# Mailchimp vs Freshsales - 2026 Comparison - Software Advice

> Mailchimp vs Freshsales - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/compare/111921-mailchimp/vs/113796-Freshsales

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Mailchimp vs Freshsales

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Updated June 15, 2026

# Mailchimp vs. Freshsales: 2026 Comparison

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Updated June 15, 2026

# Mailchimp vs. Freshsales: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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Add product

[](https://www.softwareadvice.com/crm/mailchimp-profile/)

[Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/)

4.5

[(17625)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/)

Starting Price

$13.00per month

Free trial

Free version

Pros:

-   Email marketing campaigns
-   Email templates

Cons:

-   Contact management
-   Expensive for small businesses

Who uses Mailchimp

Based on 17625 reviews

-   Popular among: Small businesses
-   Most common industries: Professional Services (16%), IT & Software Development (16%) and Retail, Consumer Goods & Services (9%)
-   Top use cases: Email Marketing (17%), Email Management (3%) and Campaign Management (3%)

76% of users recommend this product

[](https://www.softwareadvice.com/product/113796-Freshsales/)

[Freshsales](https://www.softwareadvice.com/product/113796-Freshsales/)

4.5

[(622)](https://www.softwareadvice.com/product/113796-Freshsales/reviews/)

Starting Price

$11.00per month

Free trial

Free version

Pros:

-   User Interface
-   Sales and Customer Management

Cons:

-   Account Management
-   Email Integration

Who uses Freshsales

Based on 622 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (30%), Professional Services (15%) and Finance & Accounting (8%)
-   Top use cases: CRM (17%), Sales Tracking (9%) and Lead Management (9%)

82% of users recommend this product

[](https://www.softwareadvice.com/crm/mailchimp-profile/)

Mailchimp

4.5

[(17625)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/)

[](https://www.softwareadvice.com/product/113796-Freshsales/)

Freshsales

4.5

[(622)](https://www.softwareadvice.com/product/113796-Freshsales/reviews/)

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Add product

Add product

## User satisfaction

* * *

4.5

Based on 17,625 reviews

Ease of use

4.4

Value for money

4.4

Customer support

4.2

Functionality

4.4

4.5

Based on 622 reviews

Ease of use

4.4

Value for money

4.4

Customer support

4.4

Functionality

4.4

## User interface

* * *

## Key features

Features selected based on 18,247 reviews from CRM

* * *

A/B Testing

4.3

Autoresponders

4.4

Calendar Management

N/A

Campaign Analytics

4.5

Campaign Scheduling

4.6

CAN-SPAM Compliance

4.4

A/B Testing

N/A

Autoresponders

N/A

Calendar Management

3.7

Campaign Analytics

N/A

Campaign Scheduling

N/A

CAN-SPAM Compliance

N/A

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

EasypromosNot enough reviews

](https://www.softwareadvice.com/marketing/easypromos-profile/)[

Epos NowNot enough reviews

](https://www.softwareadvice.com/retail/epos-now-profile/)[

Evernote TeamsNot enough reviews

](https://www.softwareadvice.com/project-management/evernote-profile/)

[

HubSpot CRMNot enough reviews

](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[

MailchimpNot enough reviews

](https://www.softwareadvice.com/crm/mailchimp-profile/)[

Google WorkspaceNot enough reviews

](https://www.softwareadvice.com/marketing/google-workspace-profile/)

## Reviews

* * *

AP

Ashley P.HR ManagerMaritime, 51-200 employees

"The platform offers extensive customization options, allowing users to tailor emails, branding, and automation workflows to fit their organization’s needs without requiring advanced technical skills."

Jun 3, 2026

AP

Ashley P.HR ManagerMaritime, 51-200 employees

"The biggest challenge I've encountered is exporting survey or campaign response data. When multiple responses are collected, the export format can be difficult to work with and doesn't always make it easy to associate responses with individual respondents."

Jun 3, 2026

RW

Ruzan W.ItAccounting, 11-50 employees

"Lead Management\*\*: Freshsales provides robust tools for managing leads, including customizable pipelines and automated workflows that streamline the sales process."

Oct 1, 2024

VR

Verified ReviewerOperations ManagerHospitality, 2-10 employees

"Even though I asked several times during the sales process, as it was a key point for us (and honestly, it's baffling 2 products in a suite don't synch up to start with) and was assured they synched, it turned out after deep exploration by support and baffling messages by the front end that they didn't."

Feb 26, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Brevo vs Mailchimp](https://www.softwareadvice.com/scheduling/brevo-profile/vs/mailchimp/)[ActiveCampaign vs Mailchimp](https://www.softwareadvice.com/crm/activecampaign-profile/vs/mailchimp/)[HubSpot CRM vs Freshsales](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/113796-Freshsales/)[Salesforce Sales Cloud vs Freshsales](https://www.softwareadvice.com/compare/2764-Salesforce/vs/113796-Freshsales/)