ManageEngine Endpoint Central vs PDQ Deploy & Inventory
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.7 / 5
Value for Money
4.5 / 5
4.8 / 5
Customer Support
4.4 / 5
4.7 / 5
Functionality
4.5 / 5
4.7 / 5
Last Review Written
September 27, 2024
August 2, 2024
Pros/Cons
Pros
- For such a great price you get fantastic tool with which you can do absolutely any action on any managed OS, as well as get any inventory details for the licenses/hardware and so on.
- Patch Management, Asset Management and Tracking and the ability to automate software deployment are the best winning features for us.
- It's helped me on multiple occasions and has always been reliable. The customer service is also super responsive and helpful.
Cons
- The endless number of bugs and faults and problems that have plagued this software since version 10.0.6 was released.
- That is pretty annoying. Some of the error codes are also not understandable.
- Too many times we have errors that are unexplained.
Pros
- The reliability and ease of use of PDQ is great. I also love the ability to customize and create packages.
- I love the product, it's reliable, easy to use, robust features, and the support folks are great.
- All patches, updates and upgrades are resolved very quickly and in addition your support is very fast and friendly. I am very happy that I chose PDQ.
Cons
- Lack of remote client aside (Connect would resolve that) , lack of information for connection errors, and the basic reports with certain fields limiting other fields is quite annoying.
- The error messages on the deploys are not so clear, it difficults the troubleshooting on the first time without some research.
- Can be a little difficult to find the silent install switches for some of the software.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
