# Userpilot vs Dovetail - 2026 Comparison - Software Advice

> Userpilot vs Dovetail - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/compare/108924-userpilot/vs/345899-Dovetail

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Userpilot vs Dovetail

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 3, 2026

# Userpilot vs. Dovetail: 2026 Comparison

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Updated June 3, 2026

# Userpilot vs. Dovetail: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/customer-success/userpilot-profile/)

[Userpilot](https://www.softwareadvice.com/customer-success/userpilot-profile/)

4.6

[(57)](https://www.softwareadvice.com/customer-success/userpilot-profile/reviews/)

Starting Price

$249.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Userpilot

Based on 57 reviews

-   Top use cases: Customer Success (5%), User Experience (UX) (4%) and Digital Adoption Platform (4%)

88% of users recommend this product

[](https://www.softwareadvice.com/product/345899-Dovetail/)

[Dovetail](https://www.softwareadvice.com/product/345899-Dovetail/)

4.6

[(97)](https://www.softwareadvice.com/product/345899-Dovetail/reviews/)

Starting Price

$29.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Dovetail

Based on 97 reviews

-   Top use case: User Experience (UX) (36%)

89% of users recommend this product

[](https://www.softwareadvice.com/customer-success/userpilot-profile/)

Userpilot

4.6

[(57)](https://www.softwareadvice.com/customer-success/userpilot-profile/reviews/)

[](https://www.softwareadvice.com/product/345899-Dovetail/)

Dovetail

4.6

[(97)](https://www.softwareadvice.com/product/345899-Dovetail/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.6

Based on 57 reviews

Ease of use

4.5

Value for money

4.7

Customer support

4.7

Functionality

4.6

4.6

Based on 97 reviews

Ease of use

4.6

Value for money

4.4

Customer support

4.7

Functionality

4.3

## User interface

* * *

## Key features

Features selected based on 154 reviews from User Experience (UX)

* * *

Customer Engagement

5.0

Data Import/Export

N/A

Data Visualization

N/A

Onboarding

5.0

Reporting/Analytics

4.0

Customer Engagement

N/A

Data Import/Export

4.1

Data Visualization

3.5

Onboarding

N/A

Reporting/Analytics

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Dropbox BusinessNot enough reviews

](https://www.softwareadvice.com/file-sharing/dropbox-profile/)[

Help ScoutNot enough reviews

](https://www.softwareadvice.com/crm/help-scout-profile/)[

IntercomNot enough reviews

](https://www.softwareadvice.com/crm/intercom-profile/)

## Reviews

* * *

VR

Verified Reviewercontinuous improvement managerTransportation/Trucking/Railroad, 51-200 employees

"the templates to onboard were very intuitive and keeping the clients updated with new release was very easy with this tool."

Nov 17, 2022

RN

Rajeesh N.UX DesignerInformation Technology and Services, 11-50 employees

"Sometimes I noticed when you create flows on Userpilot the interface hangs and takes time to load, this also few a times eats up the RAM too."

Mar 18, 2023

EF

Emi F.User Experience ResearcherInformation Technology and Services, 201-500 employees

"They provide a wide set of tools to look at your interview data (and now also surveys, NPS, tickets, etc), and synthesize it from a birds eye view. If you're trying to build a dynamic, ever growing repository, Magic Search is a gamechanger for finding what you need amidst the reams of data."

Oct 30, 2024

AS

Alex S.Senior manager, scientific liaisonsBiotechnology, 201-500 employees

"The inability to limit access to a single recording from within a folder makes it challenging to collaborate when proprietary information is involved."

May 24, 2025

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Skalin vs Userpilot](https://www.softwareadvice.com/customer-success/skalin-profile/vs/userpilot/)[LiveAgent vs Userpilot](https://www.softwareadvice.com/crm/liveagent-profile/vs/userpilot/)[Adobe XD vs Dovetail](https://www.softwareadvice.com/compare/225523-adobe-xd/vs/345899-Dovetail/)[Lyssna vs Dovetail](https://www.softwareadvice.com/compare/144529-usabilityhub/vs/345899-Dovetail/)