Home
/
Unified Endpoint Management (UEM) Software/
ManageEngine Endpoint Central vs IBM Security MaaS360
ManageEngine Endpoint Central vs IBM Security MaaS360
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
3.8 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.4 / 5
3.8 / 5
Functionality
4.5 / 5
4.3 / 5
Last Review Written
October 3, 2024
September 24, 2023
Pros/Cons
Pros
- For such a great price you get fantastic tool with which you can do absolutely any action on any managed OS, as well as get any inventory details for the licenses/hardware and so on.
- Patch Management, Asset Management and Tracking and the ability to automate software deployment are the best winning features for us.
- It's helped me on multiple occasions and has always been reliable. The customer service is also super responsive and helpful.
Cons
- The endless number of bugs and faults and problems that have plagued this software since version 10.0.6 was released.
- That is pretty annoying. Some of the error codes are also not understandable.
- Too many times we have errors that are unexplained.
Pros
- The ability to add new users and devices is pretty easy. Overall I need to give it a good mark because it does what we want it to.
- Overall it accomplishes our main goal of having control over the device so we are happy.
- Secure and easy to use and implement. I won't name names, but I have used other UEM systems and this one taks the cake for being all around the best product for your company and clients you support.
Cons
- The UI is a pain to navigate, functions don't notify you if they are executed succesfully or not, and app updates won't work for no reason and manually updating them is also a pain.
- Once a device is lost, you have to continue to pay for a license on that device or it becomes unlocked and the end user can take control of it.
- Notifications for the app work sometimes and not work other times. IT doesn’t know what would cause this problem.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
