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Dynamics 365 vs Xentral Software
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.4 / 5
Value for Money
4.1 / 5
4.3 / 5
Customer Support
4.2 / 5
3.8 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
March 18, 2025
February 21, 2025
Pros/Cons
Pros
- I have been impressed by the power of its analysis and reporting tools. Thanks to them, I have been able to make more informed and strategic decisions to drive the growth of my business.
- The reports are clean and i love the multiple project document management through Dynamics 365 and the contacts management is good and analytics are very easy to create.
- Dynamics 365 is the perfect combination of a world class ERP and CRM. The customer and lead management is outstanding with countless options to simplify daily tasks for users.
Cons
- I always have the error message "an error' occurred, contact admin. I have not succestfully use this app on my phone.
- It needs some customization for your need and sometime it gives you errors and that is little unlikely to be in Microsoft products.
- It turns some people off to products when they have to wait for a live agent, and even worse- that's the only option. I didn't make this a priority simply because I'm not in the category.
Pros
- Excellent software, making good progress over the years in terms of enhancing functionality and optimizing UI/UX.
- That's why I am very happy that I have implemented Xentral - the software is very clear and structured for a fully comprehensive ERP system.
- If you want you can avoid contact and just have a 14 day demo. Fast improvement and continuos development of the software is a good promise for the future.
Cons
- Especially if goods are returned damaged or broken, we have to rely on workarounds so that the goods are separated from the good ones.
- Without a working ERP system, it is really hard to keep an overview and control of your business these days.
- If we musst chose something, it will be that we need to pay for all features altough we use just a little of them (10% i guess).
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
