Ratings & Reviews

Overall Rating

4.52 / 5 (206)

4.34 / 5 (2,349)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

April 14, 2020

June 1, 2020

Pros/Cons

  • Pros

  • Really easy to use, high levels of control, good customisation options

  • The ease of use is incredible. The dashboard is very easy to navigate and make changes that will help your business.

  • Cons

  • At times the interface can be a little overwhelming but if you take your time, follow the tutorials you will be just fine.

  • It is pricey, worth it- yes. But, it's not a small cost by any means.

  • Pros

  • The interface and side menus are great and the easy of use.

  • Love the accuracy and efficiency of this software. Makes my everyday work flow so much easier and more efficient.

  • Cons

  • The navigation within the internal system can initially be a bit difficult (i.e. the naming of the tabs are not always clear), but once you know where to click, it's not too bad.

  • Background workflow good but still not as flexible as others, Salesforce service cloud for example.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots