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Josh P.
Advisor, 7 years
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Updated February 9, 2026
Zoom Workplace vs Zoom Phone: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$14.99
per month
$10.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Call Recording
5.0
API
4.76
Email Reminders
4.71
See All
Voice Mail
4.77
Video Conferencing
4.66
Mobile Access
4.55
See All
Integrations
See All
See All
Pros / Cons
- Zoom Workplace offers unified communications service where i can set up Audio and video meeting in less time, it supports instant messaging during the meeting.
- What I least liked about the software was the fact that a meeting could only last 40 minutes unless you are using the paid version which allows more minutes for the meetings.
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- Being a unified communication platform, it combines phone, video and meetings, chats into a single application - Giving user with utmost ease in communication
- With the voicemail I can clear them out in the app, but it won't clear them out from my desktop phone automatically.
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Ease-of-Use
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.5/ 5
Value for Money
4.5/ 5
4.5/ 5
Customer Support
Highest performing feature
in the comparison
4.4/ 5in the comparison
4.2/ 5
Functionality
4.5/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2024
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
