Viber vs Website Toolbox

RATING:

4.4

(3979)

Viber has 3979 reviews and a rating of 4.4 / 5 stars vs Website Toolbox which has 118 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (3979)
4.5 (118)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 18, 2024
October 26, 2023
Pros/Cons
  • Pros

  • Viber is very easy to use and add contacts to send instant messages or stage meetings on calls with. The audio is pretty great and the design is visually fabulous.
  • The app is really useful for everyday contact with clients or teammates - I like it because it is easy to use and responsive.
  • Cons

  • Because of a weak connection , the communication was bad. That's an inconvenient when you want to do some visio call.
  • The new advertising program is very bad and annoying. It is not being used as much as it used to be.
Read all user reviews
  • Pros

  • I like that it helps me to create a forum for my teams to share ideas and communicate what they are learning in trainings.
  • It helps the client to not feel that they are the only person dealing with a specific situation and helps them leave their issues behind them. Thanks for this very useful tool.
  • Cons

  • I currently have one client who has changed her name and unfortunately there is no way to change her name on her account.
  • We only use it for a forum - for intercommunication - so the price we pay is high for what we are using.
Read all user reviews
Pricing Range
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos