# Dynamics 365 vs BNTouch Mortgage CRM - 2026 Comparison - Software Advice > Dynamics 365 vs BNTouch Mortgage CRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/compare/106335-Dynamics-365/vs/127795-bntouch --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Dynamics 365 vs BNTouch Mortgage CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 10, 2026 # Dynamics 365 vs. BNTouch Mortgage CRM: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 10, 2026 # Dynamics 365 vs. BNTouch Mortgage CRM: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/product/106335-Dynamics-365/) [Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) 4.4 [(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) Starting Price $50.00per month Free trial Free version Pros: - Integration with Microsoft Suite - Customer relationship management Cons: - High cost - Steep learning curve Who uses Dynamics 365 Based on 5825 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (19%), Professional Services (8%) and Retail, Consumer Goods & Services (8%) - Top use cases: CRM (10%), Business Management (10%) and Dashboard (5%) 68% of users recommend this product [](https://www.softwareadvice.com/crm/bntouch-profile/) [BNTouch Mortgage CRM](https://www.softwareadvice.com/crm/bntouch-profile/) 4.5 [(97)](https://www.softwareadvice.com/crm/bntouch-profile/reviews/) Starting Price $95.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses BNTouch Mortgage CRM Based on 97 reviews - Top use case: CRM (43%) 72% of users recommend this product [](https://www.softwareadvice.com/product/106335-Dynamics-365/) Dynamics 365 4.4 [(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) [](https://www.softwareadvice.com/crm/bntouch-profile/) BNTouch Mortgage CRM 4.5 [(97)](https://www.softwareadvice.com/crm/bntouch-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.4 Based on 5,825 reviews Ease of use 4.1 Value for money 4.1 Customer support 4.2 Functionality 4.3 4.5 Based on 97 reviews Ease of use 4.2 Value for money 4.3 Customer support 4.5 Functionality 4.4 ## User interface * * * ## Key features Features selected based on 5,922 reviews from CRM * * * Calendar Management 4.5 Email Management 4.5 Reporting/Analytics 4.4 Sales Pipeline Management 4.4 Task Management 4.5 Workflow Management 4.4 Calendar Management N/A Email Management 4.2 Reporting/Analytics 3.5 Sales Pipeline Management 3.8 Task Management 5.0 Workflow Management N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Microsoft ExcelIntegration rated 4.7 from 58 reviews ](https://www.softwareadvice.com/productivity/microsoft-excel-profile/)[ airSlate SignNowNot enough reviews ](https://www.softwareadvice.com/electronic-signature/signnow-profile/)[ LinkedIn for BusinessNot enough reviews ](https://www.softwareadvice.com/crm/linkedin-for-business-profile/) [ MeridianLink MortgageNot enough reviews ](https://www.softwareadvice.com/mortgage/lendingqb-profile/)[ Microsoft OutlookNot enough reviews ](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[ Google CalendarNot enough reviews ](https://www.softwareadvice.com/scheduling/google-calendar-profile/) ## Reviews * * * VR Verified ReviewerSales SpecialistComputer Software, 51-200 employees "I primarily use the Sales module, and it does a great job of helping me track accounts, opportunities, and sales qualified leads (SQLs) in an organized way." May 23, 2026 KA khyan a.ManagerRetail, 1001-5000 employees "There’s also a bit of friction in day-to-day use - too many clicks in certain workflows, and if the system isn’t well maintained, pipeline hygiene can slip pretty quickly." Apr 13, 2026 MD Mark D.Loan OfficerFinancial Services, 51-200 employees "The platform is designed from the ground up for mortgage professionals, which means its features are highly relevant and effective for lead management, client communication, and automating the loan process." Sep 3, 2025 Gregory V.Loan OriginatorFinancial Services, 51-200 employees "On top of that, they refused to refund any portion of my purchase, including the "white glove" service that was never actually performed." May 4, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [NetSuite vs Dynamics 365](https://www.softwareadvice.com/compare/25483-netsuite-financials-accounting-software/vs/106335-Dynamics-365/)[HubSpot CRM vs Dynamics 365](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/106335-Dynamics-365/)[Salesforce Sales Cloud vs BNTouch Mortgage CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/127795-bntouch/)[HubSpot CRM vs BNTouch Mortgage CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/127795-bntouch/)