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Press releases

More Than One in Four Ransomware Attacks on Healthcare Providers Impact Patient Care

May 21, 2024 - Ransomware attacks on healthcare providers pose a significant threat to patient care and data security. According to Software Advice’s Medical Cybersecurity Survey, more than 25% of ransomware attacks directly impact patient care, leading to disrupted medical services, lost data, and compromised patient safety.

Tech Investments Help SMBs Fortify Supply Chains Amid Economic, Workforce, and Security Concerns

April 24, 2024 - Economic pressures, talent shortages, and cybersecurity threats are plaguing global supply chains, particularly at small to midsize businesses. Software Advice’s International Supply Chain Plans Survey of supply chain management leaders reveals key issues currently impacting small businesses and how they’re building supply chain resilience.

Consumers Embrace Retail Automation, Reject Restaurant Robot Cooks

April 23, 2024 - As rising costs continue to cut into profit margins, retailers and restaurants are implementing automation technology to grow their business. Software Advice’s Automated Customer Experience Survey of over 2,000 respondents finds consumers demand speed and technology while shopping yet reject automation at multiple touch points.

Online Pharmacies Maintain Popularity But Now Face Usability and Cost Challenges

February 12, 2024 - With an overwhelming majority of patients turning to digital platforms for their healthcare needs, the adoption of online pharmacies has surged. However, new research by Software Advice reveals patients now report usability challenges with the apps.

68% of Small Retailers Are Seeing Above Average Shrink Due to Theft, Sparking Need for Proactive Measures

December 18, 2023 - Despite a bombshell retraction in crime-fueled shrink claims, theft is still a growing problem for SMBs according to Software Advice’s 2023 Retail Shrink Preparations Survey.

Small Retailers Double Down on Sustainability to Recoup Losses From Customer Returns

November 6, 2023 - Due to improved sustainability, 35% of retail SMBs say they can recover over half of the cost of a returned product, according to Software Advice.

91% of Patients Interested in Sharing Wearables Data with Their Doctor, Up From 56% Two Years Ago

October 24, 2023 - Trust in wearables for medical use has surged in the past few years, paralleled by an increased demand for its integration by healthcare providers.

60% of Patients Trust Independent Practices Over Corporate Healthcare, Despite Valuing Speedy Care

August 22, 2023 - More than a third of patients prefer visiting independent practices versus 8% who prefer corporate, according to Software Advice’s survey.

77% of Doctors Believe Chatbots Will Treat Patients Within the Next 10 Years

April 18, 2023 - Many medical practices already use chatbots on their websites to assess patient symptoms, but they aren’t advanced enough to treat patients yet, according to Software Advice’s survey.

In the news

Healthcare Dive

More Than a Third of Healthcare Organizations Aren’t Prepared for Cyberattacks: Report

The Sun

Stores ‘Have to Watch for Pushback’ at Self-Checkout if They ‘Go Too Far’ With New Method – it’s a Question of Comfort

HIT Consultant

Online Pharmacies Boom, But Usability Issues Cloud the Future

Drug Store News

Despite Popularity, Online Pharmacies Face Usability, Cost Challenges

Inc.

Theft Prevention Steps by Chains May Drive Clients to Smaller Retailers

Chain Store Age

Survey: Customers have issues with pharmacy apps

Chain Store Age

Shrink is a big problem for small retailers

Security Magazine

54% of SMB retailers have installed security cameras in the past year

Modern Retail

How Retailers are Handling the Record Number of Post-Holiday Returns

Inc.

3 Sustainable Strategies to Improve Your Reverse Logistics Process

Forbes

Can Small Businesses Adapt Their Supply Chain With Current Challenges?

Bloomberg

Retailers Suffer From Inventory Bloat as US Consumers End Two-Year Spree

Becker’s Health IT

95% of Patients Say Telehealth is Easiest Way to Get Diagnoses 

mHealth Intelligence

Over a Third of Adults Use Health Apps, Wearables in 2023, Up From 2018