# Dynamics 365 vs Pipedrive - 2026 Comparison - Software Advice

> Dynamics 365 vs Pipedrive - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/compare/106335-Dynamics-365/vs/321306-pipedrive

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Dynamics 365 vs Pipedrive

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Updated June 10, 2026

# Dynamics 365 vs. Pipedrive: 2026 Comparison

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Updated June 10, 2026

# Dynamics 365 vs. Pipedrive: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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Add product

[](https://www.softwareadvice.com/product/106335-Dynamics-365/)

[Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/)

4.4

[(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/)

Starting Price

$50.00per month

Free trial

Free version

Pros:

-   Integration with Microsoft Suite
-   Customer relationship management

Cons:

-   High cost
-   Steep learning curve

Who uses Dynamics 365

Based on 5825 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (19%), Professional Services (8%) and Retail, Consumer Goods & Services (8%)
-   Top use cases: CRM (10%), Business Management (10%) and Dashboard (5%)

68% of users recommend this product

[](https://www.softwareadvice.com/crm/pipedrive-profile/)

[Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)

4.5

[(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)

Starting Price

$19.00per month

Free trial

Free version

Pros:

-   Customer relationship management
-   Visual sales pipeline

Cons:

-   Poor customer support
-   Expensive pricing

Who uses Pipedrive

Based on 3055 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (23%), Professional Services (18%) and Finance & Accounting (8%)
-   Top use cases: CRM (16%), Sales Tracking (8%) and Lead Management (7%)

81% of users recommend this product

[](https://www.softwareadvice.com/product/106335-Dynamics-365/)

Dynamics 365

4.4

[(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/)

[](https://www.softwareadvice.com/crm/pipedrive-profile/)

Pipedrive

4.5

[(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)

+

Add product

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## User satisfaction

* * *

4.4

Based on 5,825 reviews

Ease of use

4.1

Value for money

4.1

Customer support

4.2

Functionality

4.3

4.5

Based on 3,055 reviews

Ease of use

4.5

Value for money

4.4

Customer support

4.4

Functionality

4.3

## User interface

* * *

## Key features

Features selected based on 8,880 reviews from Distribution CRM

* * *

Calendar Management

4.5

Customer Journey Mapping

N/A

Email Management

4.5

Quotes/Estimates

N/A

Reporting/Analytics

4.4

Sales Pipeline Management

4.4

Calendar Management

4.4

Customer Journey Mapping

3.8

Email Management

4.0

Quotes/Estimates

3.1

Reporting/Analytics

4.1

Sales Pipeline Management

4.5

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Microsoft ExcelIntegration rated 4.7 from 58 reviews

](https://www.softwareadvice.com/productivity/microsoft-excel-profile/)[

airSlate SignNowNot enough reviews

](https://www.softwareadvice.com/electronic-signature/signnow-profile/)[

LinkedIn for BusinessNot enough reviews

](https://www.softwareadvice.com/crm/linkedin-for-business-profile/)

[

AircallNot enough reviews

](https://www.softwareadvice.com/call-center/aircall-profile/)[

ProposifyNot enough reviews

](https://www.softwareadvice.com/cpq/proposify-profile/)[

QuickBooks OnlineNot enough reviews

](https://www.softwareadvice.com/product/393202-QuickBooks-Online/)

## Reviews

* * *

VR

Verified ReviewerSales SpecialistComputer Software, 51-200 employees

"I primarily use the Sales module, and it does a great job of helping me track accounts, opportunities, and sales qualified leads (SQLs) in an organized way."

May 23, 2026

KA

khyan a.ManagerRetail, 1001-5000 employees

"There’s also a bit of friction in day-to-day use - too many clicks in certain workflows, and if the system isn’t well maintained, pipeline hygiene can slip pretty quickly."

Apr 13, 2026

Jonathon B.Senor Content ManagerMarketing and Advertising, 11-50 employees

"Pipedrive helps us stay organized and consistent with our sales process by centralizing all deals, contracts, and activities in a single system."

May 7, 2026

MF

Mark F.Licensed Real Estate SalespersonReal Estate, 11-50 employees

"Ironically, they sell prospecting tools built to surface total strangers, but won't let me email people I've done business with for years."

Jun 4, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[NetSuite vs Dynamics 365](https://www.softwareadvice.com/compare/25483-netsuite-financials-accounting-software/vs/106335-Dynamics-365/)[QuickBooks Online vs Dynamics 365](https://www.softwareadvice.com/compare/106335-Dynamics-365/vs/393202-QuickBooks-Online/)[HubSpot CRM vs Pipedrive](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/321306-pipedrive/)[Salesforce Sales Cloud vs Pipedrive](https://www.softwareadvice.com/compare/2764-Salesforce/vs/321306-pipedrive/)