AdvancedMD EHR vs CareCloud
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.5 / 5
3.7 / 5
Value for Money
3.3 / 5
3.2 / 5
Customer Support
3.4 / 5
3.4 / 5
Functionality
3.6 / 5
3.5 / 5
Last Review Written
August 28, 2024
September 18, 2024
Pros/Cons
Pros
- The training and implementation of Advanced MD to our practice was seamless due to the excellent care of our trainer.
- The salesman was excellent in selling this software and I was so hopeful that it would be beneficial to me and my practice. I was promised that it would be up and running withing 4-6 weeks.
- Our clients appreciate this, as do we. Whenever we have issues, we do have the ability to suggest improvements to the system - which helps.
Cons
- The training and implementation took 4 months and was very frustrating. Their reports are wrong when you analyze them in detail.
- Speed degradation is common complain. Our Practice, and patients and staff suffer as a result, and we lost lot our reputation with Patients and big financial lose for practice.
- I don't like that when you do a reversal on a unapplied payment and you make a mistake it is completely lost and you are unable to fix it.
Pros
- The software and the total service is awesome. I love their communication and willingness to grow and change with what their customers want.
- I like the ease of use, the design is pleasing, and it's easy to navigate. The flexibility of inserting and moving sections, groups, findings is also a great benefit to charting.
- The design of the software also creates a very clean and modern feel to the user, which makes the job more agreeable and appealing.
Cons
- Absolutely the worst billing company possible and I ahev used three so far, horrible off-shore service, restrictive contracts, extremely high rates, and zero feedback or flexibility.
- Worst experience you can ever have. Your practice can go bankrupt with the amount of charges you pay for this stupid E HR.
- Once we attempted to finish our implementation, its weaknesses became glaring with regards to capability and lack of customization. Due to this, we decided CareCloud is not for us.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
138 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
