Our website forum is integral to our sales. As customers post photos on our forum it encourages others to buy the product. The forum provides a great customer community. It includes members from all around the world.

The number one thing I love about Website Toolbox is the ease of integrating a forum into my website. The forum sits on their servers so there's no software or maintenance required on my end. In addition their team will work closely with you to ensure your forum looks exactly like your website. Plus the flat monthly fee includes unlimited image storage which is so important to us since we cater to woodworkers and almost every post includes images. Website Toolbox is continually improving and upgrading the software which I love.

I don't have any negatives. One feature I'd love to see in the future would be a built in translator for foreign language posts and for members from different countries to be able to view the forum in their native language.

We needed a solution for our member association who had been using a ListServ for 30 years. It had to be easy to manage and support had to be responsive and strong. Website Toolbox nailed it!

We are still learning all of the features so I'd like to come back to this one after we have fully reviewed the services and features.

It does serve as a resource for new farmers however it’s hard to keep people engaged because the posts do not automatically feed into other social media. First year I did not have a lot of traffic, this year I’ve had a lot more and the negative feedback I’ve gotten from users is embarrassing. I feel trapped because I can understand their frustrations but I can’t do anything about it.

It was easy enough to setup. I’m not familiar with other products.

Templates are outdated looking, fonts are outdated. Nearly impossible to filter into other social media sites, which is the main thing all of my users are looking for. It’s extremely difficult to organize topics, people post everywhere. People complain it’s hard to follow conversations. I also do not like not being able to customize the url.

Great!

The clean look of this form was crucial. We wanted something that looked native on our site and Website Toolbox's forum is perfect. Being able to use our branded colors and fonts made this seamless.

We had one issue with connecting our Memberspace accounts to the forum, and the Website Toolbox team says they are resolving it. I also wish that it was more clear that you can tag other users in your posts, though we just had to be upfront with how to do that.