Ratings & Reviews

Overall Rating

4.09 / 5 (413)

4.34 / 5 (2,349)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

June 1, 2020

June 1, 2020

Pros/Cons

  • Pros

  • I like that it provides for an easy and convenient way for our employees to communicate with each other. It's also easy to monitor.

  • It was nice to be able to build a relationship with other employees who I would not normally see. It creates a repore.

  • Cons

  • I wish it has more customization and able to take in 3rd party graphics and layout. It is not a big deal, but I do want to keep the content new and different every message out there.

  • it should be more intuitive, have more options of like, interface should get a bit better, only had comments about the interface, but everything else think it´s great.

  • Pros

  • The interface and side menus are great and the easy of use.

  • Love the accuracy and efficiency of this software. Makes my everyday work flow so much easier and more efficient.

  • Cons

  • The navigation within the internal system can initially be a bit difficult (i.e. the naming of the tabs are not always clear), but once you know where to click, it's not too bad.

  • Background workflow good but still not as flexible as others, Salesforce service cloud for example.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots