Yotpo vs Zapnito

RATING:

4.6

(357)

Yotpo has 357 reviews and a rating of 4.57 / 5 stars vs Zapnito which has 64 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (357)
4.6 (64)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 30, 2023
November 22, 2023
Pros/Cons
  • Pros

  • Easy to use and help booming your business. But i think function could be more.
  • The ease of use is incredible. The dashboard is very easy to navigate and make changes that will help your business.
  • Cons

  • I think they have dropped their pricing. They offered to drop our subscription.
  • It has a many features and you can get lost during setup when you don't know the software.
Read all user reviews
  • Pros

  • Also, we are very happy for the great customer support we get. The Zapnito team is involved to our success, which stimulates the development of our platform.
  • It's really easy to update our hub with content and there have been some great features like video panels that have even allowed us to share quality video content.
  • Cons

  • The limitations of being a closed source platform means some elements are difficult to change without having the team at Zapnito involved. This can be a hindrance if projects are time sensitive.
  • Missing the 'slack-like' functionality of conversations, but I understand this is in the pipeline and will be introduced soon.
Read all user reviews
Pricing Range
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$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos