# LiveAgent vs monday service - 2026 Comparison - Software Advice > LiveAgent vs monday service - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/compare/109980-liveagent/vs/522125-monday-service --- [Home](https://www.softwareadvice.com/) / [Customer Service Software](https://www.softwareadvice.com/crm/customer-service-comparison/) / LiveAgent vs monday service Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 8, 2026 # LiveAgent vs. monday service: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 8, 2026 # LiveAgent vs. monday service: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/liveagent-profile/) [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: - Customer Support - Live Chat Cons: - Email Management - Call Management Who uses LiveAgent Based on 1786 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (23%), Retail, Consumer Goods & Services (13%) and Professional Services (12%) - Top use cases: Live Chat (25%), Help Desk (19%) and Customer Service (19%) 88% of users recommend this product [](https://www.softwareadvice.com/product/522125-monday-service/) [monday service](https://www.softwareadvice.com/product/522125-monday-service/) 4.6 [(108)](https://www.softwareadvice.com/product/522125-monday-service/reviews/) Starting Price $31.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses monday service Based on 108 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (16%), Health & Medicine (11%) and Professional Services (11%) - Top use cases: Project Management (25%), Customer Service (19%) and Customer Support (15%) 82% of users recommend this product [](https://www.softwareadvice.com/crm/liveagent-profile/) LiveAgent 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) [](https://www.softwareadvice.com/product/522125-monday-service/) monday service 4.6 [(108)](https://www.softwareadvice.com/product/522125-monday-service/reviews/) + Add product Add product ## User satisfaction * * * 4.7 Based on 1,786 reviews Ease of use 4.6 Value for money 4.6 Customer support 4.7 Functionality 4.6 4.6 Based on 108 reviews Ease of use 4.6 Value for money 4.4 Customer support 4.3 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 1,894 reviews from Customer Service * * * Autoresponders 4.5 Canned Responses 4.6 Chat/Messaging 4.7 Configuration Management N/A File Sharing 4.6 Inventory Management N/A Autoresponders N/A Canned Responses N/A Chat/Messaging N/A Configuration Management 5.0 File Sharing N/A Inventory Management 3.9 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Shift4ShopNot enough reviews ](https://www.softwareadvice.com/ecommerce/3dcart-profile/)[ BigCommerceNot enough reviews ](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/)[ ProjectManagerNot enough reviews ](https://www.softwareadvice.com/project-management/projectmanager-profile/) ## Reviews * * * VR Vishal R.Customer Support ExecutiveElectrical/Electronic Manufacturing, 1001-5000 employees "According to my experience live agent help us in providing the best customer support for our company and create a good relationship with our clients all over the world wearable to respond to complaint tickets just in few minutes" May 8, 2026 LD Lukáš D.CEOSecurity and Investigations, 11-50 employees "Email response times are frustratingly long, and the absence of phone support or screen-sharing options makes resolving complex issues unnecessarily slow." Apr 30, 2026 KF Kathy F.Amazon SpecialistMarketing and Advertising, 11-50 employees "Monday is good because we can edit the view and add more tables on the overview, depending on what things we want to see right away." Jul 31, 2025 Derik P.Account ManagerMarketing and Advertising, 11-50 employees "The included features got muddled and confusing when I was weighing the Task Manager tool vs. the CRM tool (which has its task manager included)." Jul 31, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Salesforce Sales Cloud vs LiveAgent](https://www.softwareadvice.com/compare/2764-Salesforce/vs/109980-liveagent/)[Zendesk Suite vs LiveAgent](https://www.softwareadvice.com/compare/26892-Zendesk/vs/109980-liveagent/)[Salesforce Sales Cloud vs monday service](https://www.softwareadvice.com/compare/2764-Salesforce/vs/522125-monday-service/)[Zendesk Suite vs monday service](https://www.softwareadvice.com/compare/26892-Zendesk/vs/522125-monday-service/) LiveAgent vs monday service - 2026 Comparison - Software Advice