# Dynamics 365 vs monday CRM - 2026 Comparison - Software Advice

> Dynamics 365 vs monday CRM - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/compare/106335-Dynamics-365/vs/348745-monday-crm

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Dynamics 365 vs monday CRM

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Updated June 10, 2026

# Dynamics 365 vs. monday CRM: 2026 Comparison

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Updated June 10, 2026

# Dynamics 365 vs. monday CRM: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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[](https://www.softwareadvice.com/product/106335-Dynamics-365/)

[Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/)

4.4

[(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/)

Starting Price

$50.00per month

Free trial

Free version

Pros:

-   Integration with Microsoft Suite
-   Customer relationship management

Cons:

-   High cost
-   Steep learning curve

Who uses Dynamics 365

Based on 5825 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (19%), Professional Services (8%) and Retail, Consumer Goods & Services (8%)
-   Top use cases: CRM (10%), Business Management (10%) and Dashboard (5%)

68% of users recommend this product

[](https://www.softwareadvice.com/marketing/monday-crm-profile/)

[monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/)

4.7

[(462)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/)

Starting Price

$12.00per month

Free trial

Free version

Pros:

-   Ease of Use
-   Process and Workflow

Cons:

-   Pricing

Who uses monday CRM

Based on 462 reviews

-   Popular among: Small businesses
-   Most common industries: Professional Services (23%), IT & Software Development (13%) and Retail, Consumer Goods & Services (8%)
-   Top use case: CRM (44%)

85% of users recommend this product

[](https://www.softwareadvice.com/product/106335-Dynamics-365/)

Dynamics 365

4.4

[(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/)

[](https://www.softwareadvice.com/marketing/monday-crm-profile/)

monday CRM

4.7

[(462)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/)

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## User satisfaction

* * *

4.4

Based on 5,825 reviews

Ease of use

4.1

Value for money

4.1

Customer support

4.2

Functionality

4.3

4.7

Based on 462 reviews

Ease of use

4.7

Value for money

4.5

Customer support

4.6

Functionality

4.5

## User interface

* * *

## Key features

Features selected based on 6,287 reviews from Lead Generation

* * *

Calendar Management

4.5

Email Management

4.5

Quotes/Estimates

N/A

Reporting/Analytics

4.4

Sales Pipeline Management

4.4

Segmentation

N/A

Calendar Management

4.0

Email Management

4.3

Quotes/Estimates

4.4

Reporting/Analytics

4.3

Sales Pipeline Management

4.5

Segmentation

4.3

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Microsoft ExcelIntegration rated 4.7 from 58 reviews

](https://www.softwareadvice.com/productivity/microsoft-excel-profile/)[

airSlate SignNowNot enough reviews

](https://www.softwareadvice.com/electronic-signature/signnow-profile/)[

LinkedIn for BusinessNot enough reviews

](https://www.softwareadvice.com/crm/linkedin-for-business-profile/)

[

Google DriveNot enough reviews

](https://www.softwareadvice.com/cms/google-drive-profile/)[

ShopifyNot enough reviews

](https://www.softwareadvice.com/retail/shopify-profile/)[

StripeNot enough reviews

](https://www.softwareadvice.com/product/49509-Stripe/)

## Reviews

* * *

VR

Verified ReviewerSales SpecialistComputer Software, 51-200 employees

"I primarily use the Sales module, and it does a great job of helping me track accounts, opportunities, and sales qualified leads (SQLs) in an organized way."

May 23, 2026

KA

khyan a.ManagerRetail, 1001-5000 employees

"There’s also a bit of friction in day-to-day use - too many clicks in certain workflows, and if the system isn’t well maintained, pipeline hygiene can slip pretty quickly."

Apr 13, 2026

SE

Sandy E.Office AdministratorFinancial Services, 11-50 employees

"I love that it links and works seamlessly with Monday.com's work management platform, so we can very easily convert leads that are won over to project management seamlessly!"

Apr 20, 2026

Ashley N.Founder, Marketing and Operations SpecialistMarketing and Advertising, 2-10 employees

"A few other areas that didn't work well for me initially (clicking the create contact button removed the lead from that board, but I would like to be able to see an all time number of leads for tracking and reporting)."

Apr 23, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[NetSuite vs Dynamics 365](https://www.softwareadvice.com/compare/25483-netsuite-financials-accounting-software/vs/106335-Dynamics-365/)[HubSpot CRM vs Dynamics 365](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/106335-Dynamics-365/)[Salesforce Sales Cloud vs monday CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/348745-monday-crm/)[HubSpot CRM vs monday CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/348745-monday-crm/)