# Groove vs Mixmax - 2026 Comparison - Software Advice > Groove vs Mixmax - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/compare/110166-Groove/vs/168865-mixmax --- [Home](https://www.softwareadvice.com/) / [Customer Success Software](https://www.softwareadvice.com/customer-success/) / Groove vs Mixmax Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 3, 2026 # Groove vs. Mixmax: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 3, 2026 # Groove vs. Mixmax: 2026 Comparison Skip hours of research. 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Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/product/110166-Groove/) [Groove](https://www.softwareadvice.com/product/110166-Groove/) 4.5 [(87)](https://www.softwareadvice.com/product/110166-Groove/reviews/) Starting Price $29.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Groove Based on 87 reviews - Top use cases: Customer Service (18%), IT Ticketing Systems (8%) and Knowledge Management (8%) 80% of users recommend this product [](https://www.softwareadvice.com/crm/mixmax-profile/) [Mixmax](https://www.softwareadvice.com/crm/mixmax-profile/) 4.6 [(236)](https://www.softwareadvice.com/crm/mixmax-profile/reviews/) Starting Price $34.00per month Free trial Free version Pros: - Features - Ease of Use Cons: - Email Management Who uses Mixmax Based on 236 reviews - Popular among: Small businesses - Most common industries: Professional Services (26%) and IT & Software Development (25%) - Top use cases: Email Tracking (22%), Email Management (14%) and Customer Success (7%) 85% of users recommend this product [](https://www.softwareadvice.com/product/110166-Groove/) Groove 4.5 [(87)](https://www.softwareadvice.com/product/110166-Groove/reviews/) [](https://www.softwareadvice.com/crm/mixmax-profile/) Mixmax 4.6 [(236)](https://www.softwareadvice.com/crm/mixmax-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 87 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.7 Functionality 4.2 4.6 Based on 236 reviews Ease of use 4.6 Value for money 4.3 Customer support 4.4 Functionality 4.6 ## User interface * * * ## Key features Features selected based on 323 reviews from Customer Success * * * Access Controls/Permissions 4.8 Catalog Management 5.0 Collaboration Tools 5.0 Content Management 4.8 Data Import/Export N/A Event Triggered Actions N/A Access Controls/Permissions N/A Catalog Management N/A Collaboration Tools N/A Content Management N/A Data Import/Export N/A Event Triggered Actions 5.0 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ GitHubNot enough reviews ](https://www.softwareadvice.com/project-management/github-profile/)[ MailchimpNot enough reviews ](https://www.softwareadvice.com/crm/mailchimp-profile/)[ Meta for BusinessNot enough reviews ](https://www.softwareadvice.com/social-networking/facebook-profile/) [ Twitter/XNot enough reviews ](https://www.softwareadvice.com/social-networking/twitter-profile/)[ SlackNot enough reviews ](https://www.softwareadvice.com/remote-support/slack-profile/)[ Salesforce Sales CloudNot enough reviews ](https://www.softwareadvice.com/product/2764-Salesforce/) ## Reviews * * * LK Lauren K.Financial AnalystElectrical/Electronic Manufacturing, 201-500 employees "It has allowed us to successfully gain visibility into the various requests from our customers and is playing a huge role in team members being able to support each other more effectively!" Feb 13, 2024 EC Emanuela C.Campaign ManagerConsumer Services, 11-50 employees "I use it daily (almost 2-3 hours working through Groove emails) and receive suggestions, summary and edit the message according to the customers I am sending it to feels great and changed the pov for our customers too as they felt communication was more personalised." Jan 24, 2024 amit s.Team leadBuilding Materials, 501-1000 employees "Scheduling meetings was quick, and I could easily see when my emails were opened, helping me follow up on time." Oct 29, 2024 CS Christos S.CEOComputer Games, 2-10 employees "Sequences (campaigns) once they start it's hard to adjust or add new steps in-betweenNo ability to find emails" Feb 11, 2023 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Salesforce Sales Cloud vs Groove](https://www.softwareadvice.com/compare/2764-Salesforce/vs/110166-Groove/)[Zendesk Suite vs Groove](https://www.softwareadvice.com/compare/26892-Zendesk/vs/110166-Groove/)[Mailchimp vs Mixmax](https://www.softwareadvice.com/crm/mailchimp-profile/vs/mixmax/)[GMass vs Mixmax](https://www.softwareadvice.com/email-marketing/gmass-profile/vs/mixmax/)