About Zimbra Collaboration Suite

Zimbra is the trusted email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage. Built on an open source core, it features a modern interface, pre-integrations with popular third-party apps like Zoom, Slack and Dropbox, and can be deployed in the cloud or in on-prem and hybrid environments.


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70 Reviews of Zimbra Collaboration Suite

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(34)

34

4 stars

(33)

33

3 stars

(3)

3

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 70 results

March 2019

User Profile Picture

Giridhar from Miracle Software Systems, Inc

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Best Email Client Software

Zimbra, an instant mail setup client which is the best for the corporate sector as we can easily deliver messages and receive the same which works in real time. I have been using Zimbra mail server from the past 2 years and it works remain excellent till time as I don't even have any late deliverability nor any delayed task on it. The features were actually well built for an employee who used to use this on a daily basis and can interact with their colleagues/staff members/clients easily and on time.

Pros

The most I like in Zimbra is: 1. Faster Deliverability of Emails in real time 2. Can add Email Signature to all our emails 3. Can send Events/Meetings Invites 4. User Responsive in design and lite speed software 5. Can use Out of Office option if you're in leave and send automatic responsive email to them 6. Can Import/Backup all emails/contacts with a single click 7. Can search through all our emails by using search options 8. There is an inbuilt Calendar for our quick meetings lookup in it

Cons

Hmm.. At Present, there's no cons or least liked about this software as I have been using it from past 2 years and going with the same speed till now :)

May 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

May 2020

Great solution for Linux based on-prem or cloud email collaboration suite

The deployment was easy, I was able to easily connect the server to our LDAP server and import all of our users. The migration of content was a bit more difficult due to the nature of our old system, practically nothing supports GroupWise, so we had to migrate one account at a time via IMAP from the old server to the new server.

Pros

It is based on Linux, it can do SSO sign-on with Active Directory, as well as most LDAP based authentication directory services. The web mail is full featured, not a light client. They provide both ActiveSync and CalDAV/CardDAV access, which is important for us as a design company using mostly Mac computers.

Cons

The software itself is great. My only issue was for the few times I needed to reach out to Zimbra/Synacor's support, the response time was a bit slow (1-2 days). I assume if this had been an outage and had called in rather than only email my request, I would've received a faster response.

Reasons for Choosing Zimbra Collaboration Suite

It is the product that integrated the best with macOS's native mail and calendar client. It is also based on open source technology (i.e., only the web front-end is proprietary, but all the engines/services powering it are open source software (Postfix, Amavis, SpamAssassin, etc).

Reasons for Switching to Zimbra Collaboration Suite

Novell was bought by another company and the quality of the product and support has gone down drastically in my opinion. We've had a number of acknowledged defects that have been open for over 18 months with no fixes, in some cases completely breaking the calendar functionality, which is a critical component for business operations.

April 2018

Syed Arbab from BankIslami Pakistan Limited

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

April 2018

Its a good product with low cost on-premise mailing and collaboration suite!!

Our organization is based on Linux with end user using the same and we really don;t want to go MS Exchange option so we left with choices of Lotus Notes (Which is a very good yet expensive product), Novell groupwise and Zimbra. Having tested Zimbra around more than 10 years ago we choose this. It has the flexibility to provide mobile base, thick client and thin web base client. So it was good choice and we are quite satisfied with our decision back then

Pros

Its scale-able, robust, secure and low cost. Based on Postfix and other opensource packages it provides good emailing solution. All the included packages are thoroughly tested before included in release. With most of the world going to cloud for email for the organizations need low cost yet secure and scale-able on premise mailing solution Zimbra is a good option. It has very good Web base UI which is very easy to use. There is no performance issues. Visibility with logs is very good . Zimlets are very cool features you can add on

Cons

The support is a bit so so maybe because of change of so many owners of the company. The web ui can use skin option to make it look and feel like different email platform in the market, e.g. if someone is use to outlook or gmail ui then a them/skin could provide that

June 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2021

Zimbra -Messsage and Mail

Easily collaborate with your team and share documents. It's open source, making it simple to use and deploy for businesses of all sizes.

Pros

Documents can be shared instantly. We can use Zimbra desktops to obtain Zimbra experience. Sync your Google, Yahoo!, and Outlook calendars. Zimbra is a BSP hosting partner because of its flexible deployment and virtualization readiness. Vmware Vsphere and KVM hypervisors are also fully supported. In addition, unlike other email companies, Zimbra's technology never locks me out.

Cons

- Setting up the setup server is a little tricky for system administrators; it necessitates linux administrator knowledge. - When one service fails, it can affect others, particularly LDAP services.

February 2019

User Profile Picture

Cynthia from Conduent

Verified Reviewer

Company Size: 10,000+ employees

Industry: Information Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

February 2019

Zimbra Transition

Zimbra was chosen as a preferred suite for our company because it allows for a simple client that every member of our workforce could use without feeling overwhelmed with Outlook or Office 365. With Zimbra it has been easier to encourage collaboration with different teams and team members. More experienced team members who need or desire the muscles of Outlook and easily set Zimbra in Outlook.

Pros

Ok lets begin with the good. Zimbra is a suite that comes with the basic calendar, contact list and the ability to create tasks. It allows you to set reminders, tasks and appointments and share them with coworkers quickly. This is perhaps the best features of this software. It is a relatively simple program without all the bells and whistles of the beast known as Outlook. It is the simplicity of this software and security that makes it ideal for our company. We have just migrated to Zimbra and the roll out for the most part was successful. One thing I absolutely love about Zimbra is the ability to set it up in Outlook. This gives me the collaboration within my team using Zimbra and the features I've come to love in Outlook.

Cons

If you are use to the larger and more powerful collaboration suite known as Office 365, you'll be a bit disappointed with Zimbra. Zimbra is not going to search for you, talk for you or keep your emails forever. What you'll find is a simple program that allows you to collaborate with your coworkers and management without the bells and whistles. It can be a disappointment if you're use to a larger suite. Communication is limited to just responding to an email, and emails are set to a 30 day retention limit. You can use a "Zimlet" to capture and save emails however. As stated above being able to incorporate Zimbra into Outlook is a way to overcome some of the limitations of Zimbra.