# Medallia Experience Cloud vs UmfrageOnline - 2026 Comparison - Software Advice > Medallia Experience Cloud vs UmfrageOnline - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/compare/140518-medallia/vs/449992-Enquetes-Maken --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Medallia Experience Cloud vs UmfrageOnline Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 15, 2026 # Medallia Experience Cloud vs. UmfrageOnline: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 15, 2026 # Medallia Experience Cloud vs. UmfrageOnline: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/customer-loyalty/medallia-profile/) [Medallia Experience Cloud](https://www.softwareadvice.com/customer-loyalty/medallia-profile/) 4.5 [(33)](https://www.softwareadvice.com/customer-loyalty/medallia-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Medallia Experience Cloud Based on 33 reviews - Top use cases: Customer Satisfaction (15%), Survey (12%) and Customer Experience (9%) 80% of users recommend this product [](https://www.softwareadvice.com/product/449992-Enquetes-Maken/) [UmfrageOnline](https://www.softwareadvice.com/product/449992-Enquetes-Maken/) 4.6 [(1678)](https://www.softwareadvice.com/product/449992-Enquetes-Maken/reviews/) Starting Price $35.00per month Free trial Free version Pros: - Ease of Use - Survey Creation Cons: - Subscription - Pricing Who uses UmfrageOnline Based on 1678 reviews - Popular among: Small businesses - Most common industry: Education & Learning (39%) - Top use case: Survey (100%) 74% of users recommend this product [](https://www.softwareadvice.com/customer-loyalty/medallia-profile/) Medallia Experience Cloud 4.5 [(33)](https://www.softwareadvice.com/customer-loyalty/medallia-profile/reviews/) [](https://www.softwareadvice.com/product/449992-Enquetes-Maken/) UmfrageOnline 4.6 [(1678)](https://www.softwareadvice.com/product/449992-Enquetes-Maken/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 33 reviews Ease of use 4.5 Value for money 4.4 Customer support 4.3 Functionality 4.4 4.6 Based on 1,678 reviews Ease of use 4.6 Value for money 3.9 Customer support 4.2 Functionality 4.5 Looking for better value for money? Ask an advisor for high-rated alternatives Looking for better value for money? Ask an advisor for high-rated alternatives Looking for better value for money? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 1,711 reviews from Survey * * * Customizable Questions N/A Customizable Templates 5.0 Data Analysis Tools 5.0 Data Import/Export 4.0 Email Marketing N/A Feedback Management 5.0 Customizable Questions 4.5 Customizable Templates 4.3 Data Analysis Tools N/A Data Import/Export N/A Email Marketing 3.9 Feedback Management N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ SlackNot enough reviews ](https://www.softwareadvice.com/remote-support/slack-profile/)[ Marketo EngageNot enough reviews ](https://www.softwareadvice.com/marketing/marketo-profile/)[ Salesforce Sales CloudNot enough reviews ](https://www.softwareadvice.com/product/2764-Salesforce/) ## Reviews * * * Ryan A.Senior Reports AnalystHuman Resources, 5001-10000 employees "Due to data privacy and system limitation, sometimes, it doesn't show some data views that we need such as NPS scores per recruiter." Jun 18, 2024 TS Travis S.Mobile ExpertTelecommunications, 5001-10000 employees "I feel like the surveys can be a little too vague sometimes, making it difficult to accurately describe the events of their visit pertaining directly to my performance." Jul 10, 2021 CN Chelsea N.STUDENTMarket Research, Self-Employed "I was referred to SurveyOnline by a friend and I am very happy that we found this tool for our school project." Jun 3, 2025 VR Verified ReviewerMarketing managerFarming, Self-Employed "The variety of question types and customization options allow for professional and visually appealing surveys." Nov 19, 2024 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Google Forms vs Medallia Experience Cloud](https://www.softwareadvice.com/forms-automation/google-forms-profile/vs/medallia/)[Google Forms vs UmfrageOnline](https://www.softwareadvice.com/compare/179230-google-forms/vs/449992-Enquetes-Maken/)[SurveyMonkey vs UmfrageOnline](https://www.softwareadvice.com/compare/157864-surveymonkey/vs/449992-Enquetes-Maken/)[SurveyHero vs UmfrageOnline](https://www.softwareadvice.com/compare/449992-Enquetes-Maken/vs/450556-SurveyHero/)