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Localist vs AudienceView

Localist vs AudienceView

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Overall Rating
4.4 (63)
4.5 (41)
Ease-of-Use
4.3 / 5
4.4 / 5
Value for Money
4.3 / 5
4.4 / 5
Customer Support
4.3 / 5
4.6 / 5
Functionality
4.2 / 5
4.3 / 5
Last Review Written
April 8, 2020
September 21, 2024
Pros/Cons
  • Pros

  • From administrators to calendar users, the platform is intuitive to use and offers truly useful features. Our users love the ease of expressing interest in an event and notifications in their inbox.
  • The integration with our event management system is great and the UX is really good. Super user-friendly and clear with labels, flexible to add your own tags/categories, etc.
  • I like that the platform is very user friendly. We train users around the university to add events and is it extremely helpful to be user friendly.
  • Cons

  • Having to deal with spam comments and events can be frustrating. Not sufficient documentation for creating custom widgets for our website.
  • Older newsletter feature was too limited and difficult, and the newer newsletter feature seems complicated still. A lot of software changes have been difficult to keep up with changes and features.
  • After I've uploaded a new audience, the response time a for it to appear and become useable. This is very confusing and stressful when you need to send the campaign.
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  • Pros

  • I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
  • I really do love the ease of OvantionTix, and the reporting of data makes is extremely easy for a small organization such as ours to fulfill our potential.
  • I am thrilled with the OvationTix experience and look forward to the upgrades that will make it an even more rewarding tool for the work required of a small non-profit.
  • Cons

  • Added a row of seats on the website which put us over capacity in our theatre. It is a fire code violation and we can get fined.
  • Duplicate patrons are not listed chronologically which causes a lot of extra button clicking. I have complained about this before.
  • However, there is a lack of functionality of which I am wishing.
Read all user reviews
Pricing Range
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$
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$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos