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Eventbrite vs Tix
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.7 / 5
Value for Money
4.5 / 5
4.9 / 5
Customer Support
4.3 / 5
5 / 5
Functionality
4.5 / 5
4.8 / 5
Last Review Written
November 25, 2024
March 28, 2024
Pros/Cons
Pros
- Top benefits include the ease of setup, scheduling and promoting each new event. Simple registration which syncs with most email and calendar platforms and insightful and clear reports and analytics.
- Pretty easy to set up an event, good depth of features that more than covered my basic needs, some nice inbuilt featuers like automated email reminders before the event.
- Anything you need to plan can be accomplished with Eventbrite. Its easy to use and create content that you will you will be very pleased with.
Cons
- Horrible customer service. We are unable to log into our account to see who paid for the event.
- They have refused to renegotiate the contract but also refuse to release funds so we can pull off our event.
- It was confusing for my users to use the system from their end. It was common for people to register wrong.
Pros
- They are very responsive and I like the program and service so much I have recommended it to other schools and arts programs.
- Also important is the ease of getting up and running quickly on this platform, the ability to track our sales in real-time, and the ability to easily produce informative reports.
- I needed ease of use, dependability, scalability, performance and excellent performance all at a good price. Tix has delivered all of that and more.
Cons
- It was literally a day from hell that we hated. Now, we simply sit back and watch.
- I have worked with other systems that had no one to talk with and no "phone a friend" option which I found unbearable.
- They get frustrated when they reserve a seat then have to request a password-- then the seat is reserved in the system but they cannot access it.
Pricing
Pricing Range
$
$
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$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
