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Dynamics 365 vs Psyquel

Dynamics 365 vs Psyquel

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Overall Rating
4.4 (5718)
4.5 (73)
Ease-of-Use
4.1 / 5
4.5 / 5
Value for Money
4.1 / 5
4.4 / 5
Customer Support
4.2 / 5
4.6 / 5
Functionality
4.3 / 5
4.3 / 5
Last Review Written
October 6, 2024
August 23, 2023
Pros/Cons
  • Pros

  • I have been impressed by the power of its analysis and reporting tools. Thanks to them, I have been able to make more informed and strategic decisions to drive the growth of my business.
  • The reports are clean and i love the multiple project document management through Dynamics 365 and the contacts management is good and analytics are very easy to create.
  • Dynamics 365 is the perfect combination of a world class ERP and CRM. The customer and lead management is outstanding with countless options to simplify daily tasks for users.
  • Cons

  • I always have the error message "an error' occurred, contact admin. I have not succestfully use this app on my phone.
  • It needs some customization for your need and sometime it gives you errors and that is little unlikely to be in Microsoft products.
  • It turns some people off to products when they have to wait for a live agent, and even worse- that's the only option. I didn't make this a priority simply because I'm not in the category.
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  • Pros

  • It is easy to use; very time efficient for billing and adding new clients; having a designated Rep from Psyquel has been awesome; very helpful, patient, responsive.
  • I like that this software is easy to use. I also like that someone is available to help me if I have any questions.
  • The software is great, the customer support is outstanding. Kimberly really stays on top of things.
  • Cons

  • Whenever I have had a question or problem, they respond immediately.
  • Since I am not computer person, sometimes knowing all options available and how to use them can be frustrating.
  • When I receive insurance information, it usually requires several follow-ups, because the messages are misleading and not helpful.
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Pricing Range
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$
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$
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$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos