Localist vs AudienceView
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.4 / 5
Value for Money
4.3 / 5
4.5 / 5
Customer Support
4.3 / 5
4.7 / 5
Functionality
4.2 / 5
4.4 / 5
Last Review Written
April 8, 2020
July 6, 2022
Pros/Cons
Pros
- I like that the platform is very user friendly. We train users around the university to add events and is it extremely helpful to be user friendly.
- From administrators to calendar users, the platform is intuitive to use and offers truly useful features. Our users love the ease of expressing interest in an event and notifications in their inbox.
- The approval of events is pretty easy and it's nice to have all the info involved - when and who submitted it.
Cons
- Having to deal with spam comments and events can be frustrating. Not sufficient documentation for creating custom widgets for our website.
- Older newsletter feature was too limited and difficult, and the newer newsletter feature seems complicated still. A lot of software changes have been difficult to keep up with changes and features.
- After I've uploaded a new audience, the response time a for it to appear and become useable. This is very confusing and stressful when you need to send the campaign.
Pros
- I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
- I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.
- We went with OvationTix for the 2019-20 season and have been very happy. Their sales team has been super helpful in setting up all of our data.
Cons
- Added a row of seats on the website which put us over capacity in our theatre. It is a fire code violation and we can get fined.
- Duplicate patrons are not listed chronologically which causes a lot of extra button clicking. I have complained about this before.
- However, there is a lack of functionality of which I am wishing.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
