quick message and best for mobile notifications alos good

#### Cons

Short message and notification activity.

---

### My experience using Viber

- Overall rating: 5/5
- Reviewer: LISSETTE A.
- Verified reviewer: Yes
- Industry: Translation and Localization
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

More than satisfied calling and messaging with Viber

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Fresh and innovative application to keep in touch with my contacts. It was the first app I downloaded for call and messaging many years ago and I still have it till today.

#### Cons

Honestly there is nothing I wouldn’t like about this app

---

### Good tool that is easy to use

- Overall rating: 4/5
- Reviewer: Clara D.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

Good tool and easy to use. Able to add content such as photos of stickers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Easy to use and nice interface. Nothing to complain about!

#### Cons

I don’t think there’s any negative aspects really. I found it easy and straightforward.

---

### Experience using Viber as a main Business Communication Application

- Overall rating: 4/5
- Reviewer: Lemmuel A.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My experience using the Viber is very helpful when it comes having a conversation with my clients and partner because viber is our 1st communication platform when it comes doing BAU

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

the capability to make a good and real-time communication with your colleagues and other clients when it comes to the business

#### Cons

I just don’t like the features of saving images and file in your conversation dor a long time because you can’t access it when the time comes.

---

### My Review of Viber

- Overall rating: 4/5
- Reviewer: Pan Ei P.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I like many features about Viber but the most feature I like is backup & restore feature. Because this feature is very useful for me. I can backup my chat history to my drive and can restore easily with my new phone or tablet.

#### Cons

I don't have Cons about Viber. I think It was created for every user to connect fast & easily around the world.

---

### Fire review

- Overall rating: 5/5
- Reviewer: Douarou J.
- Verified reviewer: Yes
- Industry: Music
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Viber best to talk by video and call many features available in the app

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Viber is the best to comunicate fast online

#### Cons

Easy to use and fast to share call video

---

### Viber is Very Good in Multi Platform Support

- Overall rating: 5/5
- Reviewer: Thar H.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have over 3 years experience with viber.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Viber is very good at multi platform support. Such as android, ios, windows, mac.

#### Cons

Some poor network area, Viber can lag a little bit.

---

### Viber Provides Best Service For Business and Personal Use

- Overall rating: 5/5
- Reviewer: Md Abu Sadek N.
- Verified reviewer: Yes
- Industry: Executive Office
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Personalnl, group and community communication service facilities of viber I like most. This software is so much impactful to business.

#### Cons

Limited members joining in group call is thing which I like least about viber.

---

### A review about Viber after many years of use

- Overall rating: 4/5
- Reviewer: khaled d.
- Verified reviewer: Yes
- Industry: Business Supplies and Equipment
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

the overall experince is great and smooth and I'm so greatfull to have viber on my dailly use to keeps me alive with clients and familly and help my business maintain on the right track.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I most like about viber the easy use and freindly interface with many helping options and features I love the managemnt feature, live chats that really help in having a smooth experience.

#### Cons

customer service sometimes take a little longer to answer

---

### The importance of using Viber

- Overall rating: 5/5
- Reviewer: Taylor S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: February 2022
- Review source details: This review was submitted organically. No incentive was offered

To me Viber is the best Platform for informing, photograph sharing and settling on worldwide decisions , where I can interface with my clients, companions and associates without any problem. Explanations behind Switching to Viber: Its an amicable client. In general elements are extremely alluring and helpful. Also the majority of my contact number are utilizing Viber

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Viber is truly outstanding for giving text, call, and video call administrations and we can convey to the entire world in a split second. Calling (counting video) and texts utilizing Wifi to someone else that has Viber should be possible universally, so you don't burn through truckload of cash on worldwide information/minutes.

#### Cons

Call quality, particularly for the video isn't incredible. Calls drop a ton, and the video isn't clear or slacks a great deal of the times.

---

### Viber a secure community

- Overall rating: 5/5
- Reviewer: shikhar k.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: March 2022
- Review source details: This review was submitted organically. No incentive was offered

Viber has always been a great medium for communication for me and all the users i have known. we have our privacy and feel secure to use our personal aspects. its fast and dont need high network connection. We can find maximum of my friends, family, educational group and health care services personnel which has been very beneficial for me as per i have to take sessions with my psychotherapist. it has really help me in easy way on the period of lockdown too i could get my sessions via Viber which was good then Zoom and anyother applications. i personally love this product even i have been banned to use for now.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

Viber allows you to express yourself through core features such as text messages, stickers, photos, videos and doodles, games, group chats and locations. The app also makes free HD-quality phone and video calls. ... We're not a “one and done” platform where you send a message and the experience ends. we can use viber for business too for creating a business group. educational groups also can be made so all students of a class can be in same place where teachers can relay their messages at once and share important materials for the studies like pdf etc. its now has been not only for social communication but also a great place where we can conduct our different meetings and groups for business, health care, therapies and educational sectors.

#### Cons

Everthing so far is good. But i had a issue of getting banned from using my Viber account as my number was claimed as spam as for viber notification which was not really true. My account got deactivated and i could not activate till now. I tried different customer service methods but i haven't got any solutions yet and i personally feel customer service is quite weak as per my problem showed. Serious consideration should be show in this issue so users who have been in this problem without their 0 fault could feel good to be back to Viber.

#### Reasons for switching to Viber

My therapist asked me to join me in session via Zoom but it was too slow and was giving problem in the connection. then i asked him to come to viber then it worked very well smooth and had good quality from then i took my all sessions on viber.

---

### Viber the leading platform in communication and innovation.

- Overall rating: 5/5
- Reviewer: Fabian V.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Viber has allowed us to spread our brand or business in different parts of the territory of our country and why not say internationally, it is a very practical, intuitive and easy to use tool, we have cut many communication barriers especially in the most difficult stage that It was the Ccovid19 pandemic. I recommend it for its versatility and ability to communicate without cuts or system crashes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Advantages of Viber You can hide your connection status or activity, so that other users do not know what your last interaction was for a period of time of a day or more. It allows the synchronization of other social networks such as Facebook, to upload photos, videos, etc. Share files without modifying their size or original content, whether these are documents, images or videos. It gives you high privacy, since you can hide the most important conversations with a security key. Notification of a message, without having to receive several each time these notifications are presented.

#### Cons

There are few inconveniences that I have noticed in this important platform, such as the annoying ads on the page, in short, this is the means of permanence and monetization not only of Viber but of many platforms.

---

### Viber! The best app on the market, in my opinion!

- Overall rating: 5/5
- Reviewer: Ryan P.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: May 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Since I largely used Vibe for our regular chats with customers and friends, my entire experience with it has been great. It features a lot of emoticons, which I use in my interactions with my pals. The only need is that I have a reliable internet connection, which I generally do. It is quite advantageous to both organizations and individuals since it has a broad range of jobs and is extremely secure. It is, in my opinion, an excellent application. Without a doubt, it is a booming software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I use it to communicate with my family and friends, and it also helps me with my work. For my office tasks, I'm using a single click currently. Using this platform, I may assist my coworkers with workplace concerns. Viber is used for everything, including texting the solution, voice messaging, and video instructions. It's a fantastic tool for making you feel more comfortable when communicating. 10/10 - Bravo Viber!

#### Cons

Personally, I think the product could always use more upgrades, and everything can always be enhanced and better. The only thing that might be changed and made better is customer service, which is occasionally inactive and sluggish to respond. Everything else is in order and perfect!

---

### At best, it's an okay software.

- Overall rating: 4/5
- Reviewer: Mashudu Hilary M.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

I used to use Viber a lot back in the day both for business and personal use and to be honest it was very helpful, however with time I don't have much use for it as most of my colleagues prefer other software over Viber.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Viber is quite a decent software. I like the user interface as it is very friendly, the designs are attractive and adding contacts onto the software is a breeze. I found Viber to be an excellent tool for communicating and sharing information and on top of this, staging meetings is quite straightforward. Setting up the app can be done effortlessly in a few comprehensible steps. I think it's great that video calls can even be done on 3g networks and as someone who travels to places with poor connectivity, I think this is very considerate as my business over the software can go on. The public chats option is very nice as I can explore public chats with divergent themes and follow topics which intrigue me. In case I send something by mistake, I can delete for everyone instead of deleting on one end so that's great.

#### Cons

On a sad note I have noticed that the software isn't as much popular as it was. Many of my business partners and friends prefer to communicate over Whatsapp so these days to be honest I really don't have much use for it. Lastly, even though I get that calls are supported over 3g networks, the video call quality isn't impressive and leaves a lot to be desired.

## More reviews

[Next reviews](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/?page=2)

---

Viber Reviews, Pros and Cons - 2026 Software Advice